Rated 4.1 out of 5 by 71
Rated 3.0 out of 5.0 by allisis group reservation
We had trouble when making a group reservation of 12 rooms. When it was time for names to be added to our own credit cards there were several in the group that had no room reserved for them. The group reservation was made by one person using their credit card to complete the transaction. Then each person was to complete their own reservation with their own credit card when checking in.
Again several in our group were told they did not have a room for them. Our request was for rooms with double queens. We were told they were available but when checking in, some had to accept a king room instead. We were a softball team that needed 2 beds available one for the player and one for the parents.
There was just a lot of confusion and stress for the lady who originally made the reservations for the team. Hotel managers need to work together with front desk staff to detour this problem in the future. The overall price for the stay at this hotel is way to much for the nothing special place to sleep. After all this is a Holiday Inn Express.
July 23, 2014
Rated 5.0 out of 5.0 by Ed&ANGIE58 Great stay!
Staff was excellent! Room was large and clean. We had a wonderfull stay.
July 21, 2014
Rated 5.0 out of 5.0 by Browneyes 32 Exceptional Management !
Hotel Manager Althea went above and beyond Her call of duty . I invited others to stay at this hotel which was recommended by my Mother. Happy to say that everyone was impressed with the Hotel and its team members. Hats off to the manager.
July 18, 2014
Rated 5.0 out of 5.0 a pleasant night on the road
Overall, I recommend this motel because of its convenience to a major thoroughfare and a clean, comfortable guest room.
July 17, 2014
Rated 4.0 out of 5.0 by jmw53 comfortable beds and great breakfast
Overall a good stay for the money. Clean, comfortable but close to needing a furniture upgrade. King room with sofa was nice. Only thing missing is maybe a microwave, which would be nice on longer stays. TV and channel choices were ok, but not great.
Great breakfast with a good variety. Staff were courteous and attentive, especially the breakfast staff. Kept area clean and on top of the breakfast items. Definitely would recommend this hotel.
July 17, 2014
Rated 4.0 out of 5.0 by no thx clean exterior
stayed multiple nights room not cleaned after first night
July 15, 2014
Rated 5.0 out of 5.0 by dorisb Our Stay
I can not say anything bad about this hotel and the efficiency and friendliness of the staff was wonderful. I was there because my brother had heart surgery. Being able to stay at a hotel where I could have rest and not have to ask for any service made my stressful time much easier. I love the excess to so many places and restaurants so convenient. The hospital was only 8 minutes away. I could find anything that I needed close. The room was spacious and clean. Every time I come to Ohio, I stay there and my stay continue to be a good memory.
July 10, 2014
Rated 1.0 out of 5.0 by WHG1 poor service
lack of professionalism for something beyond my control.
July 2, 2014