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Rated 4.6 out of 5 by 147 reviewers.
Rated 5.0 out of 5.0 by Relaxing stay at HIE during family funeral The Hamburg Holiday inn express was excellent. Upon arrival I had internet reservations for Thursday, Friday and Sunday. Saturday was booked due to football game. The Lady at front desk said bring in your luggage and she booked us all for nights. We were in WNY for a funeral and move. The 4 nights booking resulted in a relaxing stay. General note the HI internet site is hard to use for members. The "not a computer" verification is no good for us dyslexic folks. I am calling Hamburg direct in the future. I forgot the garment bag, one phone call to HIE Hamburg and the bag is here in Easton. Thank you. Keep Smiling Letro September 26, 2014
Rated 5.0 out of 5.0 by Buffalo Bills Season Ticket Holder from Ottawa We come to this hotel for two nights for every Bills Home Game. And we LOVE staying here. The staff is wonderful, the rooms spotless. And it is very easy to get to Ralph Wilson Stadium from this location. September 26, 2014
Rated 5.0 out of 5.0 by Football Weekend Staff was great. Room was nice. Not too far from the Bill's stadium. September 25, 2014
Rated 5.0 out of 5.0 by Great service, nice rooms. Amenities were as decscribed My brother blocked rooms for his wedding, and I was happy to find that all of our rooms were on the same floor and very close to each other. The room was fine, but we spent relatively little time in it. I was travelling with my two children, ages 9 and 6, so we made use of the pool. I realize the pool rules are for liability purposes, but the rules require two adults be present when using the pool. Fortunately for us, other members of my family were also staying in the hotel, but not every family travels with more than one adult. Had my brothers not been with us, my kids would have unable to use the pool, despite my attentiveness. The hot breakfast was a nice feature, as was coffee available throughout the day. September 23, 2014
Rated 4.0 out of 5.0 by Great Breakfast Holiday Inn has one of the best breakfasts around. Great variety and very tasty! September 22, 2014
Rated 5.0 out of 5.0 by Very accomadating Perfect location to where I needed to be. The beds were very comfortable to sleep in and I felt safe there. Breakfast was very good and offered a wide variety of foods to eat. September 21, 2014
Rated 5.0 out of 5.0 by Trip to Niagara We were on our way to Niagara Falls Canada and this was the last stop before getting there. We arrived late afternoon and were assisted with finding a great place to eat just down the road and the next morning were given directions on the easiest way to get to our destination. The staff was more than helpful. The room was very spacious and clean, the grounds were well kept and the lobby was nice. Breakfast the next morning was as expected. We did not use the pool area.We would stay here again. September 20, 2014
Rated 1.0 out of 5.0 by No Brown Sugar for My Oatmeal I was disappointed and tossed my oatmeal -- why -- no brown sugar -- I asked, the kitchen aid said, "no brown sugar." I asked at the front desk - "no brown sugar" "why" "because we told to no longer serve it" So what's it all about????? September 19, 2014
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