Rated 4.3 out of 5 by 64
Rated 5.0 out of 5.0 by Russellron Exceeded Expectations for Company Staff
This was a great place and I have booked staff into rooms at this location over the past two week. We will use it often. Big credit goes to the front desk staff, they were very professional and helpful. I would highly recomment. Thanks Ron Barr
July 28, 2014
Rated 5.0 out of 5.0 by snoopy Friendly staff
Reception staff and restaurant staff were very friendly and made us feel welcome.
July 23, 2014
Rated 5.0 out of 5.0 by George A. Great Hotel
I would recommend this hotel to anyone. It was clean, comfortable and the staff was great!
July 15, 2014
Rated 5.0 out of 5.0 by gots2boys Guelph hotel - excellent choice
We were meeting for a family reunion. Booking staff were excellent and gave us a group rate. Pool was a great place to chat while the kids swam. Loved my bed!!!
July 9, 2014
Rated 5.0 out of 5.0 by RCH1010 Great Service - Cleanliness - No odor
Convenient location, quiet hotel , ver4y friendly front staff ( Admir)
July 9, 2014
Rated 5.0 out of 5.0 by Nana Jan Service with a smile and all the comforts of home!
After checking in and unpacking my group decided on having a swim. 2 adults and 3 children headed for the pool The water in the pool was very inviting and we really enjoyed the swim--there was plenty of towels and the evening was enjoyed by all. We had the pool to ourselves. For some unknown reason our key cards would demagnities and we couldn't get back into our room. The person at the front desk would just smile and make a new card even though we approached her more than several times during our stay. The air conditioner was very quiet,much to our delight as the last time we stayed here, the noise from it kept us awake most of the night. We made good use of the fridge in the room for the childrens snacks and drinks. I am always very impressed with my stay at the Holiday Inn Express and Suites that I continue to book my travel accommodations with them without looking into others. Thanks for making my stay feel like I'm going home each time I'm with you. Keep up the good work!!!!!!
July 2, 2014
Rated 3.0 out of 5.0 by Fisher1515 Fergus
Bath tub was plugged, we asked at 9am after first shower on the friday and no one came to look at it till 1230am sat and our kids were already in bed. We had to shower in friends rooms and then they gave us a room on the first floor to shower in and it was a pain because we were on the third floor.
July 1, 2014
Rated 5.0 out of 5.0 by guelphtravel Fantastic value for business
Pleasantly surprised by the experience at the Holiday Inn Express in Guelph (on Silvercreek). Clean rooms, friendly staff, pool and hot tub! Tiny gym to get a work out in - nothing fancy, but treadmill to run on with working TV and air conditioning - then an indoor pool to jump into and a small hot tub. If you're on business, this is a fantastic little place to crash for the night
Staff were incredibly attentive, efficient, polite and friendly - I hope their management sees this.
The only downside was terrible breakfast. The quality of the food was just pretty miserable, coffee was tasteless and watery, the eggs seemed powdered, the turkey patties were extremely greasy and tasted bland, and the fruit didn't look very appetizing. Even the water from the machine had a strange taste! I don't know where they source the food from - but I would avoid it. Bring your own or go out!
However, breakfast aside, very pleased for such a convenient spot.
May 31, 2014