Rated 3.9 out of 5 by 52
Rated 3.0 out of 5.0 by RiMu Nice and quiet hotel, needs an update
We stayed only one night on our tour through California. We felt comfortable, but all in all the rooms need to be renovated.
No welcome pack / only slow refills of missing breakfast items....
May 19, 2013
Rated 3.0 out of 5.0 by ProduceGirl Motel 6 at Holiday Inn Prices
Hotel is old and run down. Staff is unfriendly and would rather talk to their friends on the phone than help a customer.
May 7, 2013
Rated 5.0 out of 5.0 by Anthony209 Great Friendly Staff
The staff at this property was simply amazing, so friendly and welcoming. I will be back! The hotel is older but you can tell that the people working there are always upkeeping the place. Keep up the good work!
April 17, 2013
Rated 5.0 out of 5.0 by BizzTrvlr Comfort and Kindness
The staff who waited on me was amazingly nice. The hotel is laid out very nicely. I was only their one night for business travel. After a long day it was great to be treated so nicely! I will definitely go back. It isn't the newest Holiday Inn that I have stayed it, but it is definitely in the top three I would stay at again. I can't say enough about the front desk girl who checked me in. She immediately made me feel welcome. I stay exclusively at Holiday Inn for business and travel. I just with I had more time to hang out. Thank you for a great stay, Leandra~
I really wish I remembered the front desk help's name, she was great!
March 24, 2013
Rated 5.0 out of 5.0 by Soloist201 Family TIme
While we were in town to visit family, we needed a quiet place to unwind. This location has wonderful staff, is across the parking lot from AJ Spurs, an amazing steak house; right off the freeway and close to shopping.
The ONLY thing I missed is that there was no microwave in the room. Every other Holiday Inn Express that I have visited has had this added convenience and I assumed this one would have as well. I guess I should have asked.
March 15, 2013
Rated 4.0 out of 5.0 by Pheesha Good Staff, Bad Online Service
I made online reservations for a Saturday night, but when I arrived at the hotel I was told that my reservation had been scheduled for Friday night which I missed. I was already having a bad night and had no more money. I was so upset and crying, but the guy went out of his way to make sure I had somewhere to sleep. He checked and seen that he had one double bed room left for the night and gave it to me since I had technically already paid for a night. I was so grateful and the beds were very comfortable. I'm still upset with my reservation online being messed up, but I would stay again if in the area only because of the front desk clerk being so nice and understanding.
March 8, 2013
Rated 3.0 out of 5.0 by Love2Go Road Trip
This was a great place for traveling through, it wouldn't be my choice for an extended stay. Limited seating for the breakfast. The hotel is an older one but the rooms were clean and service was great.
January 26, 2013
Rated 2.0 out of 5.0 by Renee48 Needing a facelift....
This hotel was a disappointment.
As a Platinum member, the desk staff didn't acknowledge or apologize for the lack of a welcome pack upon arrival.
After trailing luggage to the allocated floor, I found that the room housekeeping was not finished...thus shifted to another wing of the hotel with bags in toll. The room was adequate, but poorly decorated with an antique air conditioner/heater system.
Considering that this stay was during the holiday period, there was NO cheer or smile to make us feel welcome.
Fortunately, this type of experience is RARE! The services I generally receive across the US as a loyal Priority Club member are usually very good to outstanding.
January 4, 2013
Rated 5.0 out of 5.0 by Vera Love this Place
We have relocated to Monterey after being locals for 25 yrs, We come back home to visit with our children and new grandchildren. We love the Holiday Inn Express. The staff is always friendly and are willing to help with anything you may need. The property is nice and clean and the beds are wonderful.
Thank you Holiday Inn and we will see you again soon
The Angelo Family
January 4, 2013
Rated 5.0 out of 5.0 by 1997benz Wonderful staff
I have stayed at this location a number of times and am amazed at the service and attitude of the staff. Clean rooms, decent tv, and a staff that bends over backwards to make a stay pleasant and comfortable.
December 3, 2012
Rated 4.0 out of 5.0 by Parksac Loved your hotel!
Great place to stay because it is near all the great beaches.
November 26, 2012
Rated 2.0 out of 5.0 by Sophia4 Hotel needs renovation
I have stayed at this hotel for business a few times over the last few years. The rooms are getting to the point where a renovation is needed. Our room had several problems, and we were give points for our inconvenice. I do not believe I will stay here again until it is freshen up.
November 7, 2012
Rated 5.0 out of 5.0 by SillyFamily Last MINUTE family of 5 stay
We are a family of 5 who normally stays in a suite type hotel. We were very happy to find this CLEAN & RESONABLE VALUE Holiday Inn Express. The breakfast choices were great & helped us save $$ on going out to buy for our family. Thank you keep up the great job!!!
November 4, 2012
Rated 5.0 out of 5.0 by daviden daviden
A reliable Holiday Inn at a convenient location. Excellent staff and service.
October 15, 2012