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Rated 4.3 out of 5 by 148 reviewers.
Rated 5.0 out of 5.0 by Nice clean rooms Nice staff and nice clean room.The breakfast was very good. The swimming pool was large and plenty of seating. We needed extra towels and tooth paste and they brought it to my room. June 19, 2014
Rated 5.0 out of 5.0 by Wonderful staff! The lady manager Pattie and they young lady working with her were very good to us! Anything we asked for we received. It is obvious when you have agents who enjoy what they do. The closet in our room needed to be repaired however we did not report it. June 18, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, enjoyable was very pleased with this stay, peaceful, comfortable, clean, very relaxing. we will for sure be back. my compliments to the staff June 12, 2014
Rated 4.0 out of 5.0 by Good room for a good price The building was clean; staff were helpful; breakfast was very good, and the hot dish was different on each of the two days of my stay. The bed was very comfortable. The room was well maintained. June 11, 2014
Rated 5.0 out of 5.0 by Most Comfortable Had to travel and was told to stay at this hotel It was so nice clean and nice, breakfast could have had some variety but still nice. June 9, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable Our room was clean , quiet, and comfortable. We slept like babies. Had to be out early in the morning and the breakfast buffet was out at 6:00 AM as promised. It had a perfect variety of hot and cold foods. The only thing that could improve was the coffee It was not good. June 5, 2014
Rated 1.0 out of 5.0 by Breakfast Loved the free breakfast! Always refilled when emptied, great service! June 4, 2014
Rated 4.0 out of 5.0 by good room the room was spacious and nice, but the original room I checked into had an air conditioner malfunction. I had to move rooms. The staff took care of it immediately. June 3, 2014
Rated 2.0 out of 5.0 by Just so so! I always stay at Holiday Inn Express during my travels because they have always met my minimum standards without having to request any additional assistance from the staff. This particular place failed to do that. I'm certain my concerns would have been addressed if I complained but I feel after a long day a traveling a customer shouldn't have to deal with it. June 3, 2014
Rated 5.0 out of 5.0 by This hotel exemplifies why we use HI Express regularly This hotel has all the HI features which work for us on our travels. Good value, good locations and good service in a budget chain. The only minor downside at this particular location is that the excellent pool is closed each day until 9am, so it is not useful if, like me, you want to take a swim before breakfast. In the evening it is generally host to multiple family groups and not really suitable for swimming laps.The fitness center is open 24 hours and is quite nicely equipped. June 2, 2014
Rated 5.0 out of 5.0 by Great Stay, Excellent Staff This is not my first time staying at this location and, as always, the whole stay meets or exceeds my expectations. I would recommend this hotel to my closest family and friends.. May 30, 2014
Rated 5.0 out of 5.0 by A restful night on the road I knew I couldnt make it all the way to my destination so I used the show Holiday Inn option on Mapquest and guessed how far I would travel there was Greenwood. Glad I stopped people were friendly location was quiet and I was on my way in the morning after a great sleep and a fine choice of breakfast items. I would reccomend this hotel highly. May 24, 2014
Rated 4.0 out of 5.0 by liked the hotel My family enjoyed our stay in tour hotel. Loretta was great! every morning @ breakfast she would give us ideas about what we should see &stop to talk to our little boy. The only thing we would've liked to see was a microwave & refridgerator in our room. We have a young son & it would've made life a little easier. However, they did let us use the fridge in the kitchen, which was a big help! May 19, 2014
Rated 5.0 out of 5.0 by Wonderful!! The staff were very friendly and helpful. Really enjoyed my stay. May 15, 2014
Rated 4.0 out of 5.0 by nice place off the freeway Far enough off the freeway to keep the highway noise to a minimum. Nicely appointed rooms, very friendly staff, and enough restaurants near by to give a traveler choices for lunch and dinner. A bit south of downtown Indy, but the lower cost negates the extra driving indeed! May 11, 2014
Rated 4.0 out of 5.0 by Helpful staff and near to services While a little hard to find from the Interstate, the hotel was comfortable and near shopping and restaurants. Room was quiet and the breakfast area was better than average. May 5, 2014
