Rated 4.0 out of 5 by 30
Rated 2.0 out of 5.0 by iksortso Greenville, SC
This facility is in a great location and in most circumstances would be a great place to stay.
1. Hotel was under renovation - should have been told when making reservations - very disappointing.
2. Very dirty and dusty - should have been told when making reservations - very disappointing.
3. Breakfast was very poor and hard to get to - should have been told when making reservations - very disappointing.
4. No exercise room unless I wanted to go three blocks and use someone elses location - should have been told when making reservations - very disappointing.
5. Staff was very helpful (sarcasm) in promising thing but never can through always some problem.
6. Reserved a king was not available had to change rooms very disappointed.
7. Overbooked and I had to be inconvenienced
May 6, 2013
Rated 5.0 out of 5.0 by oaks99 Great Stay
Stayed here with two of my friends for the EWomen's Conference at the Bi-Lo Center. Although the rooms are pricey, they are a much better deal than anything else in the area. It is a great location, with-in walking distance of the Bi-Lo Center and all kinds of great things to do in Greenville. You get free parking which is a steal in the area, all the other hotels charge you. The breakfast is great and the staff was very friendly! I would recommend this hotel to anyone!
April 27, 2013
Rated 1.0 out of 5.0 by jaraftay Overall
Overpriced for value received. Construction underway during stay and no advance notice given. Beds very uncomfortable and not up to normal HI standards. Will not stay here again.
April 15, 2013
Rated 2.0 out of 5.0 by Britt52 Construction
We were staying to attend a wedding and were a little surprised that we were not informed ahead of time that there was going to be major construction in the lobby. We were traveling in a large group and would have liked to use the lobby to meet before going to different events instead we had to meet in the parking lot. We had to use the stairs for a day/night which was not ideal and even though we were told we could move rooms half way through the stay we didn't want to have to pack up and move everything. I was also surprised by the continental breakfast. We were told that you have a good one and were very surprised the first morning to see the seating/bfast options. The next 3mornings we ended up walking to go get breakfast elsewhere. Lastly, we had intended on using the gym and were disappointed that it was unavailable. It really wasn't a convenient option to drive elsewhere to pay and be reimbursed. Overall I felt the stay was a disappointment. We selected this hotel for the location and amenities listed however we did not feel that we got what we signed up for but still paid full price.
April 14, 2013
Rated 5.0 out of 5.0 by Homs hospitality and cofortable rooms
we were there the week of construction which was alittle hard as we had someone handicapped with us. We really enjoyed our stay and it is a beautiful city and area. would stay there again in the future. Staff was very nice!
April 13, 2013
Rated 1.0 out of 5.0 by kdf3 no hot water when needed
They were undergoing renovation, but still there was no hot water on a Saturday morning at 9 or at 10. Was told those are busy times and should be hot water soon. Not much good if you still need to rinse off! Also locked us out of our room even though we had late checkout and elevators were blocked due to floor reno, so it was difficult to take luggage out to car.
April 12, 2013
Rated 5.0 out of 5.0 by Peggy1952 Home away from home
I always stay at this hotel when visiting my mom. She passed away April 1st and Renee was so helpful getting rooms for my nephew and his family and well as letting us extend from day to day for a week. Being able to get out and walk up and down main street and get to all the places that we need to go is so important. We will continue to call this hotel our home away from home as we will continue to visit!
April 9, 2013
Rated 4.0 out of 5.0 by Deew Great Location
No Hot Breakfast llike i was told kitchen was under repair wish i had know before booking. No call back from Manager either like i was told
April 5, 2013