Rated 4.7 out of 5 by 348
Rated 4.0 out of 5.0 by hey dude good staff
good staff had business at auto plant made for convenient trip.
February 1, 2016
Rated 5.0 out of 5.0 by Bener Beautiful, brand new hotel
We stayed for a wedding and enjoyed time with all the friends and family. Great guest service and top level accommodations.
January 27, 2016
Rated 5.0 out of 5.0 by Linda4B Friendly efficient staff
Great stay for business. Easy check-in and check-out. Efficient, friendly staff.
Room was clean and comfortable.
January 25, 2016
Rated 5.0 out of 5.0 by Tracy1-16 You earned our respect
The manager on duty took care of each of our requests with a smile a positive attitude. It made our special reason for being at the Holiday Inn even more memorable.
January 22, 2016
Rated 5.0 out of 5.0 by abbycathy Great Service
During Lake Effect Weather we needed to stop in Hamburg unexpectedly. The front desk staff were extremely pleasant and helpful. We asked to be upgraded to a Jacuzzi room which was relaxing after our stressful drive. The Jacuzzi is in need of additional cleaning as the jets were not clean which resulted in some dirty water. This is not uncommon - would like to know how hotels clean these regularly.
January 22, 2016
Rated 5.0 out of 5.0 by cruzepr The most friendly place in all Buffalo!
I've 'lived' at this hotel for two whole months, and had stayed for business once in a while and the staff will always greet you with a smile and remember you everytime. They will make you feel right at home, with perfect location in Hamburg area, right next to the expressway exit, minutes from North/South Buffalo and everything else around, there's no reason to stay anywhere else!
January 19, 2016
Rated 5.0 out of 5.0 by plantwomen007 hamburg in whiteout
very comfortable place to stay, staff helped find a delivery service for food. will visit again when in area
January 15, 2016
Rated 5.0 out of 5.0 by frankchevy1 Holiday Inn Express and Suites Hamburg, NY
Very nice place to stay. Greeter at front desk needs to be better at greeting guests. Very matter of fact and non conversational. Did not welcome us as IHG members. Outside room was noisy as children were running up and down the hallway late at night. Hotel might want to consider a quiet floor for certain type of guests. Shower head did not operate as well as I'd like.
January 7, 2016