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Rated 4.5 out of 5 by 117 reviewers.
Rated 3.0 out of 5.0 by Platinum Member without the platinum service Nice young woman at checkin, but no goodie bags (she said they ran out) and didn't recognize me as a RETURNING platinum guest. Upon check out, I was not asked how my stay was or anything else at all about my comfort. Was awakened an hour earlier than needed to be by a booming noise in the parking lot and could not get back to sleep. Not my most pleasant visit. September 21, 2013
Rated 4.0 out of 5.0 by Endia is awesome We were in town for a funeral and ended up staying here after the hotel we booked turned out to be not up to our standards (dirty sheets). Endia made sure that our transition we smooth and along with other staff, was able to get us a room for every night. There was a home ECU game that weekend, so prices were expensive though. September 21, 2013
Rated 5.0 out of 5.0 by ECU go to hotel been coming here since son was a freshman in 2006. They recently renovated and it looks great. A bit pricey at football times, but that is to be expected. Good breakfast and coffee. People are very nice. September 6, 2013
Rated 5.0 out of 5.0 by Football/Soccer Weekend Was in Greenville for our daughters soccer tournament and attended the football game that weekend as well. Had a great stay at your hotel and was surprised to be so close to the college stadium complex. We had be told of restaurants in the area. That advice was greatly appreciated as we dined out every night. Our overall stay was excellent as your continental breakfast was a big success. Will look to stay here in the future if the opportunity presents itself. September 4, 2013
Rated 4.0 out of 5.0 by Great place to stay! A great place to stay! Would have given excellent overall experience and room and comfort but initial room a/c unit was extremely loud. However, gave staff/service and excellent because the front desk apologized for the inconvenience and quickly arranged a move to another room. the a/c unit in the 2nd room was fine. September 4, 2013
Rated 5.0 out of 5.0 by Another great stay in Greenville This was my fourth stay at this property and the fourth great stay. The staff here is top notch and they know what it takes to make you feel wanted as a customer. The rooms are clean and well maintained despite the heavy use in a college town. The breakfasts are always hot, well made and with many options to choose from. This is the hotel we look for first when making reservations to visit ECU and our kids. Highly recommended as a good value - and I know prices go up as the football season begins - with a staff that understands value includes a pleasant all-around experience. From our shuttle driver who got us right next to the stadium in heavy traffic with a smile on his face to the front desk, lounge area and room, it's always a pleasure. September 4, 2013
Rated 5.0 out of 5.0 by Great service The staff is wonderful. They definitely go out of their way to make you feel welcome! One night there was free pizza! The rooms were wonderful and the beds comfortable. September 3, 2013
Rated 5.0 out of 5.0 by You Can't Beat this HIE! I travel often and have stayed at many HIE locations. This location is by far the best one I have stayed at yet. The staff was way above and beyond courteous and they offer FREE FOOD in the evening- wow!!! That has never happened before at any other HIE I have ever stayed at. A gentleman on my flight told me that they served free food in the evening- not just chips and popcorn but meals and I didn't believe him but there it was when I arrived with choices and everything. They bring the food in from local restaurants. The facility itself was spotless and my room was clean and quiet, just the way I like it. I wish all HIE locations were like this one. I can't wait to return next summer! August 31, 2013
Rated 5.0 out of 5.0 by First Time but not my last time!! EVERYTHING from start to finish was EXCEPTIONAL!! In the past four years, I've traveled to Greenville, NC for business about four times a year. For no particular reason, I've always stayed in a competitor hotel until this last visit. A business associate suggested the Holiday Inn Express, so I decided to give it a try. The Front Desk Clerk was so warm and friendly at check in, our room was spacious, clean and packed full of great amenities, the breakfast choices were plenty, and our check out experience was fast and simple. You only show EXCELLENT as your "Best" choice, but if AWESOME was a choice, I would have definitely picked AWESOME!! I can say without a doubt that I will return to this particular hotel in Greenville, NC, and I will definitely look for the Holiday Inn Express brand as my first choice when I travel the country for either business or pleasure. August 26, 2013
Rated 5.0 out of 5.0 by Very satisfied repeat customer We just stayed at this hotel for the 3rd time. Everything about it is top notch! The rooms are comfortable and clean. The beds are great! The staff is so friendly and accomodating. The free breakfast is yummy! It's in a great location and easy to find. Excellent place to stay! Would highly recommend to anyone needing a hotel in the area. August 21, 2013
Rated 3.0 out of 5.0 by Room Cleaning I had a day when we told the cleaning person to clean the room however we alrady made up the bed so she wouldn't have to do that. Upon retur ning to my room after a long day to take a shower my wife and I noticed that there were no towels just the dirty we left to be picked up no wash cloths and the trash was not dumped. I also noticed we were out of toilet paper. I had to go downstairs to collect these items which was another process because the desk clerk didn't have all the items and had radio someone to get them for me as I waited in the lobby. Once the person came he gave me the items and also th trash bags and asked me to put the full trash bags in the store room. August 20, 2013
Rated 5.0 out of 5.0 by Business Trip. Outstanding location. Great service from the staff. Very good Mgr. Special on Tuesday evening. Located to everything needed. August 19, 2013
