Rated 4.4 out of 5 by 91
Rated 3.0 out of 5.0 by LenF I Hate those Electronic Keys
I travel a lot for business and I don't like those elctronic keys ... it's a constant struggle to have them work for a 5 day visit , but the real problem occurs when you must wait at reception to get a new key . I beleive that the staff should at least apologize for the inconvience ... request for ground floor room was not met
Also the hotel allows the staff to eat from the breakfast offerings ...well around the normal busy time ... the staff descends on the food making it very crowded
A group of youth baseball players were visiting ... constant evening noise and running in the hall ways ...
No mid week managers reception
August 1, 2014
Rated 5.0 out of 5.0 by Ramro ChesneeAntique Bikes on Main
Hotel is wonderful staff very helpful very close to venue.
July 30, 2014
Rated 5.0 out of 5.0 by Stingrays 14 Overall Great Experience
The staff was very dedicated to making our stay pleasant.
July 29, 2014
Rated 5.0 out of 5.0 by VEENIE, ESQUIRE comfortable bed, great breakfast
FROM THE PARKING LOT TO THE STAFF, EVERYTHING WAS GREAT. VERY CLEAN AND PROFESSIONALLY, TASTEFULLY LANDSCAPED. THE ROOMS AND BEDDING ARE LUXURIOUSLY INVITING AND COMFORTABLE. IF YOU WANT TO BE AMONG THE 5 STARS, USE HOLIDAY INN EXPRESS.
July 29, 2014
Rated 5.0 out of 5.0 by NOLAguest Sparkling Swimming Pool
This is a comfortable hotel. It's quiet and clean and the beds are very comfortable.
Their indoor salt water swimming is so clean and clear that it sparkles. It's amazing.
There is a guest laundry available on this property.
There was no refrigerator nor microwave in my room. So be aware of that if those items are important to a particular guest.
There is a Burger King and a Subway close and convenient enough to walk. Also, there is a farmer's market kind of thing on Sha Ln, across from the Holiday Inn Express.
You must cross Chesnee Hwy (aka US 221) to buy gas or to go to a convenience store. Chesnee Hwy is quite busy, so although it is close, it'd be better to drive, instead of walk, to either of the two convenient stores.
July 19, 2014
Rated 5.0 out of 5.0 by Hey Jude 56 Comfortable and Clean
The hotel was comfortable and clean. The staff was very nice.
July 16, 2014
Rated 5.0 out of 5.0 by Lovetovacay Salt Water Pool was awesome
We stopped in Spartanburg for one night on the way to Atlanta, GA and it was a great stay. The entire hotel was clean, the beds clean, and the bathrooms clean. I visited the pool with two kids. We had the clean, salt water pool all to ourselves. The pool was warmed up, but still chilly when you first get in. We loved it so much that we took advantage of the late checkout and swam again in the morning. My husband used the gym and it was small, but very nice. It also had an accurate scale in the gym and a TV over the equipment. The hotel is right off of the I-85 exit and located beside a locally owned fruit stand. It was a very short walk from a Burger King and other fast food places and a gas station. We had no issues with noise and everyone was really nice. The breakfast was better than expect with warm, but bland tasting food (bacon, sausage biscuits, eggs, cereals, oatmeal, fruit, pastries, juices, coffee, teas). They also had Chobani yogurt available and a really cool pancake machine that you just touch one button and the pancake is made inside the machine and dropped onto your plate. The area was really clean and had a comfortable seating area. We will definitely stay here again.
July 10, 2014
Rated 5.0 out of 5.0 by Ira23 Comfortable bed and great ervice
Friendly and professional staff. Great location for my needs. Clean and cozy.
July 9, 2014
Rated 5.0 out of 5.0 by restless12345 Friendly staff, clean, comfortable room and a great breakfast with turkey sausage!
Really enjoyed the stay. Friendly staff, clean, comfortable room and a great breakfast with turkey sausage!
July 7, 2014
Rated 5.0 out of 5.0 by Jobuda418 excellent front counter service
The young man at the front counter has excellent customer service skills. Don't know his name, however he is African American and works the evening shift.
July 1, 2014
Rated 5.0 out of 5.0 by Ram48 Clean Comfortable and Friendly
This is the second time I have stayed at this property and I had the same great experience.
Thanks Holiday Inn Express
June 25, 2014
Rated 5.0 out of 5.0 by dvorah70 Nice hotel in the Boiling Springs area
Very nice and quiet. Beautiful interior - very modern and up-to-date. Would definitely stay in again.
