Rated 4.1 out of 5 by 76
Rated 2.0 out of 5.0 by Very Disappointed 2 Bad Experience
On my recent trip, I had a terrible experience at this hotel. Normally at a Holiday Inn Express, I would be greeted and given an honors member bag (water & chips). Check in was hasty and not terribly friendly. No bag. Room was cold upon arrival and had to adjust the temp a couple times at night to keep it warm enough to sleep. Only body long super soft pillows were on the bed. Not comfortable. And finally, the internet was not working. After trying to adjust my computer to their system per the instructions in the room, I called about an hour into trying. I was told that they were switching providers soon and the service would be intermittent. I was able to use the internet about 1 hour during my entire 2 night stay. I won't be staying at this hotel again.
February 22, 2014
Rated 3.0 out of 5.0 by Eburt Beds and pillow not too comfortable
We have stayed at this particular hotel several times
The beds are small queens and pillows not so great!
It's very convenient and clean
We were disappointed that we were not allowed to
Get a late check out because they were "booked" even
though the internet said they had available rooms and our room had not
been cleaned before 2:00 the day before. They began
to attempt to get us out right before 11 am even after
saying we could stay til 12. Then the knocks on the door
then the phone calls!! Very annoying!
February 20, 2014
Rated 5.0 out of 5.0 by Johnan2 Great place to stay downtown
Nothing bad about this place. Everything was wonderful. We Love to Visit Greenville and we'll be bad. Thanks HIE
February 5, 2014
Rated 4.0 out of 5.0 by PB182 For ease of Downtown and Restaurants
Nice place. Was here on business during an ice storm. The staff is friendly and the rooms are nice. Looks like they have been recently remodeled in an "updated" feel similar to other hotels. The breakfast is the same at every HIE so I can't comment on that. I'd stay here again. Quick trip to all the restaurants you want. Good recommendation for a restaurant from the front desk.
February 3, 2014
Rated 1.0 out of 5.0 by bethie50 loud heater
We stayed here back in Jan of 2013 and our heater was broke. There was no other rooms available so we had to deal with it. We stayed again on Jan 25 and our heater was so loud that we couldnt sleep. I am not sure what the problem is but when you tell someone at the front desk about your problem it seems like they dont even care. I really like the location of this property..downtown greenville..but next time I will have to try another hotel because of these problems...
January 30, 2014
Rated 4.0 out of 5.0 by Infrequent vacationer Great location!
We chose the Holiday Inn Express based on it's location, walking distance from downtown Greenville and Falls Park. It worked out perfectly. The room was clean but the bed was on the soft side for my liking. My husband wasn't impressed by the breakfast. Overall, it sufficed for our purposes, and I would stay here again in the future.
January 9, 2014
Rated 5.0 out of 5.0 by DatyG Best Value in Downtown Greenville
Satyed at other places in Greenville and this is my favorite. Clean Quiet Rooms Great Location just a short walk to most everything.
January 4, 2014
Rated 4.0 out of 5.0 by CAS67 Great location & awesome front desk staff
We were in Greenville to attend a debutante ball. I loved the location. Easy stroll to Main Street & all the shops & activities downtown Greenville has to offer. My only complaint would be that our room was near the hotel laundry & we were awakened both mornings by the loud conversations in the hallway. Other than that, I would definitely book this hotel on a return trip to Greenville.
January 2, 2014