Rated 4.1 out of 5 by 145
Rated 4.0 out of 5.0 by Wanderer007 Not Bad...
A pleasant stay but the doors of the rooms are really noisy and can be disturbing. Good location for stopping and moving on.... No frills, no fuss, no problems.
August 17, 2013
Rated 1.0 out of 5.0 by Danner118 Keith Street, Hamilton
Booked a room to study in as had an exam the next day. Had a family in the room next to mine with the baby crying and the mother swearing at them all night. Was a horrible experience and spoke to reception who told me they were fully booked so not their problem...
August 14, 2013
Rated 5.0 out of 5.0 by exitlead Great location, excellent value
Stayed only one night, but enough to see that this is really good value and a very pleasant experience. We had travelled over two hundred miles for a nephew's engagement and this was the perfect relaxing stopover - we shall definitely use the hotel again on our next visit - hopefully for the wedding!!
August 2, 2013
Rated 5.0 out of 5.0 by Hams Exceptional staf
Staff here are very helpful, nothing is too much trouble!
July 26, 2013
Rated 5.0 out of 5.0 by DrScott A Day at the Races!
Hotel was perfect for us, staff all friendly and helpful!
Although the family room we had was clean and comfortable, the sofa bed looked a bit shabby and the bed sash had a stain on it!
Overall the Hotel was clean and tidy, good breakfast and relaxed atmosphere!
July 9, 2013
Rated 4.0 out of 5.0 by yvonne28 great reception staff
Had to be moved room as half the slats missing from sofa bed, this was done with no problems.
Reception staff were first class, polite and very helpful.
Would stay here again
July 6, 2013
Rated 5.0 out of 5.0 by Tillyann Staff are very friendly and welcoming
I couldn't fault this hotel. we stayed for one night and found the rooms very clean, comfortable and roomy. the bathroom was very clean, just how I like! we couldn't hear any traffic noise, the windows did a good job in keeping out the noise in the street. Breakfast was fine. The staff are lovely, made us feel very welcome. Thankyou. we will definitely stay again when visiting family.
June 28, 2013
Rated 2.0 out of 5.0 by Twertonboy Car parking was a nightmare. No restaurant
Was visiting Isle of Skye so used Hamilton as a stop over.
Hotel does not have its own parking. Had to find a space in a nearby car park used by shoppers and other visitors to the town centre.
Parking is free to hotel users, but it took 15 minutes to find a space, which is the last thing I wanted after a long drive.
Check in was smooth but was told no restaurant facility. Receptionist was very helpful and directed me to restaurants in the town centre.
Usual Holiday Inn room but very noisy - lots of traffic. Closing window eradicated most of the noise but made the room very hot
All in all not the best Holiday Inn I've stayed in, but the staff were extremely friendly and retry helpful
June 24, 2013
Rated 4.0 out of 5.0 by Chris549 Good location.
Stayed here for one night on Wednesday 12th June 2013 as a family as we were attending Glasgow University open day the following day. There were various places to eat within walking distance and an Asda store which was open 24/7. Very convenient location. Manager was very helpful supplying park and ride information for Glasgow City Centre as it was our first visit .
Would definately stay here again.
June 20, 2013
Rated 3.0 out of 5.0 by Kingdom Traffic Noise
Because of Traffic noise, had to close window, then became to hot to sleep.
June 17, 2013
Rated 5.0 out of 5.0 by Glmcb Graduation stay
Excellent service from all staff who went out of their to make us welcome. Breakfast first class.
June 7, 2013
Rated 5.0 out of 5.0 by SpikeKent Freedom
This is one of the very few hotel brands the still offer smoking rooms, this is a major benefit. this allows me to get on with my reports whilst still having the freedom to enjoy a cigarette in my very comfortable room. I have also found all the staff to be wonderfully helpful, friendly and accomodating, they also have the 'can do' attitude that is, sadly, quite rare these days.
I highly recommend this hotel, this has been my 3rd stay and the hotel and all it's people continue to deliver the excellent service I have become used to.
May 27, 2013
Rated 4.0 out of 5.0 by Flip135 Very comfortable bed & fluffy White towels
Close to Motorway and very impressed with the rooms. Beds were very comfortable but could have done with blanket as it was a wee bit cold in the room. Bathroom beautiful & clean with lovely WHITE fluffy towels. Staff very friendly & helpful.Would recommend to friends.
May 13, 2013
Rated 1.0 out of 5.0 by Bobmanc Beware wet bathrooms
Stayed here May 2013, only room left had a disabled accessible bathroom. The bathroom was supposedly a wet room, it stank ! The floor was filthy, the tile grout lines were filthy, the grab rails were rusting and had never been cleaned and when you started looking closely, nothing had been cleaned in the nooks and crannies for a very very long time. (Hotel if you read this try looking at the shower hose under the shower valve, never been cleaned since installed!!!) Not the standard of a holiday inn express can only expect the rest of the hotel is better, although wouldn't try again.
May 8, 2013
Rated 1.0 out of 5.0 by Mark17 Disappointing!!!!
I would often use this hotel for the convenience of its location and the ability to meet up with other collegues travelling in from across the UK for a meeting in the local area. I am a priority club member and value the loyalty of a brand I have come to know and trust, However, I have taken the decesion to stay well clear of this hotel....The reason being, excessive noise levels from the traffic, the hotel is sat on top of a retail park including a supermarket (24hrs) the constant churn of traffic from the busy by-pass and rounabout next to the hotel heading for the M74. Furthermore I recommend anyone to avoid Thursday nights due to the nightclub situated 200 metres down the room, the decibels thumping from the club could be heard in my room until 3am....I could feel a slight vibaration around the room (not sure if this applies to Fri/Sat/Sun).
