Rated 3.3 out of 5 by 29
Rated 5.0 out of 5.0 by Keebow Enjoyed the Experience
Enjoyed our experience will definitely stay here again!
December 1, 2013
Rated 5.0 out of 5.0 by Yodonno Clean,comfy,cheap,convenient!!!
My wife and I, in town for a church conference, were very well pleased with HIE! The staff was very friendly, the room very clean and the bed very comfortable. Slight smell of smoke in the non-smoking room, but tolerable. Convenient to everything, but I know everyone will be glad when the road construction is completed! PS: our compliments to the breakfast cook! Delicious!!
November 12, 2013
Rated 1.0 out of 5.0 by CATERPILLAR i will not do it again.
it was very bad experience. poor food, poor location , no services, poor internet, poor staff.
the person in charge had made a big argue with my guest due to non clear policy and used non professional words.
I'm a frequent traveler to griffin since I'm working with CATERPILLAR local dealer and I need to host visitors their. Simply , i will not do it again and I'll stay in Atlanta next time as usual.
October 29, 2013
Rated 3.0 out of 5.0 by HexCal Comfortable bed, but needs update
Good place to stay, clean, and comfortable beds. Rooms need to be updated and my room was a little smelly. Old bathroom.
October 27, 2013
Rated 4.0 out of 5.0 by Kermick Very clean and friendly, efficient staff
Suggestions to improve my stay:
More sugar for the coffee maker - 2 sachets is not enough for 3 cups of coffee in the morning!
A shaver socket in the bathroom would be a great help.
Pity the coffee and cold drinks in the restaurant aren't available in the evening (very limited choice from the vending machine)
October 14, 2013
Rated 2.0 out of 5.0 by Dissapointing No points for this visit
First the A/C didn't work. Second parking was crowded. And third they didn't even awarded me with the 1000 points they were supposed to. So disappointing.
October 5, 2013
Rated 5.0 out of 5.0 by Hubertites Fantastic Customer Service and spacious rooms
Our family came in for a funeral. Each time we interacted with the staff they were kind and gracious. Two separate times a front desk person stopped our kids and gave them snacks and talked with them. Made them feel special. Each morning at breakfast the person serving us spoke with us, asked about our kids, and even remembered us from being there 2.5 years ago! She was extremely personable and real with us.
The room was spacious and clean. Would definitely come back to this place.
September 23, 2013
Rated 1.0 out of 5.0 by Monkey07 Poor Service
I am a platinum member with Holiday Inn & upon arrival at most locations they are pleased to see me & welcome. This location however, greeted me w/one statement, "there's no refunds". The front desk staff didn't welcome me, address me by name, or thank me for being a platinum member, they simply said, there's no refunds. I thought maybe they thought we were checking out, so I clarified with them & she said "I know you're checking in and I need to tell you there are no refunds for your stay". I was very confused. It was unwelcoming & I was stunned that she felt the condition of their hotel warranted telling me that there would be no refunds.
September 11, 2013