Rated 4.1 out of 5 by 89
Rated 5.0 out of 5.0 by Jim523 Quiet
This was one of the most quiet hotels we've stayed in lately. Lovely room. Very large. Bathroom was nice. Towels fluffy and soft. Everything well maintained. Staff was attentive and courteous. Breakfast was nice, but would have liked to have some sort of fruit. Only fruit we found was a bowl of apples across from the check-in desk. They looked decorative but I took one anyway as I really wanted fruit. We would definitely stay here again. Much nicer than the other two Holiday Inn Expresses we stayed at in the Columbus area earlier this month. Oh, and the indoor pool looked great. They said it was heated. If we had been prepared for a pool - we would have enjoyed a relaxing swim.
January 29, 2014
Rated 1.0 out of 5.0 by Alesich Friendly and very helpful staff
This was our 4th stay at this hotel. It is located very close to family and the highway. Great location. We will stay here again in the future
December 31, 2013
Rated 5.0 out of 5.0 by SHOCKTROOP96 COMFORTABLE BED, CLEAN ROOM, GOOD BREAKFAST
WILL DEFINATELY STAY HERE AGAIN, THE PRICE IS AVERAGE FOR THE ROOM SIZE.
December 17, 2013
Rated 5.0 out of 5.0 by aabababb convenient and good value.
Used this hotel as a stopover for a2-day drive. ustaff was very helpful. And they accommodated or dog
December 1, 2013
Rated 5.0 out of 5.0 by 58greg Great Staff
Stayed here for 8 weeks for work. The staff was friendly, courteous and responsive. The facilities were kept clean and even though pet friendly, never smelled like it. A really good breakfast with the best sausage gravy in Ohio. Great experience and would not hesitate to recommend this property to anyone.
November 25, 2013
Rated 5.0 out of 5.0 by roul45 Great Service!
As soon as I walked in I was given a friendly welcome by Leon at the front desk. Breakfast was wonderful, a little more variety would have made it the best that I ever had. If I happen to be in Columbus again, this will be my one stop!
October 31, 2013
Rated 4.0 out of 5.0 by Dreamer64 bath tub - check in
I requested the tub because of back issues. Would of been nice if it worked. Arrived after check in time just to be asked to have a seat because the room was not ready. After 20 mins was told it was only to find it wasnt. I picked up things left behind myself and settled in. Area was nice. Great location.
October 26, 2013
Rated 1.0 out of 5.0 by Knsymon4 Not a Relaxing Stay
We stayed here for our 8th Anniversary and were going to Hocking Hills during the day so we were just there in the evening. We had a very unrelaxing time that we had to ask the front desk multiple times to have people stop running and screaming up and down the hallways for 3 hours straight. The first day we had to ask them to ask another smoke free room to not smoke because it was going into the hall and other rooms. The breakfast was the only good thing.
I would not reccommend this place as we felt very passed by when it came to our calls to the front desk it was taken very laze fair.
October 23, 2013
Rated 4.0 out of 5.0 by Bettyplease Suite rooms were nice....regular rooms, kinda small
Liked the hotel and accessibility. Service was a little lax. When something needed from the front desk, response time was terrible and had to call and call. Not having a maintenance man onsite proved to be problematic.
But....nice hotel, none the less.
October 9, 2013
Rated 2.0 out of 5.0 by rp99 below HIE standards
just okay. room was NOT set us for business travelers, poor wi-fi, desk chairs were not made for working out of. garbage pickup woke me up in the middle of the night from out in the parking lot.
October 5, 2013
Rated 4.0 out of 5.0 by missinghim3 columbus
a very short stay but had a great stay always have a comfortable bed
September 24, 2013
Rated 5.0 out of 5.0 by Emeritus staff
The "breakfast lady" was wonderful. Alot of good food.
The manager and desk staff were very friendly and helpful in every way. I spent 2 stays in less than a month here and highly
September 22, 2013
Rated 3.0 out of 5.0 by d54020 air Purifier in room poor WIFI
when I got to my room there was an air purifier running which smelled bad
All night the WIFI signal kept dropping so I could not connect and complete my work
September 21, 2013
Rated 5.0 out of 5.0 by Kerry55 Comfortable bed and good breakfast
Comfortable bed and good breakfast. We didn't hear any noise from outside roads. We both enjoyed breakfast. Clean.
September 17, 2013
Rated 1.0 out of 5.0 by traveler0524 needs maintiance
As a platinum member I stay at many Holiday Inn Express hotels all across the country. I have never felt compeled to right a negitive review until this stay. among the issues that arose were very poor wireless connectivity, non-working printer in the lobby, and front desk, no bath towels in the room, leaking ceiling in room, and a poorly maintianed lobby restroom.
August 26, 2013
Rated 5.0 out of 5.0 by Thorntot Best IHG staff I've come across in several stays...
The staff was very friendly without being phony or over-bearing. Pleasant with lots of "thank yous" handed out.
