Rated 4.6 out of 5 by 243
Rated 4.0 out of 5.0 by JohnDonna Holiday Inn, Hagerstown, MD
Our overall stay was quite good. Our bill reflected a charge that was not valid, nor did it apply to us. After an hour or so , the front desk fixed the error.
I have to complimsnt the breakfast staff; not only did they keep the food replenished, but went out of their way to accomodate requests in a very customer friendly manner. We would stay there again!!
December 8, 2014
Rated 5.0 out of 5.0 by Spooner One night stand
The front desk staff were alert and explained and answered all my questions reguarding where to walk my pet who is blind, where to eat, and directions on how to get there. Many hotel front dest people simply do not know where anything is. Not the case here. The price was right and the room was clean and quiet. For once I found this hotel to be very nice and I will stay here again when I am on my way up to the mountains next year. The only thing that was really average here was the bed, pillows, and breakfast food selection. However, for the price it was really a nice stay.
December 7, 2014
Rated 5.0 out of 5.0 by skunkmelon1 Great bed and confortable room
Very please with my stay allway stop there when passing through area
December 5, 2014
Rated 5.0 out of 5.0 by frankxe Friendly Service and Comfortable Rooms
It has been many years since my wife and I have stayed at a Holiday Inn Express. This was mostly due to the no pet policy that just about all of the Holiday Inn Express hotels had back then. Traveling with a dog, even a Sheltie who weighs less than 15 pounds, using Holiday Inns was a too much of a challenge. While making reservations for a cross country trip from the East Coast to the West Coast we were pleasantly surprised to find several Holiday In Express that were pet friendly. So we decided to try a few out. This Holiday Inn in Hagerstown was only a few hours drive on our first day of the trip but after a day of hosting a packing and moving crew, it was a welcome sight. It was comfortable, the rooms were clean, well lit and well appointed and the staff bent over backwards to show their friendliness. Even our dog liked it. We will definitely stay at more pet friendly Holiday Inns in the future. May their numbers increase.
December 2, 2014
Rated 5.0 out of 5.0 by Cowboyfan1013 Best Pet Friendly Hotel in Western Maryland
The Holiday Inn Express in Hagerstown is the best pet friendly hotel in Western Maryland. The rooms were exceptionally clean. The staff were friendly and helpful. The breakfast options are plentiful. This is a great hotel and well worth the price!
December 2, 2014
Rated 5.0 out of 5.0 by LarryA Consistent Top Quality
Overall, my experience at Hagerstown HIE was very good and consistent with most HIE. My only knock is the pillows are too firm.
December 1, 2014
Rated 5.0 out of 5.0 by JFKRunner Cozy Stay
Great stay on a cold MD weekend. Fireplace in the lobby was a perfect place to relax. Breakfast was good and never ran out of cinnamon rolls. Location was right near the mall and multiple restaurants. Staff friendly and warm. Definitely coming back if I'm in the area
November 30, 2014
Rated 5.0 out of 5.0 by Kash1234 Great Experience at Hagerstown
Great value for money. Very friendly staff. Restaurants near by - walking distance - across the road. Wonderful experience. Highly recommend owners Bowman and hospitality service provided
November 28, 2014