Rated 5.0 out of 5.0 by understanding staff While staying at your Greenville location I asked the desk clerk if my son and his family that lived nearby could join me at the pool he brought my grandchildren and we enjoyed the day. Had she said no We would have had gone to a nearby water park costing a $100.00 dollars for the day and not had as much fun thanks again August 12, 2013
Rated 4.0 out of 5.0 by Other The WiFi in my room would not work. I had to go to the lobby to login to my computer so I could connect to my office. which was very inconvenient. August 3, 2013
Rated 1.0 out of 5.0 by Great stay... Every once in a while I can arrive at a hotel early... This being one of them. The staff assured I was treated well and helped with my needs.. checking me in early... what a relief.. even asking me if they could help me bring in my travel gear.. The room was great... clean and well maintained... Overall, I enjoyed my stay and will patronize this HIE again on my next visit to Greenville, NC.. I am a "platinum" member so I know what to expect vs. what is delivered.... and this site "delivers"... July 31, 2013
Rated 5.0 out of 5.0 by Excellent Value and Experience My wife, son and I visited ECU. The room was clean and comfortable. The room and common areas were up to date in decor. Breakfast provide a great variety. I would highly recommend staying here. A great value July 31, 2013
Rated 5.0 out of 5.0 by Wonderful place to stay! The hotel is clean and the hotel staff is extremely friendly and helpful. I will always stay here when in Greenville, July 22, 2013
Rated 4.0 out of 5.0 by Tennessee traveler Nice hotel. Great, friendly staff. Will stay again if in town. July 22, 2013
Rated 4.0 out of 5.0 by Fantastic staff ! The staff at this location are the friendliest and most helpful of any IHG property. I am a platinum member and I've never received better treatment. Kudos to everyone. July 16, 2013
Rated 5.0 out of 5.0 by Clean rooms and great staff. My son and I were visiting ECU and stayed at your hotel. We were very impressed with how pleasant the staff was and especially the cleanliness of the room. July 14, 2013
Rated 5.0 out of 5.0 by Great overall Easy check-in, clean rooms, a basic but usable fitness room, nice breakfast, friendly staff--they even had snacks in the afternoon. July 5, 2013
Rated 4.0 out of 5.0 by HI Express Greenville , NC The staff was exceptional. The room was standard fare as well as breakfast. The staff is what I felt to be excellent, from the desk person, to the breakfast room staff and even the man who locked up the pool. very polite and considerate. would stay again. July 3, 2013
Rated 5.0 out of 5.0 by Great service The best service from all of the hotel staff I have ever received. They are professional, courteous and helpful. I have stayed in this hotel a few days a week for the last month and a half. The staff is always making sure that I feel at home when staying in the hotel. Front desk always gives me a quiet room and the managers make sure that I have a room in theis hotel even when is full to capacity, if full they will cal my office when there is a room cancel so I can stay in Greenville. The staff and management need to be reconice for the great job. I wish all the hotels are like the Greenville Holiday Inn Express. I will miss the friendliness of the staff after my project is finish. Thank the staff for their great job. May 17, 2013
Rated 4.0 out of 5.0 by Platinum IHG Member I am a frequent traveler and relatively exclusive to Holiday Inn properties. This trip was for visiting my daughter at ECU during that time this was one of the best hotel staff's I have experienced. When preparing to leave, we had a vehicle issue that required an additional stay as well as vehicle service over the weekend. The front desk staff went above and beyond with recommendations, assistance and a caring attitude. Not only do I strongly recommend this hotel but I personnally applaud the staff members throughout the facility. Thanks JP May 17, 2013
Rated 5.0 out of 5.0 by Easter Trip We were in Greenville over the Easter Holiday to see our grandson who attends ECU. The staff at this Holiday Inn Express were just super, very pleasent and curtious. I will definately stay here again. April 20, 2013
Rated 4.0 out of 5.0 by Good location and great breakfast We were happy with the property. We arrived in the middle of the night after a long travel and were greeted by a pleasant and friendly desk clerk. Breakfast the next morning was hot and in a clean and comfortable surrounding. The hotel was convenient to ECU where we had business. The hallways and room are aging and in need of some upgrades and repair but the bed was comfortable and the price was a good value. April 10, 2013
Rated 4.0 out of 5.0 by Great Service! I've stayed at this hotel many times over the past few years and have not had any problems. On my most recent stay last week, I was very impressed with the front desk staff (I think their names are Mariah and Jeremy). Even in the mist of the hotel renovations, they were very helpful, pleasant and accomodating. Mariah was kind enough to save pizza slices for me and my co-worker after we told her we may not get back to the hotel in time for the evening social. Who does that?! I travel A LOT for work and that was a first for me. Thanks to Jeremy, I was able to watch TV after he came down and jiggled a loose wire when I couldn't get a picture. Thanks for going above and beyond! I forward to my next stay there! March 13, 2013
Rated 5.0 out of 5.0 by AWESOME!!! Despite renovations going on it was great as usual. Internet a little slow and no beer at the reception but the pizza was great as well as ALL the staff!!! February 25, 2013
Rated 4.0 out of 5.0 by Nice place Enjoyed our stay! Staff was courteous. Thought the price was a bit high, but enjoyed our stay. February 25, 2013
Rated 2.0 out of 5.0 by needs improvement Room was clean but the linens were very low quality, esp the pillow cases which were scratchy. Bed was comfortable though. Also the fan didn't run continuously like I like (white noise) to drown out hallway and outdoor sounds. The bathroom needs updating. It just 'felt" dirty February 17, 2013
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