Rated 3.9 out of 5 by 111
Rated 5.0 out of 5.0 by Katrina1 Pool
The pool hours could be later, to accommodate the adults that may want to use it after children are gone.
August 4, 2014
Rated 4.0 out of 5.0 by ChefJoe Great time in a great City
My wife and I were pleased to find this Hotel for our stay. I found out later that the "FAIR" was in town and that was not good traffic wise. The Staff was great, informative, helpful, warm and friendly. We had a great nights sleep in a super room.
Breakfast was not so good! The only options on the "bar" on Friday morning was chicken sausage, biscuits and sausage gravy. The attendant couldn't be found, the scrambled eggs were gone, the other stocked items like waffles, English muffins, cupcakes, sweet rolls were well stocked as were the condiments. Coffee seem to be in great supply, as were the chilled items. Yogurt, hard cooked eggs, milk and cereal. If the Hotel occupancy was larger this evening/morning and that depleted the inventory to serve guests breakfast, a note to that effect would have been appreciated. But not to man the bar from 9am until it's close at 10am was a serious neglect of what ever customer appreciation the other staff of the Hotel offered. I stay in Holiday Inns exclusively and this one sure screwed up. I have NEVER found this in all my 45 yrs of traveling.
August 4, 2014
Rated 5.0 out of 5.0 by Grandma Meg Great Service
My ONLY complaint was that the A/C didn't cool the room very well. Other than that everything was just great. The staff that we had contact with were super friendly and totally efficient and professional.
July 30, 2014
Rated 3.0 out of 5.0 by Monique_OH Less than adequate response from the staff
Biggest downfalls: Not enough bath towels in the room, hot breakfast items stopped coming out an hour before the breakfast was scheduled to end and the TV did not work in the room. On a positive note, the staff did allow us to cook out on a grill on the outdoor patio.
July 29, 2014
Rated 4.0 out of 5.0 by BizTraveler41 Great Room...unattentive staff
Overall great experience at this hotel with the exception of the staff not meeting my needs. I had issues with the equipment in the fitness center and the response from a clerk was to unplug it, wait a half hour, and then see if it works. Not exactly the attention I was looking for.
July 28, 2014
Rated 5.0 out of 5.0 by jwithrow80 Very noisy room
Interstate side very noisy, will ask for non-interstate side next time. other than noise very nice place to stay with friendly staff.
July 26, 2014
Rated 5.0 out of 5.0 by vernw Staff friendliness
I spend an average of 50 rooms nights a year for business and while the Holiday Inn Express properties are always very good this particular location went the extra mile.
From a welcome note with a small candy on arrival to the friendliness of everyone I came in contact with that weekend...it was obvious every employee went out of their way to be welcoming. Gracie in the breakfast area was particularly helpful.
July 23, 2014
Rated 5.0 out of 5.0 by Lucygusy Comfortable stay
Check in was quick and efficient by a very nice front desk clerk. Room was facing parking lot but their was no noise in the room from the traffic. Breakfast was hot, quick and filling. Good variety available for all different tastes. Check out was quick. Will return again when in the area.
July 22, 2014
Rated 4.0 out of 5.0 by Kary1 Good Place for Business Travel in the Area
Very nice accommodations for the business traveler. All the basic amenities necessary with a kind and friendly staff (especially the front desk people). Look forward to staying there again the next time I am in the Columbus/Grove City area.
July 22, 2014
Rated 5.0 out of 5.0 by Reviewer90 Great Staff
The staff is excellent, every time I check in and/or need something everyone is always friendly. Usually Debbie assists me with check in or any questions I have and she always does a great job.
July 19, 2014
Rated 5.0 out of 5.0 by Atzy47 N/A
I would recommend this hotel. It was a great place to spend my time. I would come back again.
July 16, 2014
Rated 5.0 out of 5.0 by justgr8 Great experience!
When I arrived, the front desk clerk was very friendly and polite. She called the maid service to ensure our room was ready prior to me taking our luggage to the room.
The room was clean and comfortable. Breakfast was well stocked and was maintained throughout the morning.
We booked this hotel based on the proximity to the Ohio State Fairgrounds and did not look at any reviews before booking. It turned out to be a great choice and would definitely stay here again.
There are a number of restaurants nearby by for dinner or breakfast.
July 16, 2014
Rated 5.0 out of 5.0 by Harriet73 Nice room, Breakfast employee
Grace, breakfast employee keep the area clean, friendly and helpful.
July 14, 2014
Rated 5.0 out of 5.0 by travelslight Security
During my stay at the hotel I was at breakfast one morning when a guy came in and said his company truck had been broken into and $6000.00 worth of tools were stolen. This was the only negative experience I had during my stay.
July 14, 2014
Rated 5.0 out of 5.0 by Bycracky14 Good Night of Sleep And Awesome Staff
The Weather was bad so we thought we would spend the night.
