Rated 4.4 out of 5 by 74
Rated 5.0 out of 5.0 by NVSV The Right Place
Although the Clemson Tigers lost Saturday night - we still enjoyed our stay...the staff was friendly, professional and courteous. Thank you
October 24, 2013
Rated 5.0 out of 5.0 by Papa1andMimi2 Overall experience
Our three day, two night stay was excellent. Having a full
breakfast, so very nearby was perfect. All services were
rendered in a very friendly, professional way. Access to
downtown, and nearby attractions in Greenville were close
enough, and the staff help provide suggestions and directions
as needed. We enjoyed our stay. Thanks.
October 22, 2013
Rated 2.0 out of 5.0 by Irongirl12 Great room, service could have been better
We checked in around midnight after a long day of travel. We're IHG Rewards members this was not acknowledged at all. We were not offered a 1pm checkout, and when asked, the person at the desk seemed surprised, but agreed and said he would take care of it. The next morning we were alarmed to hear the phone ringing at 11:30am and was asked if we needed an extended checkout. We told the desk staff that we asked for a 1pm checkout and it was taken care of upon check in. The desk staff person said it wasn't a problem, but didn't offer an apology for the inconvenience or the lack of accountability of the other staff member. We have stayed at many Holiday Inns and IHG chains all over the US and this was below average service; while it may seem like a small thing, they have our business loyalty because of the service they provide as IHG members. This location has a high standard to meet and is not yet attaining it.
October 20, 2013
Rated 5.0 out of 5.0 Good folks
All good. Especially breakfast crew. Friendly and helpful.
October 18, 2013
Rated 5.0 out of 5.0 by mji3366 Great Stay
What a great stay in the Greenville HIE. Very friendly staff, especially the front desk group. Rooms very clean. Breakfast by far was the best I have had at any HIE.
The only thing I can think of is more pillows on the bed.
October 10, 2013
Rated 5.0 out of 5.0 by Lenny Business trip
Great location and even better with the two new restaurants in front of this location.
I always feel truly appreciated when I stay there.
October 9, 2013
Rated 5.0 out of 5.0 by Ftgtire Great all around!!!!
The room was great the upkeep on the whole hotel was great but the staff and the service they provided was top notch wonderful
October 9, 2013
Rated 4.0 out of 5.0 by Light234 Enjoyable stay
The staff were very friendly. The room was spacious and well apportioned. I was in room 218 and all heard the whole time was the elevator going up and down. I had inquired with a gentleman names Tom at the front desk about the noise. He was going to check into the source if the noise and get back with me. I would have switched rooms but ha already settles in. Nice place to stay if the will address the noise.
October 7, 2013
Rated 4.0 out of 5.0 Twin Peaks in your front yard
Hey the bestest thing about this HI Express is that there's a Twin Peaks within stumbling/crawling distance, right in front of the hotel.
October 2, 2013
Rated 4.0 out of 5.0 by bankerbee Quick stayover while travelling on vacation
We stayed at this Holiday Inn Express while travelling through SC. Overall, it was a pleasant stay . . . the room was clean, the beds and pillows were very comfortable, and the breakfast was very good. They had a good selection of foods, including hot breakfast items. The staff was more businesslike, not rude, but not overly friendly. Our stay the night before at another Holiday Inn Express had an exceptional front desk clerk, so my impression is based on her being extra friendly. This would not keep me from staying at this location again, but it seemed more like they were just doing their job, not enjoying their job.
October 1, 2013
Rated 5.0 out of 5.0 by artjoy Comfort and friendliness
Our stay at HIE was very outstanding for ahotel of this value.
the staff was friendly and helpful and the site was clean and comfortable!
October 1, 2013
Rated 5.0 out of 5.0 by ANGwife2010 Great hotel
Very friendly staff members and rooms were nice.
As this was a short stop on a long trip back up North it was great to check-in and rest for the night.
Breakfast was good and staff were friendly.
Would recommend to others.
September 21, 2013
Rated 5.0 out of 5.0 by Shaz32 Great stay
This was just a stop over for one night, but the hotel was very clean and the staff very friendly. Good value for money.
September 17, 2013
Rated 4.0 out of 5.0 by Streaming Streming
Very nice property. Desk clerk was friendly and efficient. Nice to have that experience.
September 5, 2013
Rated 4.0 out of 5.0 by Nicole66 Comfortable. Not far away from the airport.
Comfortable, clean and spacious room. Located not far from the airport. Good breakfast. Helpful staff.
September 1, 2013
Rated 5.0 out of 5.0 by sweetpea0214 One of the best hotel experiences I have ever had
The moment we walked into the lobby, we were treated as distinguished guests. Front desk personnel were very friendly & made us feel welcome. Check in was completed in less than 5 minutes. Upon entering our room we were utterly amazed at how comfortable & beautifully decorated it was. The first time I laid on the bed, I never wanted to get off of it. One of the most comfortable beds I have ever slept on. The bathroom was stocked with plenty of soft fluffy towels. The room had a coffee pot with a great selection of coffee/ tea. There was also a refrigerator, microwave & free Wi-Fi. The next morning we went into the breakfast area, but since II am on a low-carb diet, was unable to eat what was provided. The breakfast bar was fully stocked with fresh eggs, bacon, sausage, breads, yogurts & plenty of fruit. Plenty of coffee & a make-it-yourself pancake/waffle station. If we ever have a chance to go to Greenville again, we will definitely be booking a room at this hotel. We had no problems getting into the property or getting out. There are plenty of places to eat and shop up & down Woodruff Road.
