Rated 4.0 out of 5 by 49
Rated 4.0 out of 5.0 by CjNY Good Regular Hotel With Need For Minor Improvements
Overall was a good stay and if they improved basic hotel things like bathroom supplies, pillows and general recognition of regular guests it would have been a very good stay.
Location - Close to 2 underground stops and thus 2-3 stops from main central station and downtown. Also walkable distance to downtown, lake area and most major sites. Grocery stores close by and a few restaurants and middle eastern regional stores.
Breakfast - Complimentary mini buffet which is more than satisfying with full range of cold cuts, cereals, toast, yoghurt, pastries, coffee/tea, juices, fruit and hard boiled eggs
Staff - The staff were generally very friendly and helpful throughout the stay
Shower - Great system with heat control and water pressure means you never want to get out and easy soap access
Bathroom in General - No provision of separate shampoo, conditioner, lotions which is not ideal given how dry it is in the hotel and in general in Hamburg. Shower soap is supposed to double up as shampoo but is not good for your hair. The toilet is also cramped and we are below average size people so wouldn't be great for larger people
Bed & Pillows - Very thin and soft and would be very bad on most people's necks and they don't have other options but if you put at least 2 together it works fine. The bed is also a regular double rather than a queen or king
WiFi - We are gold members so get free wifi but we had to remind them and they didn't immediately realize that. It is per device to they give you a code to use for each phone, tablet or computer you have. It worked fine but is a con just because we had to prompt them.
December 3, 2013
Rated 1.0 out of 5.0 by Ama34 Staff and room was more a 1-2 Star
Room was musty, i got. 2 Single beds instead of a Double.
The breaksfast was ok for express, World Not recommend for the Price .
Location was Fine however Closest Train Station is wartenau and Not Lübecker Str as recommended by the staff.
Attention to Detail in cleaning is lacking the bed Base had leftover dust
November 26, 2013
Rated 4.0 out of 5.0 by Hi72 Convenient location and clean room.
The hotel is close to U-stations; Wartenau, Luebecker Strasse,
S-station; Landwehr and there is a supermarket next to the hotel.
One can easily access any place in Hamburg and buy foods. The hotel is very clean and staffs are friendly. We enjoyed our stay very much.
November 26, 2013
Rated 3.0 out of 5.0 by Mephisto1223 Could be better
Overall it was OK.
Room was a little bit loud (traffic noises).
I had to pay for the Internet, and wash´t even possible to check my e-mails --> very slow connection (really slow)
November 25, 2013
Rated 5.0 out of 5.0 by chris2000 Very clean hotel in Hamburg
I had a good stay at HIEX Hamburg City Center. The rooms and the hotel itself are very well maintained and very clean. Good value for the money spent. I would recommend this hotel.
November 21, 2013
Rated 4.0 out of 5.0 by mjmmjm Good choice
A 20 min walk into town , but cluse to ubahn , and sbahn if you like to travel to airport.
Clean rooms , no nonsens ... good price quality, rate includes breakfast , plenty of choice.
Oke , a bit far from centre , but good value for money for a few day visit to Hamburg.
November 15, 2013
Rated 4.0 out of 5.0 by 2Steve63 Clean & Effecient
Well located close to the metro so easy to get around. For a Holiday inn Express the bar was good with big TVs. IDeal to watch Champions League Football :-)
When travelling to Germany I always look forward to the breakfast and I was a bit disapointed with the limited choices.
November 1, 2013
Rated 4.0 out of 5.0 by Oiklaituri Great service and room cleanliness
Location is very good S- and U-banh stations are very near. Rooma cleaners are really pro and people of reseption also. May be little more to breakfast...hmm...hot meatballs and beacon.
October 31, 2013