June 25, 2014
Rated 5.0 out of 5.0 by DJConcord Nice 2 night stay
Very nice hotel. It was convenient for what we needed. Will stay here again.
June 18, 2014
Rated 5.0 out of 5.0 by HotelsWith3 Always great
Wonderful stay for us. No noise, friendly staff, easy on and off.
June 16, 2014
Rated 5.0 out of 5.0 by Ram48 HIE Is my go to hotel
I stay almost exclusively at HIE property's in NC, SC, GA and VA
this one was as good as any. One of the most comfortable beds I have experienced. Clean Quite and the staff was great.
Exactly what I have come to expect from Holiday Inn Express.
June 4, 2014
Rated 3.0 out of 5.0 by GAreneck Wet Carpet
We stayed here for a funeral. Upon arrival, we got to our room to discover the floor was wet. We called the front desk, and asked for another room. They told us initially there were none of that type. They offered to clean the one we had. We went to a family members room while finished the cleaning. Upon our return to the room, we took our shoes off to discover the carpet was wet. Yet, another call to the front desk to request another room. This, time they found a suite for us. The staff was nice, but why did we not get another room the first time. Why was the room given out when it was wet? This is a training issue for management
June 3, 2014
Rated 4.0 out of 5.0 by DMN55 Enjoyable Stay and Accomodations
Overall, it was a very pleasant and relaxing stay. Everything I needed was available and accessible.
Staff was proffesional and accommodating.
Am going back and will be a guest untill the end of July.
June 2, 2014
Rated 4.0 out of 5.0 by SusanNOBOgirl Overall Good
The room that we received had sticky bathroom floors. Also, the carpet looked like it had red paint stains in several areas. So, it didn't feel as clean as other Holiday Inn Express visits we have had. The beds were nice and comfortable and the breakfast bar was great.
May 27, 2014
Rated 5.0 out of 5.0 by Loulib304 Very nice hotel...
The hotel had a new appearance and we were surprised to learn it was 5 years old. It was decorated very nicely. Our room was very nice as well. The staff was helpful and friendly.
We were there to attend a college graduation at Wofford College. The drive to the college took only 7 minutes, so it was very convenient. I would certainly recommend this hotel.
May 21, 2014
Rated 4.0 out of 5.0 by Hodag good stay
warm friendly staff...........good stay........location, location, location
May 16, 2014
Rated 5.0 out of 5.0 by MaroonMom Reunion 2014
We were staying at the HIE at Sha Lane for a family reunion. I have always liked the quality of the HIE lodging and this hotel did not disappoint. Everything was clean and neat. Although, there was one incident of miscommunication that our room was not made up; staff had said we left the do not disturb tag in the lock and we had not. It was quickly noted and remedied. Other than that, everything was good.
Want to give a shout out to J, who was our most excellent desk staff member! He remembered our family's name and politely called me "Mrs B." He had a sharp wit and took excellent care of us during our stay.
It was a pleasure to stay here and would highly recommend anyone staying in SC to stay here and enjoy the amenities of this Holiday Inn Express!
May 9, 2014
Rated 4.0 out of 5.0 by DeeS Great Place to Spend the Night
This hotel is located right off of 85. The rooms are clean and comfortable and the staff friendly and willing to assist you.
May 8, 2014
Rated 4.0 out of 5.0 by Legends3 Overall
Very good experience at this location. Conveniently located with a couple of sites for gas and snacks around the location. Enjoyed the comfort of the hotel and the room. Large room for two, with mini-frig and microwave. excellent decor in bathroom. I was not bowled over by the breakfast selection, I guess because I am used to the make your own waffle station. The juice was so very weak. a college baseball team was there so it was get in when you can for fruit, etc. Large enough eating area. nice business center. Sheniqua at the front desk saved the weekend for us on the reservation. Nice staff.
