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Rated 4.5 out of 5 by 147 reviewers.
Rated 2.0 out of 5.0 by not so good there are better places to stay in Guanajuato. If they offered shuttle service down town, I might stay there. March 3, 2015
Rated 3.0 out of 5.0 by Se aprovechan del destino Tengo 5 años consecutivos de llegar a este hotel y no han hecho ninguna remodelación su costo es alto y lo entiendo por ser un destino turístico , pero eso no le quita que puedan hacer algunas remodelaciones o al menos agregar slgunas amenidades adicionales básicas, como gorra de baño, rastrillo cuando mucho, había una toalla de manos con una mancha amarillenta y no se será por eso de la disque conservación de la ecología pero no creo por que no vi ningún anunció o algo así, para mi la limpieza es la limpieza no hay por que escatimar en ello; solicite cambio de habitacion por exceso de ruido de una cisterna o algo y había moscos pequeños en la bañera , de inmediato me hicieron el cambio y lo agradezco, he estado en otros destinos en Holiday inn y creo este hotel es el mas austero en todos los aspectos a excepción del personal si es bueno , servicial etc. Desayuno nada antojable, falta hacer algún cambio no por ser americano o express debe ser tan insípido y siempre lo mismo. March 2, 2015
Rated 4.0 out of 5.0 by Room Comfort and Accessiblity Highly suggest changing single-plug AC receptacles in guestroom with duplex units (two plugs). It's an easy change. It's humorous how irritating this is. For instance, the coffee pot is on a table, located near the small refrigerator (I got an upgraded room). The nearby AC receptacle has only one plug in the receptacle. You have to unplug the refrigerator to plug in the coffee maker. Similarly, to use my computer in bed (with it's AC charger), you have to unplug the adjacent table light or clock. Also, beds at this property are perhaps the hardest in the world (even harder than hotels in Europe). I've stayed at this HIX dozens of times over the past 10 years, and this is also a black-mark on the survey. March 1, 2015
Rated 3.0 out of 5.0 by Mucho ruido Deberían poner trampas de ruido en las puertas, se escucha todo lo que pasa en los pasillos. Cobran muchos puntos para ser un express. February 25, 2015
Rated 4.0 out of 5.0 by Aurora de Guanajuato Recomiendo cambiar toallas están al termino de su vida útil. February 24, 2015
Rated 5.0 out of 5.0 by Excelente alojamiento. Me hospede en Holiday Inn Express debido a que cuenta con los servicios necesarios para desempeñar mis funciones de trabajo y al final pude disfrutar del gimnasio, el cual me ayudo para relajarme después de un ajetreado día laboral. February 23, 2015
Rated 3.0 out of 5.0 by Negocios en Guanajuato Seré honesto el hotel en general me agrado bastante, el persona es muy servicial y atento a las necesidades del cliente, el único detalle que encontré fue la presencia de 2 insectos de los llamados "juanes" en el interior de la habitación, lo cual empaña cualquier opinión positiva. Habrá que hacer énfasis en la limpieza o fumigación de las instalaciones para evitar este tipo de plagas. February 23, 2015
Rated 2.0 out of 5.0 by Great Service but Noisy Stay The overall service was good with up to the mark quality in terms of infrastructure except the noise problem. The bed was comfortable, the room furniture and upholstery were very clean. The front desk was friendly and prompt to queries and services but even though I had the do not disturb sign hanging on the door my room, the cleaning service tried to open the door which woke me up and then there was continuous chatter and banging noises from the common area and the rooms next door which I checked was by the staff and not by other inhabitants. I wish they had let me sleep properly at least in my leisure time. February 17, 2015
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