Rated 4.6 out of 5 by 407
Rated 3.0 out of 5.0 by Tom & Judy Bad Experieance
We traveled down from Maine and chose this hotel because it had an indoor pool. When we arrived, a note on the desk notified us that the pool was not available due to renovations. This was not mentioned when I made my reservation and was not addressed when I received my confirmation e-mail. If we knew this ahead of time, we would have booked another one of the many hotels in the area. We only had to be in town for one night but booked two nights so we could spend some time in the pool. Common curtesy would dictate telling a customer when you are unable to provide them with the amenities that you advertized.
April 14, 2016
Rated 5.0 out of 5.0 by kiley164 Great hotel for the price
Room was well kept and the staff was very friendly. Great breakfast options for on the go in the morning.
April 12, 2016
Rated 5.0 out of 5.0 by ESPNmom Clean hotel and friendly staff
This is my first choice of hotels when staying in the Amherst area. The cleanliness and quality of service is always top notch.
April 5, 2016
Rated 3.0 out of 5.0 by hetn99 OK hotel
OK hotel, it is Holiday Inn Express. Be aware that the AC in the room is not responsive. When we first got in the room, it was set for heating and it is really hot. It took a long time to wait before you can start to cool the room. Not a good night sleep at all.
April 4, 2016
Rated 4.0 out of 5.0 by AllieSM About what you would expect for the money
The hotel was fine neither outstanding nor awful. I would stay there again for the same rate.
April 4, 2016
Rated 5.0 out of 5.0 by ET1968 Excellent Service
The Holiday Inn was as expected, but I lost a valuable watch I didn't know was with me. I was contacted by the site staff and they coordinated its return. The breakfast options were numerous, but it would have been nice to have a few more creative healthy options, e.g. plain oatmeal.
April 3, 2016
Rated 5.0 out of 5.0 by littlebergie Professionally run and very quiet
Except for not being able to get the room col enough, very satisfying stay
March 30, 2016
Rated 4.0 out of 5.0 by Bill787777 Comfortable stay
Nice place to sleep and relax. Took me a few minutes to find fridge and microwave - under the TV (enclosed cabinet). Front desk staff courteous but need to become more aware of surrounding amenities (food) within walking distance.
March 29, 2016