Rated 3.9 out of 5 by 111
Rated 5.0 out of 5.0 by Mersie Cherisse...you are so great!
I stayed here with my husband and 4 year old, who left his stuffed toy behind. When I called about it, Cherisse went out of her way to locate it and contact me right away. Although there was a slight misunderstanding when a friend drove there to pick it up, they made up for it by shipping it to me immediately and Patchy Patch was returned to us within 2 days! Thank you, Cherisse - you're wonderful!!
Also, the room was very clean and comfy, and the pools were great. My son always wants to stay in a hotel now!
September 3, 2014
Rated 4.0 out of 5.0 by DarleneNL Definitely will come back
The staff here are just so friendly and that makes a difference!! The room was spacious with two beds and a table and 3 comfy chairs! The pools are great... My kids loved it... Ask for the rooms that face the outdoor pool! And not the parking lot, we had the floor one so we could just open the patio door and enjoy the view, grassy area, etc... It was great cause you don't feel like you are stuck in a hotel room and confined! You can sit outside and the kids could run around and have fun, and you were able to keep an eye on them :). Include your buffet breakfast cause it's much cheaper than paying separately.. If we go that way again I'll def stay at This holiday inn :)
August 27, 2014
Rated 5.0 out of 5.0 by Raffy Hotel Relaxarion
The staff at front desk are excellent and the house cleaning are very friendly. Food excellent and all facilities clean.
August 25, 2014
Rated 4.0 out of 5.0 by Rob5222963 business
the stay was great for business, the pool looked great
August 25, 2014
Rated 5.0 out of 5.0 by KFish35 Great place to stay
My family stayed at this hotel and took advantage of the African Lion Safari package. My small kids absolutely loved the pool facility and the free breakfast that was included with our room was unbelievable. Normally you get a muffin or bagel but they offered a full breakfast......bacon, eggs, toast, home fries.....the whole 9 yards and our waitress was one of the nicest, friendliest people I've ever met. We were completely impressed. I will definitely stay at this hotel again!!
August 24, 2014
Rated 4.0 out of 5.0 by Rocksteady1 Good clean room
I stay here regularly on business at least 4-5 times a year. There were no surprises
August 22, 2014
Rated 3.0 out of 5.0 by Liz\ Average to less than average
The restaurant food and staff were excellent.
The service to the room was poor:
dirty cups were not removed nor clean ones replaced
Though we left empty Kleenex box on bathroom counter, it was not replenished and I had to chase down a new box from the cleaning trolley.
Dirty towels were replaced but, not the facecloths nor hand towels.
My granddaughter in Room 180 had an unfortunate experience encountering a large cockroach on her arm.
August 21, 2014
Rated 5.0 out of 5.0 by DH59 As Usual, A Wonderful Night
I've stayed here many times since moving away from my hometown, and the Holiday Inn staff has yet to disappoint. Despite the age of this hotel, regular maintenance and upgrades have ensured that the quality has actually improved over the years. I would recommend the Holiday Inn Cambridge.
August 20, 2014