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Rated 4.6 out of 5 by 296 reviewers.
Rated 5.0 out of 5.0 by Nice Stay The room was very clean with a large refrigerator and microwave. It was near many stores. My son loved the pool and the jacuzzi was quite nice. Breakfast was also very good. Only negative was the wifi did not work in our room. July 31, 2015
Rated 5.0 out of 5.0 by Overall Experience A death in the family and funeral occasioned my stay at Holiday Inn Express. Chris took my reservation information and a few days later called to confirm it. When I arrived in Hadley, Chris was at the front desk so I I happy to put a name with a face. He was most professional and friendly. The morning of my first night stay, I woke to find a sympathy card from the Holiday Inn Express Staff slipped under my door. (I learned from family members that they had also received a sympathy card.) Chris had obviously listened to my reason for making the reservation. My room (224) was neat and clean and the air was on. Family members were able to gather on the patio. The breakfast was varied, plentiful and delicious. I enjoyed a most comfortable stay. I would highly recommend Holiday Inn Express Amherst-Hadley to friends and family visiting the area. July 30, 2015
Rated 5.0 out of 5.0 by Very Comfortable Slept well, full length mirror, clean big and well-stocked bathroom. All around a very comfortable experience. Nothing fancy, but very pleasant, exactly what we wanted. July 30, 2015
Rated 5.0 out of 5.0 by Wonderful Experience The Holiday Inn was a wonderful experience! We were visiting UMASS. It was our first time in the area. The front staff was friendly, courteous and intentionally helpful. The room was very nice and the beds were so incredibly comfortable. We had a very long trip from Maryland and the beds did not disappoint our tired bodies. We woke up feeling refreshed and ready for the day! I would definitely stay again at the Holiday Inn Express Amherst! July 29, 2015
Rated 5.0 out of 5.0 by Convenient location with good amenities Busy schedule during our stay the breakfast was good and the pool was always clean July 29, 2015
Rated 5.0 out of 5.0 by Annual visit for Yidstock We have been coming here for the last four years and have thoroughly enjoyed our stay at the Holiday Inn Express July 27, 2015
Rated 4.0 out of 5.0 by Great location and comfortable room We were able to travel to many spots quite easily from this location. The rooms were very comfortable. We did have a problem with a clogged toilet upon arrival, but the staff remedied this very quickly and unobtrusively. July 27, 2015
Rated 4.0 out of 5.0 by Excellent service The first room I was given was on the first floor in the rear of the building. The room smelled like mold, even when I turned off the A/C. It smelled as if it was coming from the carpet in front of the window. I'm allergic to mold, so I needed something done about it. I told the two housekeepers I met in the hall. They immediately sprayed the carpet with a disinfectant and said they would report it to their supervisor. I thanked them for the prompt attention. Unfortunately, I could begin to smell the mold again when I returned to the room in a few hours. I decided to go to the Front Desk to ask if I could switch rooms. The desk attendant was very courteous and apologized for the inconvenience. He moved me to a room on the second floor that was an upgrade - a king-sized bed and kitchenette. The room smelled great, and I slept like a baby. I want to thank the staff for the excellent service and prompt attention to the issue. July 26, 2015
  • 2015-08-02T11:23:05.560-05:00
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