Rated 4.5 out of 5 by 368
Rated 4.0 out of 5.0 by Marnoca Good night's sleep on a long trip
We arrived HOURS later than we anticipated. Staff were helpful and offered a late checkout, which we were too tired to even think about requesting!
Good sleep. Nice stay.
August 30, 2015
Rated 5.0 out of 5.0 by SECdad Helpful front desk staff
Staff was friendly and provided good advice on dinner and shopping recommendations.
August 25, 2015
Rated 2.0 out of 5.0 by BCanepa Did not find this Hotel Staff to be serious
Did not find this location to be a suitable one as I encountered a serious problem, and the check in experience was not a very welcoming one (rude front desk agent). Even though I was not checked out yet on the day of departure (around 9am), the person that cleans the rooms on that particular floor (I had a DND sign on the door) walked in the room assigned to me without even knocking on the door.
August 21, 2015
Rated 5.0 out of 5.0 by TJZIERI Nice place to stay
This hotel is very clean, modern and in a great location.
The staff is always helpful. I stay there a few times a year and will continue to do so.
The only issue I have seen is the hot tub does not bubble much, it's more of a big tub than a hot tub.
I have mentioned it over the years to the staff but to no avail.
Other than that it's a great place to stay.
August 18, 2015
Rated 4.0 out of 5.0 by mom to 4 girls Clean Room Comfortable Bed Spacious
I have stayed several times. It has always been clean and comfortable. I would highly recommend.
August 13, 2015
Rated 5.0 out of 5.0 by ArbitratorMurphy Still a great place to stay!
We stay at the Holiday Inn Hagerstown several times a year. It is our "go to" hotel in the area because it is always clean, comfortable and a pleasant place to stay!
The front desk staff is friendly and the hotel itself is well maintained.
August 13, 2015
Rated 5.0 out of 5.0 by Tashina Great Hotel
Friendly staff, close to major highways and shopping. Hotel is clean and secure.
August 10, 2015
Rated 5.0 out of 5.0 by joanie baby Great room and friendly staff
We had the jacuzzi room. The room was spacious and the jacuzzi tub was very nice.
August 5, 2015