Rated 4.5 out of 5 by 475
Rated 1.0 out of 5.0 by Beaton Technical Exceptional Staff, Horrible Room
I have stayed at Holiday Inn Express many times and I have always had a great experience. This stay, however, couldn't have been worse. The main problem was the room itself. I upgraded to the king bed suite with whirlpool spa and the moment I walked into the room I knew it was older and not well cared for. The bathroom fan didn't work, fixtures on the spa were loose and hard to operate, the maintenance access door on the spa was open and laying beside it, the drain on the tub was unable to keep water in the tub rendering it useless and the worst part was the noise from plumbing that could be heard within the room. The noise was so loud and so frequent that my girlfriend and myself were unable to get a good night's sleep. I booked this room to celebrate an anniversary with my girlfriend and it turned into a nightmare.
April 25, 2016
Rated 4.0 out of 5.0 by 'cusetraveler Hagerstown stay was fine
My one-night stay at Hagerstown Holiday Inn was above average.
April 23, 2016
Rated 5.0 out of 5.0 by cully123 liked the location near expressway
when traveling we always look for Holiday Inns Express as we enjoy there indoor pools, complimentary breakfast and friendly staff
April 23, 2016
Rated 5.0 out of 5.0 by Bootcamper Most excellent stay
Not only did everything work, everything worked well. Kudos!
April 21, 2016
Rated 5.0 out of 5.0 by 66 irene Friendly service, great room no complaints
The staff go out of their way to make your stay a pleasant one. The breakfast offered has plenty of items and are re-stocked on an on-going basis. The rooms are a nice size and very clean and well equipped.
April 11, 2016
Rated 4.0 out of 5.0 by Kayeebee Pleasant stay
Overall, we experienced a pleasant stay. Our guest room was spacious and clean, and the bed was comfortable. The furniture and decor could be updated.
April 8, 2016
Rated 5.0 out of 5.0 by Katerina5 Terrific stay
The staff at this location will make every attempt to fulfill any special requests you may have within reason. To me that is a staff that cares about the company's reputation of fine service.
April 5, 2016
Rated 5.0 out of 5.0 by Travellingfolks Excellent choice hotel
We always stop in this location; staff and amenities are perfect for our stay. Excellent location to Route 81 north and south.
April 4, 2016