Rated 4.4 out of 5 by 151
Rated 4.0 out of 5.0 by Peggy10 Nice Hotel Near I385
This hotel is a very good option if looking for a place off I385. Hotel staff were very pleasant and helpful. Property was very clean and well run. Our room was clean, comfortable and quiet. Breakfast was excellent. Love the pancakes. A nice change from the waffles that are offered at every other hotel chain. Tonie in the breakfast room was very pleasant. She needed to change the pancake batter in the machine for us and she even made the pancakes and brought them to our table. If we are in the area again, would stay here.
August 14, 2014
Rated 5.0 out of 5.0 by Naum Great Service
The receptionist was very nice - had everything ready upon arrival. Kicked off the stay beautifully!
August 12, 2014
Rated 5.0 out of 5.0 by Cookie4567 Comfortable beds and friendly staff including custodial and breakfast area.
My stay in this hotel was very pleasant. Rooms were clean, beds were very comfortable. I really liked the choice of having pillows that were both firm or soft. I was greeted by a pleasant lady upon arrival that was smiling and started my short vacation off on the right foot although I had no reservations. That didn't seem to matter, she made me feel comfortable by the way she wanted to help. The breakfast area had a pleasant atmosphere and the food was good especially the warm cinnamon buns! My only complaint, is really a strong suggestion that the hotel discuss with the corporation about putting non-slip strips in the tubs so when one takes a shower, there will be less likely a chance of falling. Although there is a bar to help with getting in the tub, it's no help once the water wets the tub and it becomes very slippery as one begins to lather the body for the shower. Again, this is just a suggestion for safety pre-cautions. Other than that, I would stay here again.
August 8, 2014
Rated 5.0 out of 5.0 by dr69 great staff
I have been staying in Holiday Inn Express Hotels for over 10 years, must say with out a doubt this local is the best ever, only issues I had were ball players yelling and ac not really all that cool, ball players were taken care of by front desk asap, great place to stay
August 5, 2014
Rated 5.0 out of 5.0 by fastpitch609 Excellent service
The staff was very friendly and helpful. The breakfast was excellent. We had a wonderful experience at the hotel.
August 2, 2014
Rated 5.0 out of 5.0 by memekat84 Perfect place to stay with the family
Clean, comfortable, friendly staff and convenient for families. I was able to do a load of laundry, use the business center and we all enjoyed some time in the salt water pool. Overall a great place to stay!
July 30, 2014
Rated 5.0 out of 5.0 by Senior Mom Nice Stop
This is a lovely HI. Plenty of shopping and dining around. Just across the street from guy heaven-Cabela's, which was the reason for our stop. Clean, good location, the usual HI breakfast, nice staff. Perfect stop over on a long journey.
July 28, 2014
Rated 3.0 out of 5.0 by Cheryl203 good customer service
Corrine and Amena were very helpful and pleasant. were helpful with locating and getting directions for me for the following day.
July 27, 2014
Rated 3.0 out of 5.0 by vibman Room temperature.
My only complaint is that I made my reservations 4 days in advance and the room was so hot I had to leave the room for a hour to let it cool. Why would they not have the air conditioning on?
July 27, 2014
Rated 5.0 out of 5.0 by schreierj Very nice facility
It was comfortable, large enough to be accommodating but not too large, with an attentive staff, good amenities, and great breakfast. The bed was comfortable, and the room was spacious.
July 23, 2014
Rated 5.0 out of 5.0 by dkh6070 GVL
Great all around hotel for business travel with good food options within walking distance.
July 21, 2014
Rated 5.0 out of 5.0 by mom13 excellent motel
Would recommend this location to anyone traveling in the greenville area. Will stay again.
July 21, 2014
Rated 4.0 out of 5.0 by Health4U Great Value....Especially Breakfast
It has been a long time since I stayed at a Holiday Inn. I must say I was impressed with the quality of the room, the value that I received from my stay and most importantly, the breakfast was excellent.
The service by the breakfast staff was friendly. They strived to meet my needs. They even had greek yogurt and turkey sausage patties. I will definitely stay at other Holiday Inn locations because of this pleasant surprise.
July 20, 2014
Rated 3.0 out of 5.0 by zymurgy Could do better
The room itself ticks most of the boxes, but the hotel facilities themselves are becoming like an ageing Hollywood star in becoming a bit frayed around the edges, and not being fully functional.
The basic gym had an exercise bike that creaked more than an old Iron Bed in a blue movie, the washer and dryers were both out of order, one of the lifts groaned and banged in operation as though it had a coach load of Walmart shoppers onboard.
The complementary business room would be great if it wasn't hotter than Hades due to non functioning air conditioning, the printer is out of order (possibly from printing so many out of order notices).
