Rated 4.3 out of 5 by 80
Rated 5.0 out of 5.0 by Don46 One of thr best
This is one of the best Holiday Inn Express' anywhere. We were there in a blizzard and the staff handled it all professionally. The property is modern and the rooms spacious and comfortable. Service is excellent...definitely recommend and would return.
February 7, 2014
Rated 5.0 out of 5.0 by Terri8118 Very nice people.
My grand-children were there for a Swimming Meet. The tub in my room was a big hit. Also, the staff was wonderful in taking care of the breakfast for all the kids. And treated me fantastic. Thank them for me.
February 5, 2014
Rated 5.0 out of 5.0 by ilstr Staff was very helpful and hotel very comfortable
On the day of my planned departure, I fell ill. I was able to get a late check out no problem. A few hours later, I decided I shouldn't be driving, so I called the front desk to extend my stay. That was no problem. I also asked if someone from the hotel could make a run to the nearby Walmart for some items to help with my symptoms. The front desk clerk came up to get my cash and the general manager made the trip for me with my cash and list, less than an hour later the front desk clerk brought me the items and my change. I was able to relax in my already comfortable room, stay another night and safely depart the next day. Without a doubt my stay was much easier because of the help from the general manager and the hotel staff. I have stayed at this location a few times in the past and have been very satisfied. I will definitely stay at this location again when in the area because of the service commitment of the general manager and his staff! The hotel appears to have been recently remodeled with newer carpets, wall coverings and room furnishings. Housekeeping and upkeep appear to be above average. I am a frequent business travelier and pretty picky about the hotels I stay in, I have about 100 hotel nights every year with various brands. I am a Gold level Priority Club Member. Thank you for making my stay easier!
February 4, 2014
Rated 5.0 out of 5.0 by hipnfly Kristen was great
The front desk associate was on the ball--friendly, knowledgeable and able to help. Make that able and WILLING to help. Clean, updated hotel, including rooms--will definitely be back.
January 31, 2014
Rated 5.0 out of 5.0 by oceangirl72855 King Suite
I requested King suite with 2 person Jacuzzi but got the King suite with whirlpool tub (1 person). That was the only flaw in an otherwise excellent stay! Pool water was a bit chilly.
January 16, 2014
Rated 1.0 out of 5.0 by MikeOBJr Wedding Stay
We booked three rooms during our stay, two for the night before the wedding and one for the groom and bride the night of their wedding.
The night before the wedding didn't really have any issues. Came down in the morning for breakfast and the waffle/pancake machine was broken. No milks, the food was cold and the one person working it seemed so overworked they couldn't keep up. During that day we specifically asked the front desk staff numerous times to have the room cleaned so the bride and groom had a clean room to come back to.
Bride and groom got to the hotel to having it not been touched. The bed had the sheets taken off of it from the bridal party getting ready for the day, no towels, nothing. So the bride went downstairs in her wedding dress to say something and was given a stack of towels and sheets and was told she had to make her own bed.
The next morning breakfast was the same way, machine broken, no milk, over worked staff member who just couldn't keep things filled.
We have now waited over a month for a call from the district manager that we were promised. Plan AWFUL experience!
January 15, 2014
Rated 5.0 out of 5.0 by Paul18 Room was quiet & bed was comfortable
I have stayed at the Greenwood Holiday Inn several times and enjoy the facility for many reasons. The staff is very nice. The facility is clean and comfortable. There are many good places to eat in the area. A terrific destination.
January 15, 2014
Rated 5.0 out of 5.0 by Kenny8550 The room was very nice.
I was impressed with the size of the room, it was large enough for all four of us. Th beds were very confortable. We were there for two night and we all woke up very relaxed.
January 7, 2014