Rated 3.9 out of 5 by 118
Rated 5.0 out of 5.0 by Just between us Exceptional Client Care
Staff went way beyond normal care in resolving an issue we had getting into the room. Compensated us with additional points for the inconvenience. Great place to stay!
September 28, 2015
Rated 5.0 out of 5.0 by jr6477 the room was very nice nice soft water in shower
he pool was great the room was not cleaned; the shower was very nice .breakfast options were very good . the staff was really help full the overall building was very nicely laid out. I have stayed here many times and the staff are all very nice. thank you
September 24, 2015
Rated 4.0 out of 5.0 by Kim31768 Good Location
This hotel is in good location for area's around Taylors, SC - Greenville, Spartanburg etc. Although rooms were adequate, it is a little pricey for Express. I stay there every time I visit my family and the price keeps jumping quite a bit with no updates to the rooms! All in All it is where I will stay again.
September 22, 2015
Rated 4.0 out of 5.0 by gbowen1323 Nice facility
Location was very clean and the staff was attentive.
September 10, 2015
Rated 3.0 out of 5.0 by JIMBO S average to poor accomadations
Friendly staff older facility not up to my expectations of a Holiday Inn
September 8, 2015
Rated 2.0 out of 5.0 by no12no34 overpriced and hard to find
first, the hotel entrance is almost invisible. there is a sign but it is only visible from one direction.The entrance is more of an alley looking road or pathway that had overhanging limbs in it so even had i seen it in time to turn down at 1130 at night i would have hit them. there is an alternate and safer way into the hotel but it is not easly marked and i found it by mistake.
second. check in was slow i booked online through the ihg site but it took front desk some time to find my reservation and complete the check-in . i almost felt as if i had just shown up and was booking the room right then and there.
third, i was on the 3rd floor. which was about 99 degrees, apparently they are saving money on not cooling the floor.not necessarily a deal killer but the room was not cooled either and the ac unit worked how it wanted when it wanted. it was too late to complain or move rooms, so i went to bed hot and woke up frozen.i mentioned this issue to the front desk and was told if it happens again call them for the maintenance guy. wrong answer. go fix it , they didnt
4th i have seen hotel gyms bigger than the breakfast area. the coffee bar was right in front of the only tv all 20 inches of it. and there was no way to move around without knocking someone or something over.
lastly i extended my stay by 1 day and was quoted a rate far below what i was charged for that extra night. also, i had to close out on checkout, as a platinum member i am used to having the bill slipped under my door.
the room rate in itself was very high for this property, there were better deals i don't need the points this bad.
August 23, 2015
Rated 5.0 out of 5.0 by memawof9 comfortable bed and great staff
From making the reservation to checking out, our stay was great. The staff was kind and always ready to help. The beds were comfortable. I have back problems but slept well. Very peaceful and quiet. Choice of foods were great and tasty. Rapid checkout made it easy to checkout. Great visit!
August 8, 2015
Rated 4.0 out of 5.0 by Tweezle Watch out for the breakfast attendant!
The breakfast attendant is just too cheerful! NO ONE should be that happy in the morning, especially to those of us who haven't yet had our required infusion of coffee.
Seriously, she was a lot of fun! I wish she could be cloned and sent to every HI Express nationwide. Joking with her was worth the whole stay! It made the morning easier - coffee or no!
July 31, 2015