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Rated 4.4 out of 5 by 184 reviewers.
Rated 5.0 out of 5.0 by wonferful amenities I would always consider Holiday Inn Express when ever I travel, September 6, 2014
Rated 5.0 out of 5.0 by Great Job Greenwood I stayed in the Greenwood Holiday Inn for 2 nights and it was one of the best hotel experiences that I've had. The staff was friendly and attentive. The room was in top condition and kept up for both days of my stay. The pool was clean and welcoming, the breakfast had great choices and was kept stocked and clean. The beds were great and they have a choice of soft or firm pillows. I would definitely recommend this hotel to anyone for a stay in the Indianapolis/Greenwood area. I was there to visit with family and it made the visit much more enjoyable. September 4, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We have stayed at this property several times and have always found it satisfactory. This visit was not an exception. The rooms are clean and modern. The staff is friendly, and the breakfast has a good variety of items. We like this location as it allows us to venture into Indianapolis for dinner if we wish, or just dine in one of the area restaurants. It is also easy to get to from the interstate. I would recommend requesting a room that does not back up to the interstate and guest smoking area. On this visit we had to endure one loud guest yap on the phone down the hallway and then into the smoking area right outside our window. I guess some people either don't realize how loud they are, or just don't care. Other than that one loud guest, the stay was just fine. September 2, 2014
Rated 5.0 out of 5.0 by Really needed the rest We had just finished 15 hr drive to Cedar Rapid Iowa from Athens AL and was making our return trip using a different route. We left Iowa around 3 Pm and really was only going to drive about 6 hours but that turned out to be more like 9 hours and we really needed the relaxed, quite room we got. Staff was helpful, room was quiet and very clean and breakfast was good. Will drive out of the was to stay again if in the area. September 1, 2014
Rated 4.0 out of 5.0 by great breakfast very clean and quiet. bed was very hard and uncomfortable. breakfast was very good. August 31, 2014
Rated 5.0 out of 5.0 by breakfast Very good selection of breakfast items. Area was clean. August 28, 2014
Rated 5.0 out of 5.0 by Good Visit Great location to stay if doing business or leisure on the South of Indianapolis in Greenwood, Franklin. I have stayed at this Holiday Inn Express several times. Great location with many amenities near by. Would recommend this hotel to any traveler. August 28, 2014
Rated 5.0 out of 5.0 by Very nice people working to check us in One of the best hotels we stayed at. Clean and as I said in the review ,Very nice people working to check us in.good breakfast, August 21, 2014
Rated 5.0 out of 5.0 by We loved our stay! The employees made us feel like family. Very kind and anything we needed they took care of us. As I said the manager was caring. She treated everyone as if the mattered. Breakfast was very good.Very clean hotel. August 20, 2014
Rated 4.0 out of 5.0 by Greenwood HIX Overall, nice hotel. Room was comfortable and breakfast was good. I was a little disappointed that the pool was not heated and there was a light out in the bathroom. August 16, 2014
Rated 5.0 out of 5.0 by Staff was nice as was hotel The staff at check in was great and helpful with a couple of questions I had. August 15, 2014
Rated 5.0 out of 5.0 by Hotel Personnel All employees we came in contact with were extremely helpful, courteous, friendly and knowledgeable. We thouroughly enjoyed our stay. August 15, 2014
Rated 4.0 out of 5.0 by Good hotel south of Indy It is located right off I-65 and there are several restaurants nearby that are open late for the road-weary business traveler. August 15, 2014
Rated 5.0 out of 5.0 by Staff very friendly to motorcyclists I have stayed there the last 2 years. Rooms always clean and I never had any issues with the staff or rooms. Will stay there again when in Indianapolis for the MotoGP. I usually stay at a Holiday Inn Express when traveling because of consistent quality. August 14, 2014
Rated 5.0 out of 5.0 by Good Accomodations but lacking in customer service The only negative I have with my stay was that the custodial staff were very noisy in the hallway very early in the morning, making it difficult for sleep. August 13, 2014
