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Rated 4.6 out of 5 by 99 reviewers.
Rated 5.0 out of 5.0 by excellent stay We stayed at the Holiday Inn Express in Hamburg for 2 nights and we enjoyed it very much. The room was very clean and the staff very friendly and accommodating. We would recommend this hotel to anyone staying in the area June 8, 2013
Rated 5.0 out of 5.0 by comfortable bed, large room, huge bathroom We enjoyed our stay here for one night and we were so happy with room, I wish we could have stayed longer. We were very tired when we arrived and did not want to leave room for dinner, so the girl at the front desk gave us the name of a pizza place that she said was the best and they delivered right to our room. And it was one of the best pizzas we ever had. It was not listed in the ref book in our room so I am glad we asked. We will definitely stay here again. May 24, 2013
Rated 5.0 out of 5.0 by Great service! We were very impressed with this hotel. The room was very clean and welcoming. The staff went above and beyond their duty to make sure that we enjoyed our stay! We would definitely stay at this hotel again. May 19, 2013
Rated 5.0 out of 5.0 by Great Hotel for our Group We used the Holiday Inn Express for the over 20 rooms we needed for our daughter's wedding. They were so accomodating for our family and friends. The rooms were very comfortable and clean. The front desk personnel were very friendly and interested in insuring we had a great stay. They took full control of gift bags we wanted handed out to our guests when they checked in so we didn't have to worry about this. The breakfast was very good, hot and a good variety. We were able to use the adjoining conference room so we could all be together. All of our out of town guests commented on how great the hotel was. May 6, 2013
Rated 4.0 out of 5.0 by Love this hotel We had our wedding party and family stay here it is very clean & staff is wonderful, some of it seems to be slowly falling apart but the staff are quick to fix a problem. Would def stay here again. On our third or fourth stay now May 3, 2013
Rated 5.0 out of 5.0 by Very Confortable and Quit Very relaxing after traveling all day. Love the Buffalo area and this hotel fits in. April 30, 2013
Rated 5.0 out of 5.0 by Great service, great hotel What a great hotel, not your usual Holiday Inn Express. Very upscale. Hotel staff go the extra mile to make sure you are happy. Thanks for a super stay. April 27, 2013
Rated 4.0 out of 5.0 by Major Harv Although the room was very comfortable, I would have preferred a sofa instead of the second bed which made the room very crowded. Other Holiday Inn Express hotels offer a discount to military & that would have been a nice "thank you" touch. The staff was very pleasant & seemed eager to please although I made no special requests. April 14, 2013
Rated 5.0 out of 5.0 by Great Value! We have stayed at the Hamburg Holiday Inn Express several times over the past three years. The rooms are clean and well appointed. We appreciate the in room fridge and the desk (with comfortable chair. The rooms are quiet, and spacious. The free breakfast is very good. And most importantly, the beds are very comfortable. I love the choice of pillows (2 soft, 2 firm) and the fluffy white comforter. I look forward to staying again soon. April 12, 2013
Rated 5.0 out of 5.0 by Beautiful Hotel I am a vendor at the Springtime in the Country and Christmas in the Country craft shows.After working with the public all day,it such a good feeling to know I will be staying at this comfortable home away from home.The room is beautifully appointed,spotlessly clean,the right temperature,and quiet.The breakfast is unbelievable good,with lots of variety.I love this hotel,and would recommend it to anyone needing lodging in the Buffalo area. April 12, 2013
Rated 5.0 out of 5.0 by Good place to stay We stayed at Hamburg exit 57 both on our way out west and on or way back to Vermont, everything was good about this Holiday Inn. April 11, 2013
Rated 5.0 out of 5.0 by Another 5 Star Stay! I travel for business in the Buffalo area regularly and choose this Hotel because of the great experience I had last time I stayed there. The Hotel met my high expectations based on my last visit and impressed me once again. Keep up the great work! April 3, 2013
Rated 5.0 out of 5.0 by Spacious room and bathroom The room was an excellent size (room to spread out) and yet did not feel like a football field. The bed and chairs were comfortable and nicely placed in the room(no falling over them in the dark) and there was a nice harmony to the decor- very relaxing. Bathroom was also good sized and beautifully decorated. Everything was extremely clean. Breakfast not only had a nice variety but the hot was hot and the cold cold (very appreciated). Staff were always watchful and made sure that all choices were kept full. Coffee was very good and always available. The bowls of apples and oranges were a very nice touch. The staff was extremely helpful and went out of their way to make us feel welcome and appreciated. We love Holiday Inn Express and will continue to stay with you. April 2, 2013
Rated 5.0 out of 5.0 by Great hotel I stay at this Hotel on a regular basis for business. I have never had an issue. The rooms are always clean, the breakfast area is clean and neat, the staff is always polite and helpful. Breakfast always has a variety of choices and someone is always there keeping everything full. This is just a pleasant place to stay. I would recommend it to anyone. April 1, 2013
