Rated 4.4 out of 5 by 105
Rated 5.0 out of 5.0 by dan70donna Super Nice
This hotel was extremely clean and our room was super nice. Absolutely cannot find anything wrong with this hotel. Location was great. Breakfast was very good. If I go back to Gulf shores, I will definitely stay here again.
September 11, 2014
Rated 5.0 out of 5.0 by NeseB Great service, wonderful breakfast and comfortable bed
My son was married on the beach, and we used the meeting room for the reception. It was great. The staff at the front desk was very attentive and very helpful. We really enjoyed our stay.
September 11, 2014
Rated 4.0 out of 5.0 by KCK1234 Nice property, great location for family
About 1 mile from the beach, 1/2 block off the main drag. Across the street from the zoo entrance, near restaurants. Great for our family with small children (ages 2 and 6). Only two downsides - price was a bit high relative to other HIE properties I stay at - I attribute this to the location. Breakfast was fine, but with the hotel at 100% capacity, the staff couldn't keep up with keeping the service area clean/stocked, and tables were at a premium. That said, we'll definitely go back here next time we go to Gulf Shores, and everything else was great.
September 8, 2014
Rated 5.0 out of 5.0 by RCP355 Good place to relax.
Always use Holiday In n Express when possible. Started several years ago in Harrison Arkansas, joined the rewards priogram, it is very important to stay with locally owned facilities.
September 5, 2014
Rated 5.0 out of 5.0 by seldom travel Happy
Was very happy with our stay. The staff was very accommadating. The room was clean and bed very comfortable. Had a nice selection of food.
August 29, 2014
Rated 4.0 out of 5.0 by BigMike 1954 Recommend
I enjoyed my stay here. The pool was not indoors which was only a minor disappointment. The staff here spends more time cleaning than any place I have ever stayed. The place sparkles.
House keeping is non English speaking and will get an attitude if you aren't ready when they are. Our first night there we got in late and slept in. The house keeping staff beat on the door until we answered 9:00 AM and when we told they we weren't ready they popped off something. Shortly later we left the room for the day and told the housekeepers. They didn't understand us, were miffed because we upset their routine or something because they didn't service the room. We had to go to the front desk to get clean towels when we came back in. The rest of the staff was very nice.
August 22, 2014
Rated 5.0 out of 5.0 by deerkim82 Great overall experience.
The staff was friendly and helpful. The room was very clean and nice. The location was great, while not directly on the beach it was close to nice restaurants and just a short distance from the beach. I thought it was a bit over priced but all in all it was a great place to stay.
August 21, 2014
Rated 1.0 out of 5.0 by Woodstock Hiker1 No hot water
There was no hot water and breakfast was really bad.
August 19, 2014