Rated 5.0 out of 5.0 by great Stay Nice friendly caring staff, clean rooms. The breakfast was very good. Comfortable bed and room. August 12, 2014
Rated 5.0 out of 5.0 by Great ammenities A great business stay for travelers. I would highly recommend this hotel for travelers. Very comfortable features. August 12, 2014
Rated 5.0 out of 5.0 by Home Away From Home Once again I was treated like family for the second year in a row. This is a great location with very friendly and helpful staff from management to the house keeping staff. I was at this property for 3 weeks and was always treated great. August 11, 2014
Rated 4.0 out of 5.0 by Great Service but Breakfast was lacking The hotel is excellent. The staff were very friendly. However, the breakfast was lacking. There was no milk to drink, no eggs, seating was extremely limited, not an experience at breakfast I want to repeat. August 11, 2014
Rated 4.0 out of 5.0 by Additional daily guest charges We/I (my wife and I) do not understand the additional daily charge of $6.00 for the second adult in the room. Had I seen the charge when I had reserved the room I would not have reserved the room. The final bill for the stay did not itemize the additional $6.00 daily charge. I would understand the charge if we had had a third person staying in the room but we did not. A very poor customer relations policy. August 8, 2014
Rated 4.0 out of 5.0 by Good value, but noisy The room was nice and big. It was also clean, except for the dirty sock on the floor hidden by the bedspread. The first night there were people outside that were very loud and kept us up for a while. Not great with small children in the room when you are trying to get them to sleep, but not necessarily the fault of the hotel. The second night a fire alarm in the room started beeping around 1:30am. The battery apparently needed to be changed. I would return to this hotel as I believe the noise issues are not commonplace. Another couple staying there at the same time had no noise issues. August 6, 2014
Rated 5.0 out of 5.0 by Wonderful staff and relaxing atmosphere While in town for a wedding it gave our large family a rare opportunity to get together catch up and visit with each other. This hotel had a wonderful area near the breakfast buffet for us to meet. We even had a birthday party in that area. The employees work hard to keep that hotel spotless. Breakfast was great. Always had complimentary cookies and lemonade. This was my first time at a Holiday Inn Express but won't be my last. July 30, 2014
Rated 5.0 out of 5.0 by reliable and clean rooms In my past experience at Holiday Inn Express hotels, they have always been clean, comfortable, and reliable. July 20, 2014
Rated 5.0 out of 5.0 by Great place to stay This hotel is well laid out and decorated very nice. Plenty of parking, real close to stores and easy access to the main highway. Rooms were clean and up to date as far as furniture/beds are concerned. Internet, indoor pool, exercise room...this hotel has everything you need for a pleasant stay. Highly recommended July 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed and pillows The room was very spacious. Bed was comfortable and you have a choice of firm or soft pillows. Everything was cleaned - room, breakfast area, pool and loung area. Staff was very friendly and courteous. I would definitely recommend this location July 16, 2014
Rated 5.0 out of 5.0 by Wonderful place I try to stay at this HIE anytime I am in the area. Great staff. July 14, 2014
Rated 4.0 out of 5.0 by Nice place to stay This hotel was a nice place to stop right off the interstate. We were able to book the hotel with ease and the check in and check out process was a breeze. We would stay in this hotel if we are in the area in the future. July 14, 2014
Rated 4.0 out of 5.0 by Nice rooms Nice rooms and very good breakfast and attentive staff and have always found Holiday Inn Express Hotels across the mid west area to be of above quality and price of others. July 13, 2014
Rated 4.0 out of 5.0 by Great choice for an overnight stay The staff were incredibly helpful and friendly. The facility is well cared for. Breakfast was good but could have had more quality low carb options. Overall a wonderful experience where we will return. July 12, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Love staying at this place and being spoiled by the staff! July 12, 2014
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