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Rated 4.6 out of 5 by 194 reviewers.
Rated 5.0 out of 5.0 by I Stayed Impressed I stay in Holiday Inn Expresses whenever I travel and this property lived up to the brand. The rooms were clean and bright. The breakfast and breakfast room were incredible. If you are in this area, be sure to use this hotel. December 14, 2014
Rated 5.0 out of 5.0 by Wonderful King Room Excellent room with microwave and refrigerator. Corner room with two windows December 8, 2014
Rated 5.0 out of 5.0 by Great Room and wonderful breakfast Had a King bed with a refrigerator and microwave. Corner room with two windows. Breakfast was ready at 5:30 am. December 8, 2014
Rated 5.0 out of 5.0 by Pleased with the stay. Very nice rooms, great housekeeping staff, over all a very nice place to stay. December 8, 2014
Rated 5.0 out of 5.0 by Horrible Weather Great Hotel I was stranded at the hotel while working for the Weather Channel. Driving, under the snow circumstances, would have been stupid, dangerous, and illegal (driving ban). The hotel staff was there for 5 days, unable to go home. NEVER a complaint from them. Always a smile and "can I help you?" December 6, 2014
Rated 5.0 out of 5.0 by Nicole Rocks!!! This is my "go to" property when in the Hamburg, NY area. Best staff, cleanest rooms and quiet. Centrally located. The GM, Nicole, has NEVER failed to ensure that all of my expectations are exceeded. She is a keeper and should be looked at for assignments of increasing scope and responsibility. I will be back. December 5, 2014
Rated 4.0 out of 5.0 by nice stay The hotel was very nice both inside and out with a very large and quite room. I would recommend this hotel to anyone staying in the area. December 3, 2014
Rated 5.0 out of 5.0 by Extremely Friendly and Incredible Customer Service I and some of my co-workers were trapped at the hotel during the massive snow storm the week of November 17th in Hamburg, NY. The GM (Nicole) and her staff (Melissa & Bonnie) were absolutely FABULOUS!!!! We were trapped for 4 straight days sharing food and laughs the entire time. Although we all wanted to be home during this time, the staff made us feel as if we were a part of their family. I cannot emphasize enough how great it is to be treated in such a warm and welcoming way! Nicole and her team make staying at this hotel an absolute pleasure! They should all be rewarded for their outstanding efforts!!!!!!! December 3, 2014
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