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Rated 4.3 out of 5 by 149 reviewers.
Rated 3.0 out of 5.0 by Bathrooms below Everything at the hotel was about average. The bathroom left a lot to be desired. It looked like it was thrown together in an afternoon and needed some desperate attention. Carpet in common areas and the room itself had all sorts of stains on it. January 18, 2015
Rated 4.0 out of 5.0 by Clean room, comfortable bed staff was efficient, but not overly friendly. If you ask about airport shuttle, make sure you ask for all the details before making your reservation, it is limited in it's schedule. January 18, 2015
Rated 5.0 out of 5.0 by Pleasant Surprise Upon arrival I noticed a sign in front of the check-in desk that said "Guest of the Day R Shook." What a surprise! The room was an upgrade and very comfortable and quiet. The morning breakfast had hot eggs, sausage and bacon and of course was complimentary. January 8, 2015
Rated 5.0 out of 5.0 by Fun Stay Hotel was quiet and the pool was nice to relax in. Would have been nice to have had a hot tub. Nice large breakfast area. January 6, 2015
Rated 5.0 out of 5.0 by Our stay Our stay was as I anticipated..our room was great,the Pool was awesome for our grandson..He Loves swimming.The air temp was good , and the water was good also...We have a ground floor preference for our room and were got what we needed. January 5, 2015
Rated 4.0 out of 5.0 by Paying more for a substandard room I've stayed at this property 4 times this year. The Staff is always pleasant, and the Housekeeping Dept. does an excellent job. I have had two children and my golden retriever with me at each stay. The first 3 stays were very comfortable and pleasant. My most recent stay was a major deviation from my previous stays. I was told I needed to be changed to a 'pet room' upon check in(I always make my reservation w/ my dog noted). This is the first time I had a unpleasant room. It had torn carpet by the door, scratched furniture, chewed desk chair, the mattress that I slept in was nowhere near the quality of the previous stays, and the bathroom ceiling had major water damage. It was a disappointment in comparison to my 3 prior stays. I paid rack rate..no discount plus an additional fee for having a pet which I am happy to do as long as I receive a room that is 'standard'. As a 'pet owner' I am very appreciative of accepting hotels that provide an excellent product...not hotels that penalize you for having a pet. If my dog damaged property, just as if I or my children damaged property, I'd expect to pay to have the loss replaced. I do not expect to stay in someone else's ruins. Please don't lose sight of a consistent quality. It will cost you loyal guest. December 31, 2014
Rated 2.0 out of 5.0 by Noisy Rooms and Hard Beds The staff was excellent and everything went well except for noise and comfort. The ceiling creaked loudly every time someone walked in the room above and that went on all night. I had very little sleep and drove for 378 miles the next day. The bed mattresses are also super hard and the double beds were very small. It was the last time I will stay there. December 30, 2014
Rated 5.0 out of 5.0 by All-around Excellence! We recently stayed at this hotel while visiting family in Greenville. The hotel location was convenient, and we could not speak highly enough about the friendliness of all the staff--from the front desk to the housekeepers to the breakfast centre personnel to the maintenance man. We loved having hard-boiled eggs as one of the breakfast choices. Our room was clean December 25, 2014
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