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Rated 4.3 out of 5 by 114 reviewers.
Rated 4.0 out of 5.0 by Good Value, Good Stay I was in town for business nearby and this hotel was just what I needed. If you need to be near downtown, the location isn't ideal but definitely not inconvenient. I did not, so it was perfect. The staff was friendly and the property was clean. The dining choices in the area weren't abundant but satisfactory. If I had find a negative, it would be the breakfast selection but really it is pretty much the standard so that is if I really had to be picky. Would recommend for business travelers looking for a quiet, clean place to stay. May 12, 2014
Rated 3.0 out of 5.0 by Interstate Noise I love Holiday Inn Express and have stayed at many different ones. If this one had more room at the end of the hall toward the Interstate, I probably would have been assigned to it. Even with air conditioner on, it did not muffle the noise from the constant running of trucks by my window in Room 230. I suppose due to outside temperature, the air conditioner stopped around 2:00 AM, and there was nothing to block out the noise the rest of the night. Facility was top-notch, but if you are needing a good night's sleep, make sure to ask for a room farthest away from the Interstate. April 14, 2014
Rated 4.0 out of 5.0 by Business Traveler Regular Every time I come to Greenville, this is the hotel I stay at. Many reason for it but the staff here are great. As I am a regular guest at the hotel, most staff members know me and take the time to say Hi. Wayne at the front desk was great on my last visit, I walk in and he recognized me and had my paperwork already out ready for me to sign. I think I checked in within a matter of 2 minutes and in my room about another minute later. April 11, 2014
Rated 5.0 out of 5.0 by Great service & comfortable bed. Customer service was excellent. I want to give a special thanks to Andy & Pam. They were very helpful and friendly. The location was great - easy access to interstate highway (I85). Thanks. March 20, 2014
Rated 4.0 out of 5.0 by Great stay Clean comfortable room at a good value. A little off the beaten path, but GPS led me correctly. Always a good breakfast spread in the morning. Comfortable bed with a flat screen tv. Looked like a good workout area as well, but I did not use it. March 10, 2014
Rated 4.0 out of 5.0 by Freindly Staff can make all the difference Andy and Ashley, were very accommodating. They are very good representatives of the IHG brand. Thank you February 17, 2014
Rated 5.0 out of 5.0 by very friendly This is the 2nd time I stayed at this Holiday Inn express. Everyone is always so friendly. The rooms are clean and have everything you need to a restful stay. I also found the front desk workers to be friendly and very helpful. February 16, 2014
Rated 5.0 out of 5.0 by Like Home I stay here whenever I'm in the area, and I'm always very pleased with the staff, service and facilities. What a great place! February 15, 2014
Rated 4.0 out of 5.0 by Frequent Visitor to this property I stay at this property once a month for about 2-3 days each time. The value of this hotel compared to the price is excellent in my opinion. I enjoy they have a partnership with a local gym down the road where I can get a more hardcore work out in while I travel. Free breakfast, even thought I don't eat much from it (limited on the healthier items), majority of the staff is friendly and helpful. On my last visit to the property, the weather was expected to get bad and I was scheduled to stay there for 2 days but decided to cut the trip short and spoke to Wayne about mid day to cancel the rest of my stay and was very accommodating to what I was needing and trying to do, so that was appreciated. February 14, 2014
Rated 5.0 out of 5.0 by Very nice for the price Enjoyed our stay! Indoor pool was awesome for the kids. Actually a lot warmer than I expected for our February stay. Breakfast bar was surprisingly loved the pancake machine! Beds were comfy, but we did have one "squeaky" bed. Overall a very good experience! February 12, 2014
Rated 4.0 out of 5.0 by Be careful on shuttle service I picked this hotel as it advertised itself as an airport location with shuttle service. When I checked in, I found out that the shuttle service didn't start until 7am, and my flight was at 7! I wound up having to take a taxi, $18 plus tip. They should change their description to show that they offer limited shuttle service that doesn't cover all flights at GSP. Hotel was nice otherwise. February 10, 2014
Rated 5.0 out of 5.0 by Great hotel an comfortable rooms Hotel an staff meet every one of my expectations. Stay here every week an will keep on February 9, 2014
Rated 5.0 out of 5.0 by Overall Great Stay! I enjoyed my stay very much! The staff was very friendly & helpful. I will definitely be coming back. : ) February 3, 2014
Rated 4.0 out of 5.0 by Comfty and cozy, well located and quiet Wish the gym was bettr equipped tough, only one treadmill an was out of order January 31, 2014
Rated 5.0 out of 5.0 by A Great Stay! It is so nice to find a great hotel when you travel. On a business trip its even better to find an oasis where you can relax. This hotel has an excellent staff and was just what I needed. Thanks again Ill be back! January 30, 2014
Rated 5.0 out of 5.0 by loved my stay Thanks to all the staff for a great stay, clean hotel. January 19, 2014
Rated 5.0 out of 5.0 by Great Staff Hotel has a little age on it, but is very clean and you could not ask for a more helpful staff. Thanks Nancy for a great breakfast, front desk for directions and housekeeping for taking such good care of our room. January 19, 2014
