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Rated 4.7 out of 5 by 127 reviewers.
Rated 5.0 out of 5.0 by Very comfortable beds with great pillows!!! Everything in the room was very clean. The bathroom was a good size with room to move around and a great hot shower. The people at the front desk were very helpful when I wanted to stay an extra night. I'll stay there again! May 27, 2014
Rated 4.0 out of 5.0 by Good Hotel...I Didn't Pay the Bill Nicest hotel on this hotel block. I stayed for five nights in a row. Breakfast is good enough, especially if you like eggs and breads. Plenty of cereals and juice and cookies at night. I used the dry cleaning which was fine and not way overpriced (just a little). Front desk is responsive but limited. Workout area is worthless. The restaurant at the end of block is good, big portions and flavors (not affiliated to hotel). Nice new hotel but rooms let lots of noise travel. . Would recommend. May 19, 2014
Rated 5.0 out of 5.0 by Always a perfect stay. We have stayed at the Hamburg Holiday Inn Express multiple times, and every one has been a great experience-- comfortable, spacious, marvelous breakfast, very nice staff. This will always be our first choice when staying in the area. May 12, 2014
Rated 5.0 out of 5.0 by One of the best hotels in the Buffalo area!!! I stay at this hotel when I travel to the Buffalo area for business. The hotel is always clean and the staff is very friendly! They just updated the breakfast buffet and added some great new items! May 4, 2014
Rated 5.0 out of 5.0 by Quiet Place to Work This hotel is located just of the Highway but was a quiet place to get some work done. The hotel is located one exit east from a great Mall, various food choices, Regal Cinemas and other great activities. April 30, 2014
Rated 3.0 out of 5.0 by room 316 it was so noisy with our room almost on the interstate--------i cannot believe they would put rooms where it is so noisy-------no relaxation!!!!!!!!!! April 25, 2014
Rated 5.0 out of 5.0 by Fabulous staff Fabulous stay! Everyone was extremely friendly , outgoing and kind! Even the pizza delivery man from Edie's was fantastic! April 23, 2014
Rated 5.0 out of 5.0 by Great Hotel I love staying here! Nice, clean and newer hotel. Staff are all very friendly and helpful. Rooms are clean and spacious. My choice hotel whenever I'm in the Buffalo area! April 7, 2014
Rated 5.0 out of 5.0 by Nicely equipped! Definitely would recommend this hotel. My room was spacious, well equipped, and quiet. Staff was responsive and directed me to a good restaurant, even though I had a late arrival ~9 pm. Thanks again for a quality stay. March 24, 2014
Rated 5.0 out of 5.0 by Dependable Stopover Our family has stopped over on the Holiday Inn Express half a dozen times and it is usually a clean pleasant place to rest up and get a good start with a great breakfast. The staff is friendly without being weird-corporate friends. They are helpful without being intrusive. The treadmill in the workout room was broken, other than that the place still looks brand new. March 15, 2014
Rated 5.0 out of 5.0 by great service I stay at the Hamburg Holiday Inn every year during a trade show. I'm never disappointed. The entire staff has obviously been trained in the importance of good service and it shows. The manager should be complimented. March 14, 2014
Rated 5.0 out of 5.0 by perfect As Always, great value and comfort.The only place I'll stay in Buffalo. February 9, 2014
Rated 5.0 out of 5.0 by As always a 10 for yall Great hotel easy to get to and a very friendly staff. Property is clean and quiet. And a fabulous restaurant to eat at. The Waterstone Grill is a must. Sorrry for the plug but it is. February 8, 2014
Rated 5.0 out of 5.0 by Great Hotel We stay here frequently because we live out of state and our son attends Hilbert College. There are never any noise issues and parking is great. There are also many restaurants nearby. January 4, 2014
Rated 5.0 out of 5.0 by great service holiday inn express hamburg is my home away from home! I absolutely LUV LUV LUV the place.....all the staff are so sweet...Nicole, the manager is always so sweet and helpful...very HIGHLY recommend this hotel! January 2, 2014
Rated 5.0 out of 5.0 by Great Suite Unfortunately I was back in Buffalo for the passing of my two brothers 12 days apart. One was my twin. The staff couldn't have been kinder. We moved from Buffalo after 55 years in 1999 and everytime we come "home" we stay with you. December 17, 2013
