Rated 5.0 out of 5.0 by cbs40 Great new look after renovation!
Needing to stay close to St. Francis for surgery the following EARLY morning, the hotel provided everything we needed. The room was spacious, welcoming and clean. On arrival, the staff was cordial and helpful. Will definitely stay again! Thanks so much.
June 5, 2013
Rated 5.0 out of 5.0 by KurtPF Excellent Hotel
Rooms were very clean, staff very nice. Highly recommend
June 3, 2013
Rated 3.0 out of 5.0 by dmkm Not up to standards
I am a Platinum member and stay at HI Express locations all over the Southeast ... mainly on business. This stay was to be a relaxing, family weekend. The room -- view out the window was directly into the back of the front facade only two feet away with little view of the area. Door lock on the restroom didn't work. The room did appear to be recently remodeled and was nicely furnished. The microwave oven had food particles in it. The hotel ... breakfast room was not large enough to accommodate the number of guests. It was crowded and a number of people were without tables and competing for a place to sit. There was a large high-top table that could accommodate a number of people on each side, but no seating for it. Also, the pool was closed. and we were looking forward to relaxing at the pool. Also, my daughter was looking forward to swimming, so this ammentiy was missing and with no prior notice to booking the room. We were told we could go to a health club and pool that was off-site, but this would have respresented an inconvenience (blocks away). Overall, and especially for the rates charged, this was a very disappointing stay. Also, not a way to treat a Platinum Club member. So, the hotel was the only downside to our weekend vacation.
June 2, 2013
Rated 5.0 out of 5.0 by Paulmark Great Service
I stayed for one night and was greeted by Stacie who was really helpful enabling me to book in early and giving me local amenity advice. Very friendly helpful staff, I would recommended staying there, excellent.
May 28, 2013
Rated 5.0 out of 5.0 by WATERSKI good location
THE BEST PART OF THIS HOTEL IS THE FRIENDLY AND HELPFUL STAFF
May 22, 2013
Rated 2.0 out of 5.0 by iksortso Greenville, SC
This facility is in a great location and in most circumstances would be a great place to stay.
1. Hotel was under renovation - should have been told when making reservations - very disappointing.
2. Very dirty and dusty - should have been told when making reservations - very disappointing.
3. Breakfast was very poor and hard to get to - should have been told when making reservations - very disappointing.
4. No exercise room unless I wanted to go three blocks and use someone elses location - should have been told when making reservations - very disappointing.
5. Staff was very helpful (sarcasm) in promising thing but never can through always some problem.
6. Reserved a king was not available had to change rooms very disappointed.
7. Overbooked and I had to be inconvenienced
May 6, 2013
Rated 5.0 out of 5.0 by oaks99 Great Stay
Stayed here with two of my friends for the EWomen's Conference at the Bi-Lo Center. Although the rooms are pricey, they are a much better deal than anything else in the area. It is a great location, with-in walking distance of the Bi-Lo Center and all kinds of great things to do in Greenville. You get free parking which is a steal in the area, all the other hotels charge you. The breakfast is great and the staff was very friendly! I would recommend this hotel to anyone!
April 27, 2013
Rated 1.0 out of 5.0 by jaraftay Overall
Overpriced for value received. Construction underway during stay and no advance notice given. Beds very uncomfortable and not up to normal HI standards. Will not stay here again.
April 15, 2013