Rated 3.5 out of 5 by 60
Rated 4.0 out of 5.0 by AJS 36870 Great Service
The hotel staff was great. We arrived before check in time of 3:00 pm. We had to be at an event before 3 and the staff made every effort to get us a room so we could change, and make the event on time. The cleaning staff was great. I must say that Ms. Pat went out of her way to make sure we had what we needed, and the room was always cleaned in a timely manner. Breakfast was good. I am always concerned about staying in a hotel when out of town but the Holiday Inn Express has always provided good service.
September 4, 2014
Rated 1.0 out of 5.0 by Unhappy visit labor day Rude management
To make long story short, I will never stay here again if it was free. Did not get room I booked. Manager said the picture on website was not correct. I replied that the other pics are of this hotel but they said I was stuck with the room they gave me. I showed them my receipt and was told it was my fault and sorry. The "hot tub" in the room was just a bath tub with jets. The faucet for the tub was a sink faucet that took over an hour to fill up. The jets were so loud we could not keep them on because you could not talk with out yelling. We went down to pool and guess what, the big hot tub there was broke, no water jets working. The free breakfast was not good either. We all had belly aches most of day after eating that. I do not recommend to anyone. This is the first Holiday Inn I stayed in that was a negative experience.
September 2, 2014
Rated 3.0 out of 5.0 by Catstay Not the Holiday Inn quality I expected
Won't be staying at this property again. Staff were great but the property/room was less than average for a Holiday Inn property.
August 29, 2014
Rated 5.0 out of 5.0 by RecentGuest1 Great Visit
Best hotel I've been to. The staff was great and I had no issues with my room or the facilities.
August 21, 2014
Rated 4.0 out of 5.0 by kev123456789 Great Service
Staff was excellent. Hotel appears to be due for some remodeling.... it is showing some age. Hotel was clean but worn. Shower curtain was too short so water ended up on floor when taking shower. Room temp was comfortable, however A/C was noisy. Room door did not close without assistance.
August 20, 2014
Rated 2.0 out of 5.0 by tom mac average stay
nothing spectacular had a few problems that were delayed in taking care of
August 18, 2014
Rated 5.0 out of 5.0 by Bluesky Guru Great Place to stay!
The best part of the stay? The staff!!! In short this is a great hotel to stay if you are in Griffin. The rooms are clean, the grounds are neat and the breakfast is good. I've stayed here 3 times in the last 5 years. Nothing has changed - its still a great place to stay. Looking forward to my next visit.
August 8, 2014
Rated 5.0 out of 5.0 by Musicman27 Comfortable Room and service
We called ahead for the 1- night stay. When we arrived at the Hotel we were made to feel comfortable and very welcoming feeling. The breakfast Hostess was very friendly and a joy to be there. Thank you for your Hospitality.
August 5, 2014