Rated 3.0 out of 5.0 by Amazing hotel, but water tank damage led to cold showers My friends and I had a wonderful stay. The hotel is gorgeous, rooms are very clean and comfortable. My only issue was that there was a water tank breakdown in the morning, and we had to take cold showers. There was no discounted offer and we still had to pay in full. I would stay again, but please, offer something to customers when something like that happens. December 3, 2013
Rated 5.0 out of 5.0 by Clean and beautiful everything was perfect! From check in to check out. The room was beautiful. Absolutely no cigarette smell. I had spilled some water on the bathroom floor and wiped it with a towel and the towel did not have one spot of dirt on it after wiping the floor. Breakfast was great! Did not use the pool but it looked great! November 12, 2013
Rated 5.0 out of 5.0 by check in everything was excellent except for Chip who check us in he was rude and acted like we were inconvincing him if it wasn't for that are stay was great only thing you need to change is him November 11, 2013
Rated 1.0 out of 5.0 by No Microwaves used to have them Stayed here many times primarily because of a food location I can walk to and the microwave and fridge in the room. I travel every week and stay in a hotel from 2-4 nights a week. The microwave is important to me. I will not be staying here in the future. Not mad but that decision to remove the the microwaves from the room has lost you any future business. There are other options. November 5, 2013
Rated 4.0 out of 5.0 by Mostly all excellent The room certainly was large enough and clean,however, the kingsize bed was not very comfortable and high. Although we are senior citizens, we are pretty agile but almost needed a stool to climb comfortably or easily onto the bed. Good location for business purpose and close to the interstate. November 4, 2013
Rated 3.0 out of 5.0 by Nice but ... Overall good experience. Comfy bed, tasty breakfast, newer hotel. However, the staff member who greeted us upon arrival was rude and less than honest. We stay regularly at IHG properties and never have encountered an employee like that. October 31, 2013
Rated 5.0 out of 5.0 by Great Hotel Clean and modern rooms. Excellent breakfast, Competitive rates. Only issue was my room airconditioner didn't seem to work 100%, Needs a better fitness center with some weights for the men. October 28, 2013
Rated 4.0 out of 5.0 by Friendly, clean and attentive employees Each time I saw an employee they greeted me and made me feel welcomed. Breakfast has a good choice to accommodate anyone and always being constantly stocked by a very polite individual. Every turn the place was clean. Only complaint, the alarm clock ran fast and well (fast by over an hour each day), gave me more time to relax and eat and.....I certainly was never late ! Highly recommend staying here multiple days. Also, a very nice restaurant is a quick walk away for dinner or a beer while watching a ball game. October 23, 2013
Rated 4.0 out of 5.0 by Comfortable bed Room and bed was really good. The only thing I found wrong is the hotel is located in the back where you can't see it from the road. October 22, 2013
Rated 4.0 out of 5.0 by Clean & Comfortable Thanks for helping to make our first trip to Niagara Falls a very memorable weekend! October 16, 2013
Rated 5.0 out of 5.0 by Clean and comfortable Updated modern property. Great location right off the highway. It is a short drive to First Niagara Center and downtown Buffalo and half hour to Niagara Falls. My husband loved that it had complimentary breakfast and especially the pancake machine. October 14, 2013
Rated 5.0 out of 5.0 by Great Hotel!!! I stayed at another Holiday Inn Express that was nearby and it was a terrible experience, so I was apprehensive to stay here...but I am glad that I did!!! It was an absolutely beautiful facility, great staff and reasonably priced! October 7, 2013
Rated 5.0 out of 5.0 by A top-level Holiday Inn Express We are always pleased to stay at this facility because the rooms are very well appointed, the service is friendly, and the breakfast well presented. We pay a little more to stay here than we do at other Holiday Inn Express hotels, probably because of the urban location and the fact that we are traveling leisurely and not on business, and this hotel does not accept non-business state government employees for a lower rate. For that reason we will continue to look for another hotel in the area with an allowable reduced rate for state government employees traveling for leisure purposes. But we love this hotel-- it's just a little above our accustomed expenditure elsewhere. October 5, 2013
Rated 5.0 out of 5.0 by Nice Place We liked staying here. The staff were great, the pool helped us relax, and the beds were comfortable. October 2, 2013
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