Rated 4.0 out of 5.0 by Great place to stay I come to Indianapolis every year - for 4 years now, I have stayed at the Greenwood Holiday Inn Express and have thoroughly enjoyed it each time. Easy in, easy out - never over packed. Quiet, comfortable. Pool for my wife and daughter. Breakfast at our convenience. Overall experience has been great. Thanks! May 3, 2014
Rated 5.0 out of 5.0 by retired couple The staff was wonderful, bed and pillows comfy and nice and quiet. The breakfast was wonderful, it was nice to get free cocktails also and within walking distance to Kinred Hosp. where we had family. The price was WONDERFUL. April 27, 2014
Rated 5.0 out of 5.0 Great Hotel The hotel was very clean. Great Service. However, I wish the point system was better. April 17, 2014
Rated 1.0 out of 5.0 by Greenwood is Great! Everything was perfect, and the price was an excellent value. April 16, 2014
Rated 2.0 out of 5.0 by Air conditioning and heat did not work The fan did not work on the original unit. They replaced it. The fan worked but the heat and A/C did not work. April 12, 2014
Rated 5.0 out of 5.0 by Great room and great service. We stay here whenever we come to visit our grandchildren and we have always been impressed with the cleanliness and comfort of the rooms and the excellent service provided by the staff. April 2, 2014
Rated 4.0 out of 5.0 by Comfortable room but... The breakfast had undercooked eggs which were cold, biscuits that could be used as a weapon because they were so hard. Sad that my stay ended with this disaster of a breakfast. April 1, 2014
Rated 5.0 out of 5.0 by Greenwood Holiday Inn I stayed at this location five days last week and was extremely impressed with the service and quality of the room. The room was beautifully designed and very comfortable. The lobby and breakfast areas are new and very inviting. All of the associates I encountered were friendly and extremely professional. I will be visiting this location in the near future and have no doubt I will have the same experience. March 23, 2014
Rated 1.0 out of 5.0 by Poor Service No Follow Up Checked in for a three day stay. I've stayed here before with no problems. Upon unpacking and getting ready for bed, I heard the alarm clock go off in the room next door. It could be heard clearly through the wall. I waited for a bit assuming that someone was in the room and they would turn it off. After the alarm sounded for about 15 minutes I assumed that nobody was in the room and tried to call the front desk. No answer. OK, I thought maybe they were on the way to take care of the alarm and not at the desk. I tried to call the front desk for the next 1 1/2 hr with no answer. I tried with the room phone, my cell phone, and even called the IHG reservation line to see if there was anyone else they could contact. No luck. Oh, by the way...the toilet in my room would not flush. I finally fell asleep, but decided the next morning to cut my stay short and check out. I explained to the desk clerk why, and she seemed genuinely concerned. She offered me additional points (Which I really don't need) and asked if it would be ok for the Manager to call me. I agreed to discuss the matter with the manager. I felt I owed them that given that I was not coming back. Neither happened. No call from the manager. I will not be staying at this location again. Stay at your own risk. March 21, 2014
Rated 3.0 out of 5.0 by Great Staff Upon entering the hotel the staff was pleasant and attentive. They had a nice area for relaxing with drinks and snacks. Overall I had a nice stay there, even though the walls were pretty thin. I could here the guys next door celebrating a sports victory of some kind. Close to some nice restaurants and shopping. I needed a refrigerator and microwave, didn't realize they weren't in every room March 15, 2014
Rated 4.0 out of 5.0 by Nice Room & Friendly Staff We were very pleased with the size of the room for the money. There was problem with the toilet and the hotel was booked so they sent up a plumber. It was a bit of an inconvenience, but the plumber was nice and so was the staff. The problem wasn't entirely fixed, but they adjusted our bill nicely without me even asking and gave me extra points as a priority club member too. Overall, a nice place and friendly. March 13, 2014
Rated 2.0 out of 5.0 by Dirty room, Noisy room Dirty bathroom Dirty carpets Noisy room Really no healthy options for breakfast March 11, 2014
Rated 5.0 out of 5.0 by Comfortable Bed, and Exellent Service Enjoyes my Stay in Greenwood. Comfortable bed, pillows, and oerall quietness of the Hotel. March 10, 2014
Rated 5.0 out of 5.0 by HIE Greenwood This is a nice property that is kept up. The breakfast selection is good except there are issues with the pancake maker at times which makes it difficult. The happy hour is a nice option in the evening. The rooms are spacious and clean. March 7, 2014
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