It wasn't particularly hot during my stay and the air conditioning unit wasn't quite able to keep the room as cold as I like.
August 23, 2013
Rated 5.0 out of 5.0 by Sara28 Staff extremely nice & willing to take care of every need that I had
Customer care was excellent! I would recommend this hotel to everyone you will be well taken care of on your stay.
August 19, 2013
Rated 5.0 out of 5.0 by waxman45 Columbus Trip
Very nice hotel . Pet friendly but 25.00 a night was extreme
August 18, 2013
Rated 5.0 out of 5.0 by YarnLover Excellent customer service
Customer service was wonderful. We travel this way several times a year and will stop here whenever we can. It's in an excellent location for us, good breakfast, clean and comfortable.
August 17, 2013
Rated 4.0 out of 5.0 by IDontHaveANickname August 2013 visit
I was a little nervous about this location, knowing that the area north of the hotel had a less-than-ideal reputation. However, we felt perfectly safe here. The location is just off the interstate with several restaurants and a grocery store nearby. Easy to get to.
The most noticeable thing here is the staff. They are clearly well-trained in customer service. Since I spent a good deal of my career as a customer service trainer, I have pretty high expectations, and the staff exceeded them. Very friendly, very helpful. We never walked through the lobby without being greeted.
Our room was small, but nice. For a family of 4, it was a little tight, but not unpleasant. Liked having the microwave in the room, and the TV/Cable service is good. Kids liked the indoor pool.
Breakfast was very good. Lots of options, including an automated pancake maker, which I had never seen in a hotel (just hit the OK button, and put your plate to the right of the machine. Perfect pancakes drop on your plate!)
We would stay there again.
August 15, 2013
Rated 5.0 out of 5.0 by Hartman62075 Great service
Nathan at front desk when we arrived for our first night was very friendly and courteous. He was also on duty when we checked out from our return stay. Both he and Mohammed were inviting and kind. Breakfast choices were good. My sister and I slept quite well both nights we were at this hotel. Bathroom was large and very clean.
August 11, 2013
Rated 5.0 out of 5.0 by Sara88 My overall experience was great
The only thing I wish was different would be the time that breakfast starts I wish it was 6:00 AM instead of 6:30 AM I need to start work by 7:00 AM and it makes it difficult to not be able to have breakfast until 6:30 AM
August 11, 2013
Rated 5.0 out of 5.0 by Kas27 Comfortable Room and Great Guest Service.
Room was very clean, the beds (King size and couch pullout) were comfortable. Employees were very kind and helpful. Great breakfast selection!
August 7, 2013
Rated 5.0 out of 5.0 by NANA2013 Best motel in the area especially for the Columbus Fair
My family and i stayed here end of July for the Fair great room no problems would not want to stay any closer to the fair grounda found out by the locals other moterls close to the fair are not good 11 miles from Fair easy access. Staff was accommodating food was good would recommend this Motel
will definitely stay her again.
August 2, 2013
Rated 4.0 out of 5.0 by OHFamily Stay Clear of the Pool
Overall we had a good experience at this hotel. The staff was professional and courteous. The room was clean, comfortable and well decorated.
We were on the second floor above the pool/patio and the noise from those two areas made it impossible to get to sleep until the pool was closed for the evening. We called about the noise but the guests in the pool didn't seem to be concerned with the issue and continued to scream and shout until about ten minutes after the pool should have been closed. Very frustrating.
Potential guests should consider requesting a room on the other end of the hotel if getting to sleep before 11:00 is important.
August 2, 2013
Rated 5.0 out of 5.0 by Bunkie13 great service
My stay was great and I had a very warm feeling soon as I stepped into the lobby .
August 2, 2013
Rated 5.0 out of 5.0 by Babyonvacation great service
I have stayed at this hotel for the last 5 years while in the Columbus area for business. The staff are always helpful and friendly and greet me by name and with a smile. I feel extremely comfortable with the staff and the service and choose to stay in this hotel because of the freindly way that I am treated over other area hotels.
July 31, 2013
Rated 4.0 out of 5.0 by TDog19 Very helpful and friendly staff
We stayed here while touring campuses. We saw the State Fair was goin on and the staff provided very clear directions to getto the Fairgrounds. Upon coming back, they asked if we enjoyed the fair and asked if we needed directions to the campus inthe morning.
July 30, 2013
Rated 4.0 out of 5.0 by PB182 Good hotel
Had a non smoking room that someone had smoked in. Had the front desk change us out to another room. Hotel staff was nice and we enjoyed our stay.
July 10, 2013
Rated 5.0 out of 5.0 by Queen1 relaxing even with several ball teams in hotel
Staff was extremely nice, did all they could to ensure everyone had a great time. Lots of ball teams in hotel- each one of the boys I encountered were polite and respective of others staying there also. Rained so some of the teams played at midnight. Never heard them arrive in their rooms. I believe it was due to coaches and parents raising some nice boys. And no my family wasn't part of them. Staff kept the common areas clean at all times.
June 21, 2013