Rated 4.5 out of 5 by 85
Rated 5.0 out of 5.0 by Rockystone great service and extremely friendly staff
It is our first time staying at Staybridge Suite and will definitely stay this chain wherever available.
The front desk staff made extra effort in providing us with hot water from the pantry at non-dining hours.
July 3, 2014
Rated 5.0 out of 5.0 by balloons bridal party
The 2 bedroom suites were perect for us ot get ready in . There were many girls who needed hair and makeup done the 2 bathrooms and outlets were perfect!
June 29, 2014
Rated 4.0 out of 5.0 by mom3kids great amenities and comfortable stay
Was in town for a softball tournament. Hotel was conveniently located to the field. Not in the nicest area but convenient to field and not too far from mall. Room was beautiful and was basically like a brand new apartment. Breakfast was great. Only complaint was about rude older woman at front desk who was mean to my daughter when she asked for a cord to hook up the hotel supplied DVD player. It was not connected to the TV so we couldn't use it. Never did get to watch the movie but other than that, stay was great.
June 25, 2014
Rated 5.0 out of 5.0 by Adrienney Perfect place to stay with four foreign exchange students.
Great place for my husband and I to stay with four teenaged foreign exchange students, while visiting Niagara Falls. We loved our room separated from their room by the living room, and both rooms having a complete bath.
June 11, 2014
Rated 5.0 out of 5.0 by happy road tripper Best stop over ever!
when we have taken a long road trip and wanted to stop for the night, we have had excellent accommodations without reservations being made ahead of time. We even stayed on the nights that free dinners were being offered. How convenient is that?
June 9, 2014
Rated 5.0 out of 5.0 by Gloteach Great Hotel
I was very impressed with the quality of the StayBridge Suites. The room was clean, well organized, and very comfortable.
Great breakfast. I would without a doubt stay there again!
June 3, 2014
Rated 4.0 out of 5.0 by Frequent Traveler 101 Great Stay Except For Housekeeping
Enjoyed the fact the hotel was fairly new The front desk staff were very friendly and accommodating. My only issue would be housekeeping. Although the hotel is a "spot clean" hotel. Housekeeping rarely spot cleaned. I spent days with trash not removed, bed hardly made and towels hardly ever replaced. For a person traveling on business, your day should not begin or end with having to spend time at the front desk addressing one overlooked detail. Overall the hotel was very nice for the value. I just wish housekeeping would have effectively done what was expected of them.
June 1, 2014
Rated 3.0 out of 5.0 by jozefa Room cleaning
Make sure you do speak up if you do not like how the room in cleaned and be sure to tip the staff.
May 24, 2014
Rated 5.0 out of 5.0 by Pam @ Excellant Staff
My first stay at a Staybridge Suites deffinatly not my last thanks to the employees
May 10, 2014
Rated 5.0 out of 5.0 by PegSue Clean, comfortable rooms, friendly and helpful staff
My room was clean and comfortable. Furnishings showed no signs of wear and the kitchen and bathroom were well-stocked. It was as comfortable as spending a week from home can be and I will stay at this location the next time I am in town.
May 1, 2014
Rated 5.0 out of 5.0 by jersey07 Excellent room accomodations and service
I had the opportunity to stay at the Staybridge Suites (West Seneca-Buffalo) during one of the worst winters in many many years. The accommodations were great, and the staff exceptional. Though I was there on business, I did have an opportunity on many occasions to see the staff interact with families and I was impressed. The staff was attentive to the kids (no matter how difficult- as children can often be when thrown off their schedule). The accommodations were great for business travelers as well as family vacations.
I would highly recommend this StayBridge for business or leisure.
April 22, 2014
Rated 5.0 out of 5.0 by WindWarrior67 Great home away from home
I had to leave my travel trailer behind due to the cold weather but staying at Staybridge made the stay much better than expected and made our accommodations as comfortable as possible. The staff was very attentive to our needs and even went a little out of the way to lend the extra comfort we could not have since we didn't have our travel trailer with us.
