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Rated 4.2 out of 5 by 117 reviewers.
Rated 2.0 out of 5.0 by Poor room TV didn't work and air-conditioner did not turn on. August 11, 2014
Rated 4.0 out of 5.0 by Add in house restaurant so you don't have to go out I wished you had a restaurant in house so I did not have to leave the hotel or stop somewhere before I came back to the hotel for the evening. Could have a small offering menu. Sandwiches and soup perhaps or salad bar. Just for the dinner hour. Not lunch. Serve breakfast and dinner . August 8, 2014
Rated 5.0 out of 5.0 by Great service--close to convention site Great service-close to convention site. I was welcomed cheerfully and found the front desk and food area personnel pleasant. July 24, 2014
Rated 5.0 out of 5.0 by Great Overall Experience Were in town or a wedding and leisure visit with college friends. Found the downtown Greenville area amazing and the HInn Express was terrific. Great location, clean and met my wife and my needs for the weekend. Will definitely recommend to friends and will come stay there again. Thanks!!! July 22, 2014
Rated 5.0 out of 5.0 by Holiday Inn Downtown Greenville SC Great place to stay. Within walking distant to downtown shopping and resturants July 18, 2014
Rated 5.0 out of 5.0 by Excellent Value-Great Hotel Wonderful stay at the Holiday Inn Express...close to center of town activities-walk able to all shops etc... free Trolley comes to hotel too for ease of transportation. Room was very nice and up to date in decor. Staff very friendly and free breakfast was a bonus. Only negative and not really a negative - but the pool could use a good sprucing...looked dirty but really its the bottom of the concrete peeling and not really dirty. We had kids that wanted to swim - so for them it was fine-- but it would be better to fix it and maintain it a little better. Otherwise would highly recommend...had family members staying at higher priced hotels in the area that had not so nice rooms and free benefits like we did! July 17, 2014
Rated 5.0 out of 5.0 by Great location at a excellent value The hotel has the perfect location enjoy Saturday night strolling though downtown Greenville. All shops and restaurants are within easy walking distance. Our room (and I think all) have been recently renovated the overall room quality was excellent. All staff was very friendly and helpful. The value in comparison to some similar quality competitors was excellent. July 16, 2014
Rated 5.0 out of 5.0 by Great Access To Downtown and Swamp Rabbit Trail I highly recommend this property if you're visiting Greenville for business or are a runner/cyclist. The walk downtown was great and I rode my bike from the hotel to the Swamp Rabbit Trail. This trail is an amazing discovery that winds along the river through downtown. Stay here if you're going to be in Greenville. Photo is just after sunrise on the trail downtown. Check that waterfall! July 13, 2014
Rated 5.0 out of 5.0 by Great service and courteous employees Very enjoyable stay, great breakfast, courteous staff, and very clean room with plenty of supplies. July 11, 2014
Rated 5.0 out of 5.0 by Greenville SC I have already commented, but to recap, we found the staff to be completely professional and friendly, from desk, to breakfast attendant to housekeeping. The only suggestion I would have would be to synchronize your HD TV's in the guest rooms so that they can display a digital signal. July 10, 2014
Rated 5.0 out of 5.0 by A COMFORTABLE and WONDERFUL EXPERIENCE! mY DAUGHTER was in South Carolina Governor's School for Arts and Humanities for the Summer in Greenville, SC....less than 2 miles from this location. When we moved her in for the summer we hesitantly made this reservation; not knowing what type of place it would be. WE were SOO pleased!! Considering it is a 5 hour drive from where we live, we decided that when she went on break I would come up and stay with her at this location like a mini vacation for 4 was magnificent and we had a wonderful time in every way. It couldn't have been a better location, condition, staff and facility in any way. We are coming BACK for our 3rd stay this summer on the night of the 18th of July, booking two for my Senior parents (in their 80's) which I wouldn't take ANYWHERE except where I know they will be comfortable. Thanks to your entire staff of Greenville DOWNTOWN !! July 8, 2014
Rated 5.0 out of 5.0 by Immaculate Property Great repeat experience in Greenville. The location is key to the downtown district. Multiple quality restaurants in walking distance. The property is well maintained and rooms are well kept. I always get a great night's sleep on the beds. For all these reasons, I'll be back! July 7, 2014
Rated 5.0 out of 5.0 by Great Service and Great Location Had a great time at hotel, and the staff was really nice. Loved the room and especially the bathroom with lots of space. July 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean rooms. Overall it's a nice hotel. The front desk staff is courteous and the my room was clean. July 5, 2014