July 19, 2014
Rated 2.0 out of 5.0 by embarrassed44 not pleased
I have stayed at many Holiday Inn's, but this was the first time I was unhappy. I used my points to redeem two nights which didn't seem to please the staff at my arrival. I had booked a regular king room. All other sites both acknowledge and offer an upgrade to me due to my platinum points status. I had to remind the gentelman that I was platinum and asked if there were any available upgrades. He then told me thank you for telling him I was a platinum memeber and that they had already upgraded, which I should be lucky since I was using points and not paying. I was also not offered the usual gift bag or water, but I guess I should be lucky I got a room at all. The room they gave me was a king standard suite. The AC only worked all on or all off. There was a huge chunk of shower wall that had been busted and caulked back in. There was only two towels and no soap. Night desk girl was all too helpful to give us what was missing. But come mornig time the same gentelman that had checked us in was all too happy to tell us it was the only room available and would be glad to check us out if need be. Only cause my wife did not want to drive around looking for another room, did we stay and I not let this gentelman know what a discrace to the IHG brand he was. I will never again set foot in this hotel.
July 18, 2014
Rated 5.0 out of 5.0 by AshleyG Comfortable room and great service
The bed was very comfortable and the room was perfectly clean. We were impressed by the great customer service at the front desk. We'll definitely be back!
July 16, 2014
Rated 4.0 out of 5.0 by WarrantKas Very Nice 5 Star In the Works
I was looking forward to having the washer/dryer available for my military uniforms during the week, but the machines were out of order. I also wanted to take advantage of the exercise room, but the equipment was in need of repair or replacement. Lastly, the computers in the business center were extremely slow and in need of updates.
The staff was EXTREMELY nice and helpful, so that actually made up for the few setbacks.
The pool was very nice, and so was my room.
July 16, 2014
Rated 3.0 out of 5.0 by Chris070 Upgrade???
I had reserved a King Suite with a combination of points and cash. As a platinum member I always ask if they can upgrade me at check in. I have yet to be upgraded as a platinum member. I have never walked into a room and thought........Membership has its perks! After this experience I decided that I would start leaving reviews. At check in I asked for any upgrades and was told that I had already been upgraded, I was not, I ended up with the room I reserved. I have seen pictures of what an upgraded room at this facility looks like and it was not the room I had by any means. Don’t get me wrong I enjoy the brand and the hotels are consistent across the board as quality places to take my family. Platinum members are supposed to receive automatic upgrades and I don’t nor have I ever been upgraded even when I ask each time.
July 16, 2014
Rated 4.0 out of 5.0 by KenF Good Hotel
Good location, clean and comfortable.
Fitness room (like so many other HI hotels) could use an upgrade and fix.
July 13, 2014
Rated 5.0 out of 5.0 by Mtsar6 Repeat Customer
I have stayed at this Holiday Inn Express multiple times. It is always a good choice, Clean rooms, friendly staff, close to where I need to be. Tom on the front desk is exceptional. He should be the poster child for Holiday Inn Express front desk personnel.
July 12, 2014
Rated 5.0 out of 5.0 by Joseph0084 Best Stay EVER!!!!!
(Please review the my comments in Questionnaire of this Review process)
July 11, 2014
Rated 5.0 out of 5.0 by vacationdad1 nice staff and hotel
Enjoyed stay. Nice staff and hotel.
No complaints, other than the gravy at the breakfast area. Would recommend replace it with a better product or just delete from offerings.
July 11, 2014
Rated 5.0 out of 5.0 by B&K1 Excellent
Met expectations completely in all areas! Will come back again:)
July 9, 2014
Rated 5.0 out of 5.0 by DeweyS Excellent Service!
Initially the room AC was not working properly, but the staff and management acted promptly and relocated us to another room. The rest of the stay was flawless. Thanks for the excellent service.
July 9, 2014
Rated 4.0 out of 5.0 by engineer79 Good for business travel
I found this hotel to bee a good value for a one or two night business trip. It's well-located and has all the amenities needed for a pleasant stay.
July 9, 2014
Rated 5.0 out of 5.0 by Will601 Great hotel for the price.
Clean and nice location. Quiet. Friendly and helpful staff.
July 5, 2014
Rated 5.0 out of 5.0 by Rpsyork very good service
Staff were very good! Breakfast staff went above and beyond normal service!
July 2, 2014
Rated 5.0 out of 5.0 by FlechaG Great with caveats
Comfy bed and choice of pillow firmness. Great breakfast choices and friendly staff. Clean comfortable room with good amenities. Avoid rooms near elevator (motor noise) and near the south end as it is close to a noisy 24/7 industrial operation. Quietest on back side of building away form elevator and Nutra manufacturing. Convenient to downtown as well as nearby restaurants.
June 30, 2014
Rated 5.0 out of 5.0 by DannyS Greenville SC
Nice hotel, good area just off 85 / 385 and many areas for dining
June 28, 2014
Rated 4.0 out of 5.0 by Efamily4 Great Experience
Great stop over on our way to the ocean. Very clean and nice. Convenient to new shopping mall and downtown.
Workout equipment needs a big upgrade.
June 28, 2014