April 20, 2014
Rated 5.0 out of 5.0 by greg520 Six Month Stay
Excellent service and accommodations, especially for extended periods of time. A most comfortable and friendly atmosphere.
April 15, 2014
Rated 5.0 out of 5.0 by MJHine7 Super clean room and extremely attentive service
I was impressed at how clean and spacious the hotel and room was during my stay. The staff was very friendly and proactive with sharing information on the breakfast buffet and accommodations.
April 15, 2014
Rated 1.0 out of 5.0 by Hezmacory Clean rooms
This was my 3rd stay here. The 1st two times were great and that's why I returned. This past time I was not pleased and I probably won't return. Your employees that are also residents are not friendly people. While at the pool, I was given dirty looks by two different employees. I was sitting at a table near the shower, when your off duty employee told me I better move or get wet. Very rude!!!!
April 12, 2014
Rated 5.0 out of 5.0 by peteaway Suite time
Staff were very accommodating to my needs. Having a suite and breakfast included is exactly what I look for with the travel I do. Rooms
April 6, 2014
Rated 5.0 out of 5.0 by ~KKKK First Rate Staff
While checking in I happened to mention I was in town to do a presentation, well a plate of very yummy chocolate chip cookies and a handwritten good luck note found its way up to my room a little later. That is an attentive and caring staff!!
April 4, 2014
Rated 1.0 out of 5.0 by fats1958 ROOM SMELLED
room smelled of body oder smaller than expected and room cleaning did not happen even when we asked for it to be cleaned it was done poorly very dark
March 26, 2014
Rated 5.0 out of 5.0 by JodiON Great stay
This hotel was just what we needed. Great place to stay.
March 24, 2014
Rated 5.0 out of 5.0 by Roof Guy Dave Excellent business lodging experience
The hotel is clean and convenient, great ammenities. Close to restaurants, grocery stores (for extended stays) and easy on/off the highway. Dinner and breakfast were provided and both were great. Nothing overly fancy but tasty and hot. Really enjoyed relaxing in the hot tub after six hours of driving. Great staff, friendly and accomodating. Very warm environment. It's clear that the staff cares.
March 21, 2014
Rated 5.0 out of 5.0 by Olajoy Home away from Home
As a single mum, my choice of getting a hotel that caters for my relaxation need and my children having a nice break has not always been a pleasant one. But on all counts staying at this hotel during our last March break -2014 vacation more than exceeded our needs.
The friendly staff complements all that you want in a hotel - "they all smile" and for sure they are not putting up a show. The rooms (beddings) including bathrooms (towels) are clean, comfortable and quiet. The choice of TV channels for the family was "so cool" (my daughters quote).
Two things I'm sure of God permitting is this - We are coming back and we will spread the news to family and friends travelling in from Canada to Buffalo.
I sure have no reservations with recommending this hotel.
March 20, 2014
Rated 5.0 out of 5.0 by redryder Cost / Value / well worth it.
Great place to stay for family or while passing through. Nice amenities and clean facilities. Pool was clean and well maintained even in the dead of winter.
Good breakfast, clean suite with kitchenette. I would stay here again.
March 19, 2014
Rated 5.0 out of 5.0 by Jumpinbob Free dinner and beer. what more can you ask for?
Been here 3 times now and have had great service and a fun time every time. Cant wait to go back.
March 18, 2014
Rated 5.0 out of 5.0 by Travel_Guy_2014 Nice Hotel
Would return on the next visit. The room was very comfortable and plenty of spac.
March 17, 2014
Rated 5.0 out of 5.0 by FairReviwer Excellent Service and Great Ammenities
Excellent service provided by staff- the cook actually circulated the breakfast area to speak with guests and check to ensure that they were okay.. Break fast was great with a wide variety of freshly prepared, delicious hot and cold items. The bed was very comfortable, the suite was clean, and spacious. We appreciated the fully equipped kitchen, utensils, dish soap etc. Also, the hotel provides a great outdoor patio space, and a separate TV room for guests to enjoy.