All I can say is AWESOME STAFF, RELAXING,
July 11, 2014
Rated 5.0 out of 5.0 by jedijudi Great place to stay
Good location, great service Stayed many times and find it is always the same service quality and cleanly ness
July 7, 2014
Rated 5.0 out of 5.0 by Appreciate Luxury STAFF SERVICES WERE OUTSTANDING
From the moment we arrived, staff was extremely helpful, attentive, and professional. Rooms were very inviting and extremely clean. The hot and cold breakfast items were wonderful.....the hostess went above and beyond to see that we were pleased with the items and service. Pancake maker was a hit as well! One of the best hotel experiences we have we had..... the location was outstanding and within close proximity to many of the vistas we were there to see. A five star experience! We will return........
July 6, 2014
Rated 5.0 out of 5.0 by LAURA51 QUITE
WAS VERY QUITE WAS THERE FOR BASEBALL TOURNAMENT LOT OF KIDS BUT HOTEL WAS VERY QUITE
July 2, 2014
Rated 4.0 out of 5.0 by Parrothead10 Stay in Grove City
Had some hiccups when staying here but the staff did their best to solve the problems in a most satisfactory way.
July 2, 2014
Rated 4.0 out of 5.0 by pw2014 June 2014
Nice quiet stay. Good breakfast. Pool is a little small for the family to swim around in.
July 2, 2014
Rated 3.0 out of 5.0 by BiztravelerCTgal average stay with poor air quality
This is a typical Holiday Inn Express. Location was convenient for where I needed to be for business. Reserved a non-smoking room, the room had the sign on it that it was non-smoking, yet the room stunk of smoke for all 5 days of my trip. Even the sheets & pillowcases. Actually the whole 3rd floor hallway stunk of smoke. Made for a rather unpleasant stay. Hopefully they'll get this figured out since it's all supposed to be nonsmoking
July 1, 2014
Rated 1.0 out of 5.0 by Ozzy14 Room smelled bad
Had to switch rooms because the first room smelled like cigarette smoke and body odor. 2nd room wasn't much better. Plus housekeeping made sure I was up by 8 by making enough noise to wake up people in the next building. I probably wouldn't have minded if I didn't work until 2am the night before.
June 28, 2014
Rated 5.0 out of 5.0 by Josh N. Great room and staff
Room was comfortable and staff was very attentive to our needs
June 27, 2014
Rated 5.0 out of 5.0 by bclay1127 WONDERFUL Service and Awesome Breakfast Bar
Our family was in the area for a wedding and we could not have stayed at better place for the price!! The service was GREAT!! Jess at the front desk was so accommodating for me and my family!! My daughter (17) somehow locked herself OUT of the bathroom, she called the front desk and Al came and unlocked the room and she said he was "super nice", thank you AL! I can't say enough about the service at the breakfast bar! The service was AMAZING!! Gracy made it feel like we were visiting mom"s house, so sweet and willing to help! Oh, the choices at the breakfast bar were GREAT as well, both mornings my family left full and happy! My son enjoyed the pool as well (5) visits, he keeps telling me he had the best time there! Our only complaint would be that the mattress in the pull out bed in the suit would be a bit thicker, my daughter said "I could feel the springs", other than that....We had a great weekend at your hotel, and we would ABSOLUTELY recommend this hotel and we will be BACK! Thank you!
June 23, 2014
Rated 5.0 out of 5.0 by Brian_4571 The staff make this hotel!
Anyone traveling in the Grove City area or in need of a hotel for a sports tournament, this is the place to be. The hotel generally is very clean and the amenities are good. The thing that makes this hotel head and shoulders above the rest at this price point is the people. The staff at this hotel are the most friendly and helpful you will ever find. I have stayed at very expensive hotels and the customer service at the Grove City Holiday Inn Express is far superior.
June 17, 2014
Rated 5.0 out of 5.0 by dsuttle What A Great place
The Staff is great and the rooms are always clean.
June 15, 2014
Rated 4.0 out of 5.0 by LuckyLucy GoodStay
Clean, functional room at a great price. Lobby is a bit bare; needs some color. Vending needs to be on all floors.
June 6, 2014
Rated 4.0 out of 5.0 by Annie28 Late May 2014
It was nice to be recognized as a platinum member and received an upgraded room which was a first. The room was clean as expected and had a fridge with some extra room. The bathroom had a slightly larger tub that was jetted but we didn't use it. I was a little worn overall but everything served its purpose as needed. The downstairs lobby could be kept cleaner (floors). The breakfast was mediocre at best. Standard food to get by but not that appealing. The pool area didn't have any towels out and had to ask for them. The area there could be kept up better. Overall it served the purpose and was in a convenient area. I used points for the room.
June 4, 2014
Rated 2.0 out of 5.0 by tj7185 review 5/27/14
bathroom floor had hair on it along with the clean towels. Another member of my team was staying near the kitchen and had issues with the staff being loud from 2am on.
June 2, 2014
Rated 5.0 out of 5.0 by Michael1957 Great service & very friendly staff..
Thank you for the upgraded room it was a special week for us my daughter was getting married and the extra room really helped
, the staff was so pleasant , I will tell everyone what a wonderful stay we had. Also the management team is by far the best...
May 27, 2014