Rated 4.4 out of 5 by 48
Rated 4.0 out of 5.0 by magtoo Platinum Member
failed to offer water for Platinum. When I asked the desk clerk, he asked the manager. the manager said we usually do not give it out, but I will give you some. Their drinks are there for sale at 1.89 each.
Also, the first Holiday Inn Express that I have stayed in that doesn't supply pen and notepads.
I was there 3 nights.
June 30, 2014
Rated 4.0 out of 5.0 by thetraveler12 Great service and attentiveness
Although I encountered an issue related to housekeeping, it was addressed and resolved. No hotel can ever be perfect, but adapting to issues and resolving them goes a long way. I will be stay here again for future business trips.
June 30, 2014
Rated 5.0 out of 5.0 by alykir Great stay!
Really enjoyed our stay! Our room was comfortable and we appreciated the fact that there were plenty of outlets to charge our electronics.
June 29, 2014
Rated 4.0 out of 5.0 by MaintenanceMan Nice place but with a bit of staff pride it could be great
The hotel is nice and the room we stayed in was clean and comfortable and quiet. The breakfast was nice. The pool was great the first day. The exercise room is small with only one treadmill but there is access to a local gym that is very easy to walk to from the hotel.
My biggest problem is with the lack of pride of the management team in their hotel. Many of the stairwell doors are hard to open for someone that isn't a relatively fit full grown adult. Many of the doors slam shut and this would drive me crazy if I was in a nearby room. I mentioned this to the front desk staff and they passed it on to the maintenance team but it didn't get fixed after two day.
There was debris left in a stairwell for more than 4 days and when this was pointed out the stairwells still weren't vacuumed. There was often trash from inconsiderate guests left in the pool area. There was glass left in parking spaces for two days right at one of the back doors. The pancake griddle was allowed to be inoperable for more than three days - instead of someone showing some initiative and going across the street to WalMart and buying a new one.
All of these little demerits could be fixed within one hour to one day of being pointed out. If management had any pride they wouldn't allow such issues to be left long enough for a visitor to point them out.
June 15, 2014
Rated 5.0 out of 5.0 by artd3 Short Stay was great
The beds were very comfortable. The staff was very friendly and helpful. We really appreciated the gluten-free offerings at breakfast. We'd definitely stay here again.
June 7, 2014
Rated 5.0 out of 5.0 by Donnaoz The property is clean which is a big thing for us
We stay here multiple times through the year, have been for the last several years. We are always pleased with our stay here. Staff is friendly and helpful. There used to be an unsightly mess of cigarette butts but that has since been resolved from the front entrance. Several restaurants are available within walking distance and the breakfast choices in the hotel are good and the area is clean. There is no perfect place to stay but I don't think you will be disappointed (hopefully)
June 6, 2014
Rated 5.0 out of 5.0 by LP 54 Convenient Place to Stay
Nice town and very convenient to get around. Close to restaurant and lake only a few miles down the road.
June 3, 2014
Rated 5.0 out of 5.0 by scottL Last minute stop
We stopped at this HIE without knowing much about it or Greenville. We could not have been happier with our decision to stop here. Our room was clean and spacious--the front desk person was polite and friendly....our stay could not have been better. In the morning we met the property manager and she was just as friendly and polite as the rest of the staff.
We highly recommend this property if you are in the area--it will not disappoint .
April 13, 2014