March 11, 2014
Rated 5.0 out of 5.0 by sam jacob Comfortable bed and great service.
WE loved it, however the pool was a deal breaker as it was not in use due to maintenance, we were upset, as were the kids.
March 3, 2014
Rated 5.0 out of 5.0 by Mike LR Pleasant surprise
This was my first Staybridge stay, and I found it very pleasant. The facility was clean and up to date. The location was convenient for what I needed to accomplish in the area.
The evening social meal was unexpected, and had I not made previous plans I certainly would have partaken. The breakfast was a step above most other similar properties.
I will utilize this location again when in the area.
March 2, 2014
Rated 3.0 out of 5.0 by Ohio Bound 2 2nd Visit Disappointing
We loved our first one-night visit, place for kids to rest half way through our trip. We chose because light dinner meal and Breakfast are included, kids love the two room suite.
Please note that our stay was one-night, not extended stay. The hotel is PERFECT for extended stays. I feel a little bad writing this review since we only stayed one night, but this time, our visit was disappointing.
First of all, NY State Thruway view room, way too much traffic noise (trucks) kept wife and one child up very late.
The food offering at the Social Evening Reception was uneatable, potato skins were dry with old melted cheese that had solidified, canned chili, canned cheese sauce - YUK! "Greek Salad" no Feta, no olives, ranch dressing, sliced tomatoes #obviously from a hamburger garnish tray# Just terrible - not even close to a Greek salad. Ended up ordering out for dinner which added cost to the trip.
Breakfast - I watched an unaccompanied child sneeze into his hand and they rifle through the bagels with the same hand. - yum! The fruit in the fruit salad was hard and tasteless, powered scrambled eggs, some kind of sausage, but not appropriate for breakfast. Soggy French toast sticks #steamed to a limpness that resembled overcooked pasta#. Yogurt, OJ and fresh made Waffles saved the day - the make-yourself Waffles are WONDERFUL!
One of two elevators was closed for new tile installation, which was scheduled at the same time new roles of carpet were delivered and installed on 3rd floor. Line at single working elevator - guests and carpet installers with 12' wide carpet rolls.
On the plus side, the kids enjoyed the pool, great cookies at the front desk, very friendly and helpful staff, good coffee. Rooms clean and comfortable #except for traffic noise#. We will be back, so I would recommend this property based on our first visit, which was wonderful. Our first visit was during the summer, outdoor grilled hamburgers for evening reception were great - kids really enjoyed.
Since we only stayed one night, I can not comment on daily housekeeping, but our room was clean upon arrival.
Kudos to the staff, from the front desk to the housekeeping and maintenance staff, everyone is friendly and respectful - made us feel very welcome.
March 1, 2014
Rated 5.0 out of 5.0 by Scorpions_parent great for teams
our volleyball team stayed here for one night.
Variety of rooms to meet all needs - athletes staying with other families could have privacy and still be in the same unit with 1-and 2-bedroom options as well as studios.
Excellent breakfast and the availability of fountain drinks and snacks at any time was wonderful.
Fridge, dishwasher & cooking ability in every room is great bonus.
First-come, first served media room only seats 9 people, but does so very luxuriously for watching a movie.
Staff are VERY friendly and helpful.
Very close to the Buffalo Niagara Court Centre
February 26, 2014
Rated 4.0 out of 5.0 by Joe-Vet2014 Adequate
I travel a lot for my company, but this is the first Staybridge that I have stayed in. This was a personal trip with close friend to an event for our daughters. We were very pleased with the suite and the hotel in general. The only issues we had were minor, such as, no place to get ice upon arrival (staff did give us some but with a little attitude), and the pool was heavily used and didn't appear to be taken care of properly. (my wife sells pools and spas and wouldn't let our kids in the pool)
February 22, 2014