Rated 4.0 out of 5 by 53
Rated 1.0 out of 5.0 by Eric6674 Smokey rooms
We had and entire hockey team (12 rooms booked), and over 80% of them made comments on how they smelled of smoke.
We raised the concern to the hotel staff, and they attempted to remediate it with "air-freshner", which we all know lasts but a very short time.
Upon checkout the following morning, I raised the concern with the front desk when they asked about my stay. They indicated that the hotel was "just converted to a non-smoking" facility.
It was very clear then, that a professional cleaning crew, along with replacement of carpet, drapes, and furniture, was not done to eliminate smoke smell which gets on everything! Had that occurred, this wouldn't have been an issue.
The staff did their best, and I don't blame them for the conditions. This should have been considered at a corporate level, and any conversion to a "smoke free" facility, should automatically include replacement of carpets, drapes, and other items in the individual rooms.
I did not sleep much that night, and due to thunderstorms that rolled on over night, opening the window was not an option at that time.
I would strongly suggest anyone who is staying at this facility, reconsider until repairs are made.
October 16, 2014
Rated 4.0 out of 5.0 by twoglue Clean, Comfortable bed and great service
We were surprised when we walked into the lobby, it was clean and look very bright. The front desk staff were very courteous and seemed happy with their work. The room was nice and clean and smell good it did not have a musty smell. The bathroom was clean and fresh. Our return trips to Greer/Greenville we will be staying there again.
October 15, 2014
Rated 5.0 out of 5.0 by Aware Clean and good service
I would recommend this facility to others. The cleanliness of the rooms/bathroom is very important.
October 14, 2014