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Rated 4.5 out of 5 by 167 reviewers.
Rated 3.0 out of 5.0 by Stay was Very Good, but . . . Stay was Very Good. The Staff was Very Good. The extra firmness of the bed makes the stay very non-relaxing, uncomfortable, even more tiring than normal. The beds are just too firm. You cannot get comfortable for very long. We tossed and turned ALL night long. It got to the point a tried sleeping on the couch. Go back to the mattresses used back about five years ago. December 22, 2012
Rated 3.0 out of 5.0 by Noise! Room was close to elevator on 3d floor and right over heat/air equipment outside. No rest. The hotel was full so there was no option to change rooms. Housekeeping not quite up to par. The front desk manager did do the right thing when I mentioned the issues the next morning-for which I am appreciative. Another note to self: check the actual room location before completion of the reservation. Breakfast was great. Shower head wonderful. December 17, 2012
Rated 5.0 out of 5.0 by Clean hotel I stayed with 2 small kids. Our room was quiet and clean. The staff was very friendly. Teresa was very friendly and did a great job with the breakfast bar. My family was very impressed. I would recommend this hotel and I plan on staying there again. December 8, 2012
Rated 5.0 out of 5.0 by Another great visit to the Hagerstown Holiday Inn I've stayed here in the past for the JFK50 mile ultra, but this time I used priority points for my stay. Jason was generous enough to upgrade our room to a suite and Patrick made sure we were taken care of during our stay. As my rating indicates, this is an outstanding Holiday Inn. Thanks! November 26, 2012
Rated 5.0 out of 5.0 by Best Hotel Stay Ever! I often get very anxious about my hotel stays and try to avoid them-BUT this is perhaps the best hotel I have ever stayed in. This is the first time that I have not had to worry about ANYTHING. Staff are warm and welcoming, rooms are neat, clean and incredibly comfortable. Location is GREAT-across from a mall and plaza-food, gas and anything else at your fingertips. I loved this place so much I booked it on my trip back. This hotel is pet friendly and they are absolutely wonderful with animals. Highly highly recommend. I'm writing a letter to the corporation as well as this review because it is THAT good. Stay here. October 20, 2012
Rated 5.0 out of 5.0 by Great room and front desk service... Great place to stay on my visits North......... I have bookmarked the exit for further stays.... October 19, 2012
Rated 5.0 out of 5.0 by Excellent stay and truly pet friendly We stayed with our dog overnight. The room was quiet, clean and everything was in working order. The carpet and the bathroom were in good condition and clean. This is a pet friendly place with plenty of grass for walking your dogs. Many places that claim they are pet friendly are not very welcoming or the rooms are dirty and in poor condition. This was a pleasant surprise and recommend this locaiton to anyone with or without your pet. October 18, 2012
Rated 5.0 out of 5.0 by great stay from the registration to the breakfast, we had a wonderful experience and they take a pet...which was a big factor... October 15, 2012
Rated 5.0 out of 5.0 by Great My wife and I have stayed at this site many time and have never have been disappointed. We travel with 2 small dogs and the accomodations are just great. The breakfasts always have an excellent variety, the area is always clean, the staff have always been friendly and ready to help and say good morning and how was your stay. I have stayed at a number of HI across the US and this is one of the very best. October 5, 2012
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