May 1, 2014
Rated 1.0 out of 5.0 by JeffPo Will never return
I have almost 500,000 points currently in my IHG account. When I check into IGH hotels, for as long as I can remember, I am given an upgrade. When I checked into the Spartanburg Holiday Inn last week I asked for an upgrade. The clerk said he wasn't able to do that because I was scheduled to stay 32 nights, but he said he would have a refrigerator and microwave put in my room the next day. Then he checked me into a non-smoking room (at my request), and he made me sign a form stating that if I smoke in the room I would get charged $200 fee. No problem with that, because I do not smoke. However, when I got to my room, tired after a long day of travel, the room smelled like smoke and there was even an ashtray in the room! So back I went downstairs, luggage in tow, to request another room. Apparently, he put me in a smoking room by mistake. In the morning I called the front desk to tell them I had laundry and asked whether I should leave it in the room or bring to the front desk. I was advised to leave it in the room. So I placed my dirty laundry in the bag and placed the form on top of the bag with laundry instructions. The bag was on the floor just inside the room, so the housekeeping wouldn't miss it --in fact, they had to step over it. When I returned later that day after work about 6pm, my room had been cleaned, however, my dirty laundry was still on the floor where I had left it. Then I called the front desk and asked what was up with my laundry not getting done. The clerk didn't know anything about it, and didn't even apologize. In addition, there had been no refrigerator or microwave delivered to the room either. So I told him I would be checking out in the morning early. He told me I would have to tell them in the morning at the front desk about that, because he couldn't change my reservation. Needless to say, I didn't get an express checkout delivered under my door in the morning. I had to get my receipt in the morning at the desk which took about 10 minutes for the morning clerk to do and print out correctly. I checked into a competitor's hotel down the street, and they are treating me great! I have a refrigerator, microwave, and even did my laundry with no problems. I'm sure they will appreciate my long stay and accommodate my simple needs...something the Holiday Inn Spartansburg didn't do. Based on this experience, and realizing how nice the competitor's hotel is, I will be utilizing the competitor's brands in the future. Thank you Holiday Inn for the kick in the butt.
April 25, 2014
Rated 5.0 out of 5.0 by Pleasantly Pleased Staff Friendly!!!
This Holiday Inn Express was the BEST we've ever stayed at!!! Shaun at the front desk totally made our stay worthwhile. I don't know how long she's worked there, but she exceeded any and all expectations a traveler would have. Shaun was FRIENDLY, PROFESSIONAL, PERSONABLE, SPEEDY, CONCISE AND JUST a joy. She was like a machine checking in so many people as it was sooooo busy. She never once showed how exhausted she probably was. One could tell she was overly busy and yet she treated us like GOLD!!! We personally told her that GOD will reward her for her hard work. She is good at what she does and I only hope her Management knows it and rewards her well. Thank you Ms. Shaun for being so nice to our family.
The beautiful colors/decor. of this hotel are very nice and inviting. Very clean. The pool technician was very nice and asked if my daughter would like some pool toys to play with. He was very nice to us.
The housekeeping staff was very nice to us as we were arriving to our room.
Room was very clean, very nice and very accomodating.
The breakfast bar was amazing! Very FRESH food, many choices and the area was spotless.
We will be back!!! :)
April 15, 2014
Rated 4.0 out of 5.0 I lost my notebook
I lost my notebook and although the staff were unable to locate it, they were very helpful and understanding. They took their time and did not rush to say they were unable to find it. I appreciated their efforts.
April 10, 2014
Rated 4.0 out of 5.0 by davida1964 Great Customer Service
OUTSTANDING front desk staff. I have stayed here a number of time and not had a bad experience. Everyone is great bit I must give Tay her props!
April 9, 2014
Rated 5.0 out of 5.0 by Hunly Great second home
I use this property as my home away from home each week. I stay here two nights a week each week of the year. The staff are very caring about your staff and provide excellent service and also take the time to make sure you are comfortable even though you are a regular customer. Justin and Shaun on the front desk are the two most pleasurable person to conduct your business with. I would highly recommend this property to anyone looking for a great place to stay.
March 31, 2014
Rated 5.0 out of 5.0 by Fishing Carolina Excellent Facility & Friendly Staff
Our third stay at this facility since early December 2013. Very friendly staff, warm welcome upon check in. At most recent check in staff was busy attempting to find lodging for those without reservations. Quickly acknowledge us as Priority Members and proceeded to provide us with fast check in. Lovely decorated rooms, Hotel fits our needs while visiting with one parent in assisted living close by. Staff quickly responds to your needs and also to maintain a clean environment. Throughout my travels prior to retiring I stayed at a number of Holiday Inn Express Hotels. This ranks tops.
March 23, 2014
Rated 5.0 out of 5.0 by Wendy23 Lovely Property, Kind and Professional Staff
Stayed recently while in Spartanburg for business. Very kind and courteous, professional staff. Great amenities including fitness room and heated pool. Very nice, clean rooms. Extremely comfortable beds with nice bedding offered a great nights sleep. Free breakfast offered a nice selection. Highly recommend!
March 22, 2014