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Rated 3.5 out of 5 by 62 reviewers.
Rated 2.0 out of 5.0 by Complaints and Compliments There was about 6 office staff staying at your hotel. Most of us had several maintenance issues. There was also issues where housekeeping not changing the sheets. Most everyone brought their issues to the front desk but no one took care of them. On the other hand the staff was friendly. The breakfast room was clean and the staff was very helpful. September 8, 2014
Rated 4.0 out of 5.0 by Best hotel in Griffin, GA Overall stayat this hotel was nice. The hotel looks to have been another brand in the past, then was refitted to a Holiday Inn. My room door could have used some adjusting. It was hard to open and close due to carpet rub. Door would not close by itself. A/C worked, but seemed to run more than it should have needed to. September 8, 2014
Rated 4.0 out of 5.0 by Great Service The hotel staff was great. We arrived before check in time of 3:00 pm. We had to be at an event before 3 and the staff made every effort to get us a room so we could change, and make the event on time. The cleaning staff was great. I must say that Ms. Pat went out of her way to make sure we had what we needed, and the room was always cleaned in a timely manner. Breakfast was good. I am always concerned about staying in a hotel when out of town but the Holiday Inn Express has always provided good service. September 4, 2014
Rated 1.0 out of 5.0 by Rude management To make long story short, I will never stay here again if it was free. Did not get room I booked. Manager said the picture on website was not correct. I replied that the other pics are of this hotel but they said I was stuck with the room they gave me. I showed them my receipt and was told it was my fault and sorry. The "hot tub" in the room was just a bath tub with jets. The faucet for the tub was a sink faucet that took over an hour to fill up. The jets were so loud we could not keep them on because you could not talk with out yelling. We went down to pool and guess what, the big hot tub there was broke, no water jets working. The free breakfast was not good either. We all had belly aches most of day after eating that. I do not recommend to anyone. This is the first Holiday Inn I stayed in that was a negative experience. September 2, 2014
Rated 3.0 out of 5.0 by Not the Holiday Inn quality I expected Won't be staying at this property again. Staff were great but the property/room was less than average for a Holiday Inn property. August 29, 2014
Rated 5.0 out of 5.0 by Great Visit Best hotel I've been to. The staff was great and I had no issues with my room or the facilities. August 21, 2014
Rated 4.0 out of 5.0 by Great Service Staff was excellent. Hotel appears to be due for some remodeling.... it is showing some age. Hotel was clean but worn. Shower curtain was too short so water ended up on floor when taking shower. Room temp was comfortable, however A/C was noisy. Room door did not close without assistance. August 20, 2014
Rated 2.0 out of 5.0 by average stay nothing spectacular had a few problems that were delayed in taking care of August 18, 2014
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