Rated 4.0 out of 5.0 by Clean and convenient. I was very pleased with the spacious, uncluttered, and well-appointed room. I loved the pillows and would like to find similar pillows for my home... important for a light sleeper such as myself. The room furnishings - desk and chair, and an easy chair with table made it easy to work on my computer and read/study in preparation for the day ahead. Location was good, with free parking (not monitored or insured however) I did feel safe walking from the park at dusk. Negatives When I got home I discovered that there was a small (3.72) unexplained charge to my credit card, even though I used no extras. The internet code changed early Sunday AM and I had some trouble getting the right code... otherwise staff was quite efficient; not overly friendly, but not unfriendly. June 29, 2014
Rated 4.0 out of 5.0 by Good Value for Downtown Greenville Reasonable room rate for clean hotel within walking distance of all Downtown Greenville has to offer. June 25, 2014
Rated 5.0 out of 5.0 by Greenville Downtown I would stay here again. It was very comfortable. It was very quiet. I enjoyed the staff. June 23, 2014
Rated 5.0 out of 5.0 by Great location Very relaxing stay in a convenient, beautiful location. June 19, 2014
Rated 5.0 out of 5.0 by rlpjr Very good location within walking distance to beautiful downtown Greenviie ,SC; also`easy check in and very nice and helpful staff. The breakfast was great ! and check out was very fast !!! June 17, 2014
Rated 5.0 out of 5.0 by good time very nice stay and staff was very good will stay there again on return to Greenville,s.c. June 14, 2014
Rated 5.0 out of 5.0 by Wedding Stay Great experience! Highly recommended. We would stay agin without hesitation. June 11, 2014
Rated 5.0 out of 5.0 by first time in greenville even though my room was directly in front of the elevator when I got off, while I was in the room I didn't hear any noise from the hall or the elevator, room was great and bed was excellent. June 9, 2014
Rated 5.0 out of 5.0 by Great stay, good location When I arrived I found out I was guest of the day! I got up graded to a suite, front parking spot next to the front door and a snack and drink free. what a nice surprise after a busy day of sightseeing and driving. Thank you for a great stay. Very comfortable bed, great service. June 3, 2014
Rated 5.0 out of 5.0 by Great time to be had Greenville is a most exciting city with many things to do and see. We were here for the Scottish Highland Games at Furman University and to check on rental property. The location of this facility was ideal as I was in the Friday night parade downtown and everything downtown is within walking distance. Will definitely return to this location. June 2, 2014
Rated 2.0 out of 5.0 by Disappointed in Greenville I arrived at the property (5:45 pm) and there was a note on the front desk that read, "I had to step away for a few minutes and will be back shortly", I waited along with another lady for 10 minutes. I was in somewhat of a rush trying to catch a shuttle at another property to attend a reception. I put my luggage away in the room and didn't return until 10:30 pm. Once in the bed and I turned the television on it would not work, I called down to the front desk and was offered to send someone up to take a look. I was already in bed and didn't think it was appropriate at that hour of the evening. Departed the next morning and asked if my bill could be adjusted. Said they would consider. Very disappointed and will not stay there again in the future. May 16, 2014
Rated 4.0 out of 5.0 by HORRIBLE INTERNET SERVICE The hotel and location are great but I've stayed here a couple times; both times the internet service is HORRIBLE... do not stay here if you rely on the internet to work or play. April 28, 2014
Rated 5.0 out of 5.0 by It was an excellent room. Bed could use a foam topper but otherwise everything was great. Location is very convenient to the downtown Main Street. April 22, 2014
Rated 3.0 out of 5.0 by Dissappointed returning guest I have stayed at this hotel every time I travel to Greenville for work but this stay was disappointing. I struggled every morning to get hot water for a shower. The room did not have a thermostat controlled AC unit so it was difficult to keep the temperature in the room comfortable. They need more than 2 luggage carts. I have only ever seen 2 luggage carts for the entire hotel. They were both being used when I was checking out so I was forced to make several trips back and forth from my room to the car. April 15, 2014
Rated 5.0 out of 5.0 by Great Hotel Experience We had a lovely stay at this hotel. First, the location and price were great. It was within walking distance of everything the West End has to offer -- restaurants, the park, etc.-- and it was close to the highway. Second, each member of the staff was friendly and accomodating. Every member of the front desk staff was so very friendly and engaging and the cleaning staff were so funny and nice. We even received a follow-up call because we had left something in the hotel room when we left. We will definitely stay at this hotel again. Thank you!! April 9, 2014
Rated 1.0 out of 5.0 by Worst Hotel in 20 years This hotel has the worst customer service of any hotel I have ever stayed at. The bathroom was not cleaned properly. Overall poor condition. April 8, 2014
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