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Rated 4.6 out of 5 by 164 reviewers.
Rated 1.0 out of 5.0 by NOISY and disappointing We have stayed at HI EXpress many times. This is the first one I was disappointed in. Yes, there was a Bills game that weekend and lots of people were wondering the halls, talking loudly and slamming doors at all hours. Guess the staff does not police that sort of thing even though we were almost next door to the staff area.The walls seemed unusually thin because we could hear conversations next door. But, what really got me was the vacuum cleaner running at 2AM for about 30 min. either in the hall or the room next to us. Won't stay at this location again. October 17, 2014
Rated 5.0 out of 5.0 by Nice place Nice place to get some rest. We had a quiet evening, no noise to keep us up. The room was nice, could use a couple of updates, but very comfortable.Staff was great, front desk and the breakfast room. October 17, 2014
Rated 5.0 out of 5.0 by Great Breakfast Enjoyed my stay at Holiday Inn Express® and Suites Hamburg. Very professional and service oriented. October 14, 2014
Rated 5.0 out of 5.0 by Great Stay Our stay here was great, the staff was friendly and accommodating. Room was clean and comfortable. I would stay here again if I am in the area again. October 11, 2014
Rated 4.0 out of 5.0 by Great hotel The room was very nice and bed comfortable. The only thing I would add is plugs for electrical devices in the lamps so they're easy to reach. The lighting in the bathroom could also be upgraded. October 11, 2014
Rated 4.0 out of 5.0 by A Good Night, W/ Good People A good group of people making a marginal property better than average. October 10, 2014
Rated 5.0 out of 5.0 by What a great place to stay I really enjoyed my time at the Holiday Inn Express in Hamburg NY. My wife and I were there to visit our grand kids. The staff at the hotel were awesome and made our stay to be all that we had hoped it would be. Our room was great. The food was good. I would highly recommend this hotel. October 9, 2014
Rated 5.0 out of 5.0 by Great Overnight in Hamburg On our way to Canada, we stayed overnight in the Holiday Inn Express in Hamburg. This is a fairly new hotel, and the condition of the hotel and rooms reflected that. The rooms were stylish and very comfortable. The pillows offered a choice of firm or soft. The air conditioning unit was efficient and quiet. The breakfast the next morning offered what one might expect in the way of choices, but the quality of the food was good. The price we paid was good for the area and the quality of the accommodations. Overall, we enjoyed our experience and found it to be a good value. We would definitely recommend this hotel to others, and we plan to stay here on future visits to the area. October 9, 2014
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