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Rated 4.5 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by Good location, clean and comfortable room. Stayed one night. Location is near restuarants and main roadways 70 and 81. Room was clean and comfortable. February 26, 2014
Rated 5.0 out of 5.0 by Easy stay. No problems. Great stay. I will definitely stay again if I'm in the area. February 24, 2014
Rated 5.0 out of 5.0 by Very nice Very nice hotel, very clean, nice pool area, friendly and easy check-in and out February 5, 2014
Rated 3.0 out of 5.0 by Nice room but needed improvements Room had nice amenities, very clean, & co-worker said fitness room was nice, but tv screen went out (black every 10 minutes) - no on site maintenace to fix & didn't want hastle of changing rooms. Poor circulation of heat in room. Bathroom floor was freezing in moring, took an hour to heat room. February 3, 2014
Rated 5.0 out of 5.0 by Location, location location! The location of the hotel is perfect! You can't ask for immediate proximity to shopping, entertainment, attractions and restaurants. This is my second and soon to be third visit to Hagerstown while staying at the Holiday Inn. My only problem with the hotel is its breakfast service. My rating is not directed at the lack of variety but for some reason after eating certain foods from the bar, I have experienced frequent trips to the bathroom after having my breakfast. I haven't raised any concerns to the staff but will in my next soon to be visit. The staff is very friendly and prompt to addressing my needs. Thanks! January 30, 2014
Rated 5.0 out of 5.0 by Service... reception person didn't bother to say hello or welcome - didn't get charged for dog although the dog was at the reception with us when we came in, and on the reservation. You might want to charge us the $25. No bill under the door for express check out in the morning - January 9, 2014
Rated 5.0 out of 5.0 by One of the friendliest hotels ever! We always enjoy our stay at this hotel. Rooms are comfortable, pool is clean and enjoyable, and the staff is ALWAYS friendly and helpful. We recommend this location to all friends and family. January 2, 2014
Rated 5.0 out of 5.0 by One of the best Holiday Inn Express Hotels we have ever stayed in! One of the best Holiday Inn Express Hotels we have ever stayed in! January 2, 2014
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