Rated 3.9 out of 5 by 107
Rated 5.0 out of 5.0 by Midge123 Great hotel
The hotel and staff were outstanding. I have stayed at other Holiday Inn and Holiday Inn Express properties, and I must say, the staff at this property was second to none. The room was impeccably clean as was the common area. This hotel was also in a great location with plenty of restaurants and shopping all within walking distance. The only drawback was the fitness center. There were only 3 pieces of equipment, and 1 was broken. However, my overall experience was excellent.
August 9, 2014
Rated 5.0 out of 5.0 by Big Dawg Great Stay
I am by nature a nit picker, but there really is nothing to complain about here. The biggest "issue" I had was that on my third day I had to ask for a second bar of soap. The desk clerk and I had a good laugh as she handed me a handful.
The location for me is perfect--quick access to I-71 and I-470. I was about 10 minutes from where I was working with an easy commute. There is everything from a dozen or more restaurants to any kind of shopping within a mile. If you like live music, The Peddler Lounge (no restaurant) next door is a nice watering hole.
The room was large and comfortable, I have heard some people complain of the I-71 noise, but I did not hear anything. The 4 I gave sleep quality has nothing to do with the room, I would only give home a 3. The breakfast is average in the offerings, but the quality is good. The biggest plus is that the breakfast starts at 6:00 (so many start at 6:30 or 7:00) so I could enjoy the breakfast instead of grabbing the bag on the counter.
The staff is quite helpful, Jess in particular is a jewel. Extremely pleasant and helpful. If you came into the lobby and no one was at the counter, she was working sweeping the lobby or something (no sitting in the back room not knowing if there was someone out there needing help). She was getting ready to go back to college and the manager joked with her that she needed to drop out of college and work there full time. Also, and this is a small thing that can be big, if you asked her for a wake-up call--you got it. It is depressing how many hotels cannot handle that simple request.
I had stayed at another property across the street that was 50% more in price and at least 50% less in value.
Will only stay here when I work in Columbus in the future.
August 8, 2014
Rated 5.0 out of 5.0 by PAP1 great service
The room was clean and very roomy. It had a bit of a musty smell when we arrived. Bought an air freshener to take care of that problem. The front desk clerk Debbie was super helpful.
August 8, 2014