Rated 4.0 out of 5 by 20
Rated 5.0 out of 5.0 by Jenipo Excellent choice
This was an excellent choice for my first time to Mexico. The breakfast bar was unbelievable: fajitas, refried beans, chilaquiles. The staff was extremely helpful. Jose Luis helped me book a tour to Tequila. Julio in the dining area, always brought me a napkin and quickly took away used dishes. The three cab drivers that I had were all honest and didn't overcharge or do loops around the block like some others do. There were computers with intenet although the internet is extremely slow. The room was very comfortable. The temperature of the shower water was lacking. When I turned water to desired temperature it fluctuated from hot to cold giving me a slight shock. But I don't think Holiday Inn has any control over that. I imagine that's everywhere in Mexico. This hotel is right across the street from Plaza del Sol which is a shopping center with many shops and eateries including American restaurants such as Chilis and Subway. There is no laundry facility though. I had to wash my socks in the sink.
December 15, 2013
Rated 5.0 out of 5.0 by chu22 great experience
i had a very good time nice space very comfortable....
December 5, 2013
Rated 5.0 out of 5.0 by agamo Excellent Experience!!!!
I just want to thank the Staff at the Hotel, they really exceded my expectations, the lady at the front desk, made every effort to comply with my requirements and I must say they were fulfilled completely!.
The decoration of the hotel is modern and absolutely exquisite!
As a IHG Customer I have been in several hotels of the asociated brands around the world, and this hotel qualifies as one of the best, mainly because of the service and the attention I received.
Thank you very much!
August 26, 2013
Rated 5.0 out of 5.0 by LJS1945 Front Desk and Lighting
Michelle at the front desk is a great asset to your operation. She always greeted me by name and was very helpful. She has a very pleasant demeanor and makes people feel relaxed.
My only concern is the lighting levels in the rooms are far too low. It was too dark to work or to read a book. I had to go down to the lobby in order to read.
June 19, 2013
Rated 3.0 out of 5.0 by Mossimo Good place
This is not my favority place, but is a good Hotel.
Commercial área near.
June 10, 2013
Rated 5.0 out of 5.0 by jmoapat1 Good hotel
Amazing experience!, the hotel is clean, beautiful and with excellent relation between cost and atmosphere.
May 30, 2013
Rated 5.0 out of 5.0 by Happy27 Great experience
Upon my arrival and through my stay all the employees were very helpful, courteous. I felt very secure and cared for.
My rrom was very confrtable and quiet so I was able to rest very well.
Specialy the bellboys were very helpful with al my needs.
May 9, 2013
Rated 2.0 out of 5.0 by Mossimo Bad service...
They had not printed my record when I checking.
I was in line, and got other people without forming and attended before me.
Not recognize me as a partner.
Pool very dirty
May 8, 2013