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Rated 4.5 out of 5 by 311 reviewers.
Rated 5.0 out of 5.0 by Mint Condition Accomidation No complaints. (A little road noise from major highway.) April 16, 2015
Rated 3.0 out of 5.0 by Not as Dog Friendly as Last Year I had a room reserved for the first floor, and was told a specific room number. When I arrived, the staff assigned me a third floor room. I asked why, and they said that the policy regarding dogs had changed, and they had received the fax "today". They assigned me a room by the stairs at the end of the hallway. I told them that I did not want to climb stairs. The manager said, "You are welcome to use the elevator". But they did not assign me a room near the elevator, I had to ask for that myself, and then they switched the room. I was not happy about the third floor room since I had more than one dog to walk and spent the night going up and down the elevator to potty the dogs. I was also not happy that they refused to honor the originally-assigned room. They also blacked out one of the two nights that I stayed at this hotel, so I could not use my rewards points on Thursday night. Yes, this is a nice hotel, which is why I returned to the hotel this year. But I did not appreciate being treated as a second class citizen. If the hotel staff is worried about subsequent guests having allergies to animals, they should put the people who have allergies on the third floor. They don't have to go outside to potty in the middle of the night. It seems that when the economy is bad, people who travel with pets receive better treatment. Now that the economy has improved, people with pets are again relegated to the back of the bus. April 16, 2015
Rated 2.0 out of 5.0 by Room 133 I would strongly advise fixing the exterior door right outside this room to not slam so loud as this went on every few minutes throughout my stay with the exception of hours 11pm-4am. The wallpaper in this room is pealing off the walls and there was white hair and stink bugs on the floor. Could have been better! April 16, 2015
Rated 5.0 out of 5.0 by Excellent I was in town for business and the staff treated me very well. Highly recommend this property. April 15, 2015
Rated 5.0 out of 5.0 by Great value Staff very friendly and helpful. Location is good. Safe surroundings. Breakfast was great! April 15, 2015
Rated 5.0 out of 5.0 by Winery getaway :) Loved loved loved Holiday Inn at Hagerstown. Will be our future choice when traveling to Virginia. We always choose Holiday Inns and Suites... April 15, 2015
Rated 2.0 out of 5.0 by Noisy Night The motel and room were good except for the noise from the interstate which was right outside our window. We were not warned that this might happen and when I complained the next morning was told that we should request rooms in the "west end" of the motel. How were we supposed to know this? April 14, 2015
Rated 5.0 out of 5.0 by Good location Traveling home from vacation, we decided to stop earlier than usual and glad we did. We look for Holiday Inn Express and this one we would stop again. We are pulling a trailer and parking was easy. Room was spacious and there were restaurants within walking distance. April 13, 2015
  • 2015-04-19T10:31:03.475-05:00
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