April 27, 2013
Rated 4.0 out of 5.0 by Sue1871 good food, efficient service
A good meal in the restaurant in the evening and the receptionist and bar staff are very prompt and helpful. The bed is not the comfiest I have slept in but it's ok. Rooms are clean and airy, relatively quiet location even though its near a busy road it's not that noticeable.
April 22, 2013
Rated 3.0 out of 5.0 by DJP72 Review
Overall the hotel was clean and finished to a reasonable standard. Staff were friendly and efficient and all dealings were hassle free. Bathroom was to a high standard although the bed had seen better days as it dipped in the middle when sleeping on it and became contoured much like a spoon - very uncomfortable! Benefits from central location although some traffic noise from ringroad which runs two sides of building. Not air conditioned and no freeview TV. Overall reasonable value for money.
April 18, 2013
Rated 5.0 out of 5.0 by RJC64 Friendly Hotel.
A comfortable, clean and conveniently located hotel. I stay in a variety of hotels around the world on a regular basis and this is one of the friendliest. There was a small gesture which I was impressed with. As we weren't in the room very much, we decided we didn't need House Keeping to come in during the day, but on our return, fresh towels had been left in a bag hanging on the door.
April 17, 2013
Rated 5.0 out of 5.0 by rabbie66 good &friendly staff
exellent and comfortable hotel,staff were most helpful and obliging. will certainly stay again.
April 14, 2013
Rated 5.0 out of 5.0 by Les1960 Regular Guest
I always stay at this hotel when in the area. It is clean well located and the staff are very friendly and helpful.
The is another HIE nearby at Strathclyde Park, but this is the better one of the two for the above reasons and also because it is within walking distance of the Bombay Cottage Indian restaurant on Lower Auchingramont Rd., which is just around the corner behind Asda. This is an outstanding Indian restaurant if that is what takes your fancy.
Many of my colleagues use this hotel for all of the above reasons and I would recommend it.
April 13, 2013
Rated 4.0 out of 5.0 by bvs4x4 good location
perfect location for our family wedding room cold full breakfast choice would be good
April 12, 2013
Rated 2.0 out of 5.0 by Bozzip A
Breakfast was very poor and room wasn't comfortable .... Only it was new hotel .... I was happy with staff, thanks,
April 8, 2013
Rated 4.0 out of 5.0 by hampden51 amenities
On arriving on the 26th i asked at the reception about whether the Scotland game was on at the hotel,and was told that the "England" game was going to be on.I found this unbelievable that this game was going to be on in a Scottish hotel,as i live in England i can assure you this would not have happened in an english hotel.I appreciate that we were all guests but for the Enland game to have priority while the Scotland game was on was an insult to our national team.
April 3, 2013
Rated 5.0 out of 5.0 by SpikeKent Freedom to choose
Great hotel and superb staff! This is also one of the very few hotels that still offer smoking rooms.
April 3, 2013
Rated 5.0 out of 5.0 by Rob1027 Helpful Staff
We chose this hotel for its location close to the motorway. Finding a car park was confusing initially because the hotel shares with the local shopping complex. It took a while and several turns around the block before I was able to figure this out. Check-in was smooth and efficient with a very helpful and courteous staff, Now that I am familiar with the parking arrangements I would stay at this hotel again.
March 28, 2013
Rated 5.0 out of 5.0 by lins night stay
first time visit to the hotel, its in a perfect location as right next to all shops, pubs and nightclub. we stayed there with our teenage daughter and her friend, the sofa bed wasnt all that comfy, and asked for extra pillow to try and make it a bit more comfy, which arived quickly after requesting this.yous should definately try and get a bigger family room, as we plan to visit down there again soon, and would probably have to book two rooms as we have 4kids to accomadate, and a sofa bed would def not be big enough. over all the place was clean and a very comfortable stay. the staff were brilliant always smiling and ready to accomadate. had a good laugh with them. breakfast was good for both cold and hot food, altho my bf and daughter complained of no bacon. many thanks for a lovely stay
March 22, 2013
Rated 5.0 out of 5.0 by jth50 Great Nights Sleep
We enjoyed our night's stay in Hamilton. The Hotel was easy to find and just off the M74 a couple of minutes.
The staff at reception were spot on and couldn't do enough to help.
The room was very clean and spacious as was the bathroom and toilet.
Breakfast was just right even though it was not a full scottish breakfast. There was plenty to eat and a good choice of food both hot and cold.
We would most certainly recommend this hotel to anyone who wants a good nights sleep and a breakfast to boot without breaking the bank.
March 4, 2013
Rated 5.0 out of 5.0 by Lilibet1953 Comfortable room
From check in to check out the staff were friendly and very helpful, the room was clean and comfortable with a well thought out bathroom eg the door that when opened to a 45 degree angle isolates the loo from the rest of the room, like that a lot, we did not plan to have breakfast but changed our minds when we saw what was on offer, all fresh and replenished promptly, big thank you to the staff.
March 4, 2013
Rated 1.0 out of 5.0 by Suttie Nightclub next door & dirty bathroom
I use Holiday inn express alot, and by far this hotel in Hamilton has to be the worst!
From what I can see on the website, there is no mention of a nightclub being next door and if you are unlucky enough to stay there between Thursday to Sunday, you are assured to be kept awake by the constant thump of the bass coming from the nightclub if you are adjacement to it.
My room was kindly moved in to a disabled room where there was alot of mould, it was disgusting and it stank!
February 22, 2013
Rated 5.0 out of 5.0 by Hoops53 General
My overall experience at this hotel was excellent. The service is friendly without being sycophantic and value is second to none. I still find it hard to believe the hotel is over 5 years old it is immaculate and shows no signs of tiredness. Outstanding
February 19, 2013