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Rated 4.5 out of 5 by 208 reviewers.
Rated 3.0 out of 5.0 by great breakfast service, poor fron desk I have been at this hotel 3 times and I keep coming back. I visit my grandchildren and they often stay int he hotel with me and really enjoy the pool. I find their breakfast has a good variety and the dining room staff is very pleasant and helpful. October 15, 2014
Rated 5.0 out of 5.0 by Excellent! From the time I walked in the front door til the time I left I was made to feel special! Rode motorcycle to area for Fallen Firefighter Memorial Weekend 10/11/14. Raining on arrival. Checked in and Front Desk Rep suggested I leave bike under canopy because of the rain! A different brand hotel made me move it! Noticed I was rewards club member and offered me a treat bag. Stayed at this hotel years ago when new and a few times since. Still feels new. I always search first for Holiday Inn Express when travelling. October 15, 2014
Rated 5.0 out of 5.0 Headed South I was on my way south when I stayed at the Hagerstown location. It was was easy to get to and presented an excellent appearance. The staff was courteous and professional. The room was neat, clean and very nicely decorated. The beds, well, were outstanding! I would HIGHLY recommend this location to anyone traveling in this area. October 14, 2014
Rated 5.0 out of 5.0 by Wonderful Surprise We booked on-line the night before, while returning home. Having never been to Hagerstown, we relied solely on the site. Upon check-in, we were provided special IHG treats and were accommodated by being allowed to park our vehicle under the canopy. (unable to up convertible top up). The pool and spa are truly upscale and such a relaxing experience following a 9 hour day of driving. The room was spacious and king bed was wonderful. The breakfast buffet certainly provided a nice selection. The hotel is in close proximity to the mall and a short drive to the Outlet Mall. Wonderful area, staff and facility. October 10, 2014
Rated 4.0 out of 5.0 by Very relaxing After a long drive the Inn was the perfect finish to the day. The bed was comfortable, the Inn was quiet and the breakfast was great. October 9, 2014
Rated 5.0 out of 5.0 by One of the best I travel considerably staying at a variety of chain motels, this one is definitely of the highest quality & comfort I have stayed at including other HIE motels. Keep up the good work! October 7, 2014
Rated 5.0 out of 5.0 by While in Hagerstown........... I would recommend this HIE Property, friendly staff and good rooms. There is also an Outback Steakhouse and a Buffalo Wild Wings within a few steps of the hotel October 7, 2014
Rated 5.0 out of 5.0 Location and great service Love the location and service of the front desk staff. October 5, 2014
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