August 28, 2013
Rated 5.0 out of 5.0 by andreamac Great Place to Stay!
Great Staff!! My son was hungry at night - the front desk clerk got him an apple!!
Beds are so comfortable!
the Pool was great! We had it all to ourselves!
August 28, 2013
Rated 5.0 out of 5.0 by goldendovetail Wonderful hotel!
My daughter, her two friends and I stayed at this Holiday Inn Express for one night. We had a wedding to go to in Travelers Rest and this seemed to be the closest, least expensive, but safest hotel. It is very clean, the rooms are clean, the breakfast was well stocked and very good and the staff was just excellent. Very kind and helpful.
August 28, 2013
Rated 5.0 out of 5.0 by Arturo12 Great Hotel
My family and i enjoyed our stay. The room was nicely furnished and the bed was comfortable. The hotel compared favorably with the other hotels where I stayed during the past months.
August 25, 2013
Rated 5.0 out of 5.0 by D5168 GREAT PLACE TO STAY
STAFF AND ROOMS ARE GREAT. THE STAFF IS ALWAYS VERY HELPFUL.
August 25, 2013
Rated 5.0 out of 5.0 by jaenpop Highest Quality Service
I was a little concerned when I booked this property, because I didn't know anything about the area. However, once I stepped inside, every concern I could have had was removed. This was the friendliest staff I have ever encountered with my decade long membership in Priority Club. The owner, even offered to drive us downtown or have someone from his staff drive us there. I told him I was fine with taking a cab, and he called on in immediately for us. All of the front staff was equally as helpful with sights, food, events, etc....
This has to be the best service of any I have stayed.
James Jae Elwell
August 20, 2013
Rated 5.0 out of 5.0 by SCPapaDon1 Great motel
I really enjoyed my stay & would suggest you check it out if visiting the Greenville area
August 17, 2013
Rated 4.0 out of 5.0 by ColaTown Great Stay
Even under renovation stress, the staff was very attentive and accommodating.
July 31, 2013
Rated 5.0 out of 5.0 by Sunneedaze Great Service
When my husband and I arrived we did not have our Priority Club information. By the time we got our luggage the girl at the desk had not only found it, but had already credited our account with the points. I regret I did not catch her name.
Debbie made sure everything was clean and fill for breakfast. One day someone came in late after she had cleaned the room and put all the food away, no matter to Debbie, she asked the couple what they wanted and she got it for them. She was a joy to talk to each morning.
We always look for Holiday Inn first when traveling, these two women are the reason why . I must say that ALL of the staff were friendly and accommodating.
July 16, 2013
Rated 2.0 out of 5.0 by NCS1969 Disappointed
No morning paper at door. Noisy. Roach in stairwell. No itemized bill under door. Rude GM.
July 16, 2013
Rated 5.0 out of 5.0 by TFPSTES Best Motel we have stayed in in a long time
The motel was very clean. I only wish all the motels were like this one. The staff was very pleasant and helpful. They were always willing to help or meet our needs. We will stay there again when in Greenville.
July 12, 2013
Rated 5.0 out of 5.0 by Palmettogirl67 Customer Service
Debbie, who works the breakfast area, went so above and beyond to help with a request I had. She left her station, tracked down what I had asked for and was going to leave the items in my room. I met up with her at the elevator and she gave me the items I asked for along with a note that she wrote asking if the items were sufficient or if I needed more. She was super nice with her response to my request. She was also really pleasant and cheerful with everyone in the breakfast area.
July 8, 2013
Rated 5.0 out of 5.0 by MikeF52 Outstanding Property and Staff
The facility is top notch and the staff goes out of their way every time to make sure that all of the guest's needs are taken care of every day. Thanks to all.
July 3, 2013
Rated 5.0 out of 5.0 by D5168 great service from staff
This has to be one of the best hotels that I stay at. If you ever need anything the staff is most helpful. I went down for breadfast the first morning of my stay and requested some suger free syrup. They were out. The next morning when I went down for breakfast Debbie had went and got some for me. I thought that was wonderful. That is just an example of the service there.
July 2, 2013
Rated 4.0 out of 5.0 by Sarah30 Great Hotel in an AWESOME location!!!
Great room! Comfy stay! HD channels on the TV didn't work the entire stay so that was an issue since my 5 year old was with me!! But, overall there was PLENTY of shopping on the exit with the hotel and the location was wonderful for anyone who is taking a family on vacation!!! There is a Target and Wal-Mart within 5 minutes of the hotel on the same exit! Also, there is a "strip mall' directly across the street!! Plenty of places to eat as well!!! Anything from Fast Food to sit down and eat places! There is also a place called "Frankie's Fun Park" which has an arcade, fun house, golf course, and go karts!!! I loved the hotel and the staff was very helpful! Indoor pool was a plus since there was storms every afternoon of our stay!!! I would HIGHLY recommend it for anyone with children of all ages!!!
July 2, 2013