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Rated 4.6 out of 5 by 246 reviewers.
Rated 5.0 out of 5.0 by Nice rooms, close to everything. Nice king bed room. Clean and quiet. Located near many restaurants and the mall, right next to the interstate. December 24, 2014
Rated 5.0 out of 5.0 by Took care of all my needs I always stay at Holiday Inn Expresses. My main goal was to unwind after my flight from Chicago and the long drive from BWI airport. The cool thing was that there were two restaurants in walking distance. I took a soak in the hot tub, watched Jimmy Fallon and went to sleep. I was in town to meet with Bowman Logistics. We had a great meeting and they gave me a discounted rate. December 23, 2014
Rated 5.0 out of 5.0 by Great rooms and service I have stayed at this hotel several nights in the last year and have always found it to be exceptional. The hotel lobby is nicely arranged and the rooms are very comfortable for a good nights rest. Bathrooms are also very nice and the breakfast that awaits you the next morning is wonderful. I will always stay here when I am in the area. December 18, 2014
Rated 4.0 out of 5.0 by Holiday Inn, Hagerstown, MD Our overall stay was quite good. Our bill reflected a charge that was not valid, nor did it apply to us. After an hour or so , the front desk fixed the error. I have to complimsnt the breakfast staff; not only did they keep the food replenished, but went out of their way to accomodate requests in a very customer friendly manner. We would stay there again!! December 8, 2014
Rated 5.0 out of 5.0 by One night stand The front desk staff were alert and explained and answered all my questions reguarding where to walk my pet who is blind, where to eat, and directions on how to get there. Many hotel front dest people simply do not know where anything is. Not the case here. The price was right and the room was clean and quiet. For once I found this hotel to be very nice and I will stay here again when I am on my way up to the mountains next year. The only thing that was really average here was the bed, pillows, and breakfast food selection. However, for the price it was really a nice stay. December 7, 2014
Rated 5.0 out of 5.0 by Great bed and confortable room Very please with my stay allway stop there when passing through area December 5, 2014
Rated 5.0 out of 5.0 by Friendly Service and Comfortable Rooms It has been many years since my wife and I have stayed at a Holiday Inn Express. This was mostly due to the no pet policy that just about all of the Holiday Inn Express hotels had back then. Traveling with a dog, even a Sheltie who weighs less than 15 pounds, using Holiday Inns was a too much of a challenge. While making reservations for a cross country trip from the East Coast to the West Coast we were pleasantly surprised to find several Holiday In Express that were pet friendly. So we decided to try a few out. This Holiday Inn in Hagerstown was only a few hours drive on our first day of the trip but after a day of hosting a packing and moving crew, it was a welcome sight. It was comfortable, the rooms were clean, well lit and well appointed and the staff bent over backwards to show their friendliness. Even our dog liked it. We will definitely stay at more pet friendly Holiday Inns in the future. May their numbers increase. December 2, 2014
Rated 5.0 out of 5.0 by Best Pet Friendly Hotel in Western Maryland The Holiday Inn Express in Hagerstown is the best pet friendly hotel in Western Maryland. The rooms were exceptionally clean. The staff were friendly and helpful. The breakfast options are plentiful. This is a great hotel and well worth the price! December 2, 2014
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