Rated 5.0 out of 5.0 by Great service, location and accomadations This was second stay at this location, I stayed at Holiday Inn while in Anderson, SC however both times I had an early morning flight. After I explained of my flight arrangements on my first trip the people in Anderson made the arrangements so I can move to this location to cut my morning commute and gain a bit more sleep. On both trips I found that the people are very friendly, the location to the airport was fantastic and the room was very comfortable. Thanks January 15, 2014
Rated 5.0 out of 5.0 by Fabulous Service I thought it was easy to find-coming south it was turn right a few times, couldn't be any easier. Enjoyed the coffee, although there is a dunkin nearby, I still took a cup with me from the hotel. So what if there was construction on the third floor, it didn't bother us. We had no noise, no problem. Service at the front desk was amazing and she gave us menus to order in. Safe and sound, peace and quiet, didn't hear the highway, didn't hear any kids. Loved it. January 10, 2014
Rated 4.0 out of 5.0 by Nice, quiet location Hotel was in a practical, convenient and safe location. Quality staff on hand, and a pretty good breakfast. Bathroom was clean, and overall room was tidy and cozy. At check-in, I was noticed as being a military Veteran and was given a generous discount, which I appreciated. January 8, 2014
Rated 3.0 out of 5.0 by Did not deliver, not a great value I almost always stay at HIE when I am on the road. I stopped at the Greenville HIE later in the evening when I was too tired to drive. I was looking forward to a good night's sleep and working out on the treadmill the next morning before I got back on the road. Neither one happened. The bed was comfortable, but my room was on the front of the hotel and there were people out their talking at all hours and I could hear my neighbors next door arguing. The next morning, I headed to the fitness center only to find the treadmill broken. There was a sign announcing their partnership with a local gym, but that was not an option given my time constraints. For the price I paid, I was very disappointed. January 6, 2014
Rated 5.0 out of 5.0 by knowledgeable staff my overall experience was excellent. hotel property @ good condition and everything works fine. front desk staff are way to good. January 4, 2014
Rated 4.0 out of 5.0 by Overall We had the opportunity to stay at this location four times between September and the first of the year and every time I was impressed with the staff, all from the desk clerks and managers to the housekeeping staff and I want to give special recognition to the lady that runs the breakfast concept. She is friendly and very helpful and deserves a special 'thank you'. The location is not an easy place to find arriving at night and not being familiar with the roadways and the fact that most of the building seems to be built on an elevation makes it hard to load and unload luggage and walk my dogs. January 2, 2014
Rated 1.0 out of 5.0 by Not happy We were put on the 3rd floor, where there was construction going on. The # where not on the doors, we had to look on the floor for them. Paint was on the hall floors. The rooms were not that bad it's just that they should have told us about this or a least give us a discount before hand. The cleaning staff knocked on my door 7:30 the next morning, which it was not time to leave. I am a priority club member and they should not have been knocking at that time. I think they thought that no one was on that floor becuse of the construction going on, I had my door locked, they did this to my son also, he was in the room next to me. We were really disappointed. December 30, 2013
Rated 5.0 out of 5.0 by Excellent accommodations Excellent value , accommodations and service. Highly recommend December 24, 2013
Rated 5.0 out of 5.0 by comfortble an friendly location enjoy my weekly stays at this hotel would recommend this location for any business travelers December 1, 2013
Rated 3.0 out of 5.0 by Public areas need refurbishing We have been coming to this property for nearly ten years. Unfortunately, over time, the public areas - namely carpets - are very much in need of replacement. Overall refurbishment of the public areas is very much needed. We did not find an ABC TV station listed on the card in the room, but did find it on channel 4 by scanning through the available channels. Management should reprint the room cards accordingly. November 30, 2013
Rated 5.0 out of 5.0 by nice hotel comfortable bed nice hotel an the rooms are very roomy with good pillows November 24, 2013
Rated 2.0 out of 5.0 by Stay often but may need to rethink I usually stay at this location once a month and majority of the time it is a great property to stay at. This past visit (11/11-11/14) wasn't my best time there. Internet connection is spotting and half the time it didn't work. Had to call the help line which didn't do much but did get me connected. The hotel is doing some renovating the 2nd floor but didn't affect me much but On the last night I was there, it sounded like someone was above me pounding and jumping around. I went to ask the front desk if anyone was above me but they didn't do anything about, just got back on their personal cell phone and said no there isn't anyone up there. Had a rough night that night, trying to get some sleep. November 17, 2013
Rated 4.0 out of 5.0 by Mostly positive experience The staff at the motel was very pleasant and helpful. There were no problem with the building or amenities but I was very disappointed to see my 5 nights lodging did not count as a 'qualifying stay' because the rate I paid. #I've heard there is a new 'formula' to determine if a night is qualifying or not#. I recently started staying at Holiday Inn brands from another because of booking problems and not being able to accumulate 'points'. #I am on the road approximately 100 nights per year#. From the experience on this trip with non qualifying nights it looks like I will have to change to yet another brand. November 12, 2013
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