Rated 4.0 out of 5.0 by I'd stay there again. Good place to stay for business travelers in the area. The facilities were adequate, the room was clean and the buffet style complementary breakfast is always a nice way to quickly start your day when your on a tight schedule. Location wise, there is one restaurant in the immediate area but other than that there's not much near by. However, one can drive 3 or 5 miles to find other well known restaurants and the McKinney Mall. Overall, we rated the hotel better than average for the same type hotels in the area. This hotel services and amenities were as good as it competitors, however, the lower room rates make it a better bargain. March 31, 2013
Rated 5.0 out of 5.0 by Love this place I have stayed at this property on many occasions and have begun to consider it my home away from home. You will be pleased! March 29, 2013
Rated 5.0 out of 5.0 by Programed in my GPS I travel all over the United States and ALWAYS stay with the Holiday Inn brand for one reason I have Hamberg location programed in my GPS because every time I stay with this property i always get the warmest treatment. The rooms are always perfect and the staff even remembers me when I come in. I really want to extend my thanks for that. The breakfast is always on time and never late as I have seen with some. Again thanks for a great stay and I will be back in about four to six months. OH and you have to eat at the Waterstone Grill it is the best in town, this coming from a coonass from louisiana. Seasoning is dead on everytime and the wine selection is large. March 19, 2013
Rated 5.0 out of 5.0 by Outstanding Property I was very impressed with this Holiday Inn. Very clean, up to date, and staffed with wonderful people. I appreciated the fact that at night along with fresh baked cookies they had warm soup available in the lobby. That was great for me because I drove 7 hours to get there and was hungry but didn't feel like going anywhere to get dinner and the hot soup was perfect and hit the spot! March 4, 2013
Rated 5.0 out of 5.0 by Best Place for Business Travelers I was recently at this location and it was snowing upon my arrival. Being a Floridian and tired from a long road trip from NY/NJ/Conn, I found the young lady working the night shift upbeat, helpful with restaurant reservations and maps. Nothing better than getting excellent counter service when you are tired and have little patience for anything less. The room is well kept, clean, the bed excellent. Breakfast is good and the staff was very attentive. I will definitely stay here again when I am in Buffalo. February 24, 2013
Rated 4.0 out of 5.0 by Holiday Inn Express - Hamburg, NY Great hotel. Always stay there when in the Niagara Frontier. Great people, great room. Only complaint ...I like my bacon very crisp. February 13, 2013
Rated 5.0 out of 5.0 by Massive room and overall great experience Stayed for one night passing through. Great size of room and bathroom. Staff were all very helpful and cheerful. Recommended hotel in area!! Thanks! January 27, 2013
Rated 5.0 out of 5.0 by Outstanding Service From the front desk, to the breakfast crew, including housekeeping - everyone was so friendly and helpful. It was great to see familiar faces at our check-in and throughout our stay. January 15, 2013
Rated 4.0 out of 5.0 by Exlempary Staff and Service The desk staff were pleaseant and efficient. I recommend this venue with great confidence. Good Job! January 5, 2013
Rated 5.0 out of 5.0 by Delightful in all areas Loved gift packs for priority members. Well appointed. Extremely user friendly. One of the nicest "hotels" we have stayed at in relation to staff support, cleanliness, and convenience. Loved the weekend pricing December 15, 2012
Rated 5.0 out of 5.0 Will come back Clean, free internet, parking and breakfast The only comment I have is regarding the bed size. We booked a Queen room with 2 queen beds, but I think the bed is actually a double bed size not queen size. December 1, 2012
Rated 5.0 out of 5.0 by exceedingly nice and helpful staff This is a brand new hotel and everything was sparkling clean. We were very impressed by Crystalyn at the front desk who went above and beyond to be pleasant and helpful. November 30, 2012
Rated 5.0 out of 5.0 by Thanks for all the hard work!! The hotel staff was extremely professional, friendly, and helpful which makes for a great start, followed by clean comfortable room. Having a great stay like this one makes being away from and doing business that much easier. November 21, 2012
Rated 5.0 out of 5.0 by Always a great stay I stay at this hotel for business 3 times a year for multiple days at a time. Front desk staff is always pleasant and helpful, breakfast area is terrific, maintained and replenished wonderfully and always has great selection. Rooms are very clean, well maintained and comfortable. I always look forward to coming back! November 14, 2012
Rated 1.0 out of 5.0 by Terrible staff, overpriced, drunk clients, dirty rooms, too close to Interstate Do not stay here. Most expensive and most poorly run Holiday Inn Express & Suites I have ever stayed at. The staff was indifferent and ill informed - barely even said hello when I arrived even though I am a gold member of the chain. The room was not clean and there was a smell of cigarettes in the hall. Noise from the Interstate 90 very loud. The hotel was full of drunk people who were staying for a Buffalo Bills game (memo: know the Bills schedule to avoid on those dates). The food was not hot. I will never stay here again. Suggest the Holiday Inn Express & Suites in Victory, NY - much better run! (Beware of the Erie PA Holiday Inn, its not too great either, though a much better price point than Hamburg)> October 29, 2012
Rated 4.0 out of 5.0 by Beds were very comfortable Beds were very comfortable, flat screen TV, bathroom was large and amenities were clean. Would recommend this to any traveler. October 25, 2012
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