Rated 4.0 out of 5 by 60
Rated 5.0 out of 5.0 by Buggin relaxing
Great staff, they go above and beyond to make you feel at home . Breakfast is great.
April 25, 2013
Rated 4.0 out of 5.0 by NotTheDude Awkward to enter, but a good hotel in okay location
Overall a good experience. Some thoughts:
breakfast was good, room was clean, location is not glamorous, but short drive to pretty much everything you need.
Hotel is "hidden" behind some industrial buildings. You need to go through a strip mall parking lot to get to the hotel parking lot. There is a sign that indicates the entrance, but it is small and unobtrusive and I didn't see it until the third time I returned to the hotel.
value would be greatly increased with an in-room fridge. Yes, I knew that going in, but worth re-iterating, especially if you have kids
There is a Walmart and (soon to open) Buffalo Wild Wings across the street, and if you turn right at the intersection and go under the bridge you will find yourself near a number of restaurants and a middle-of-the-road mall.
Will be going again, but it's not a place to "stay and relax" - more of a place to sleep when you are going to be elsewhere the rest of the day.
April 15, 2013
Rated 5.0 out of 5.0 by basketballcoach Comfortable beds/very quiet
The hotel was fully booked the weekend we stayed and we couldn't hear the people in the rooms beside us (even though when we were in the hall we could hear them loud and clear). Staff is very pleasant.
April 12, 2013
Rated 5.0 out of 5.0 by Meri Great Hotel - will stay here again
I stayed at this hotel as a stop off en route to my final destination while traveling and it was everything that I could have hoped for it to be. The rooms were clean and comfortable and the staff was friendly-it was a good way to end a long day on the road. If I were to have any complaint at all, it would be that it's a little difficult to figure out how to get into the hotel from the road, and that can't be held against the hotel. I will definitely be staying here again.
April 10, 2013
Rated 4.0 out of 5.0 by rogle well kept
Older building but well kept, room clean and comfortable.good value
April 10, 2013
Rated 4.0 out of 5.0 by night Comfortable bed and terrific service with a smile.
An efficient and clean hotel, with a friendly staff. I would book a room there again.
March 26, 2013
Rated 1.0 out of 5.0 Nice hotel but noisy party goers poorly handled
We stayed the Saturday night of St Patricks day weekend. All was fine til 1:00am when several partiers returned noisily and kept it up going from room to room and gathering in the hallway. We talked to them about an hour later with no effect. We called down to the front desk and got no answer. I tried again 10 minutes later and still got no answer. I know better than to try to reason with a large group of drunks so we tried to sleep with earplugs but it helped very little. We were awoken at 6am with a fight out in the hallway outside our door. I had to go out to break it up. My wife called down to the front desk and was assured someone was on the way up. We neither saw nor heard anyone. we were given an appology on our way out the door at checkout. there was a lack of concern or control through the entire night. Nice place.......poor management. Needs work or security. You need to know
March 18, 2013
Rated 5.0 out of 5.0 by fun2travel Great Service comfotable beds
We stayed at this location in January 2013, nice rooms informed they are in process of updating, staff was very pleasant and helpful from management to housekeeping, recognition as a Platium Priority Club Member when booking in.Will stay at this location the next time were in town
January 31, 2013
Rated 5.0 out of 5.0 Great Staff and Cookies
I stay at this hotel about twice a month. I really like the staff and the way they go out of their way to make me comfortable. The rooms are always clean and the breakfast and cookies are great.
January 22, 2013
Rated 5.0 out of 5.0 by Buggin Great hotel
This hotel is a very clean and comfortable property.
The staff are most friendly and go out of there way to make your stay feel as if you were right at home.
January 16, 2013
Rated 4.0 out of 5.0 by dogggggg very good hotel great location
same as above. it was very good time. we would stay here again
January 6, 2013
Rated 3.0 out of 5.0 by Goaliemom Would try another property on the QEW
Our room, especially needed updating. Walls were very thin and I could hear various TV's on our hall late into the night. The drive into the hotel entrance is also very confusing, particularly with some snow cover. The standard mini-fridge and microwave would have enhanced our stay.
January 3, 2013
Rated 5.0 out of 5.0 by d518 Great Stay
The service and staff were very friendly and helpful, the bed are very comfortable and the room was very clean.
January 3, 2013
Rated 3.0 out of 5.0 by MrCandMrs very comfortable beds. Staff was very cordial considering it was Xmas eve
The only thing we did not like was the view from our room. We overlooked an 18 wheeler parking lot. Fortunately we only were in the room to sleep so did not spend a lot of time looking out the window.
January 2, 2013
Rated 5.0 out of 5.0 by TravellerOne Comfortable and Convenient
Nice hotel and close to everything in Hamilton as well as direct access to local highways.
December 20, 2012
Rated 5.0 out of 5.0 by frankie560 great service
i like the breakfast staff and value for my stay. the room was nice and clean but could use more lighting in room.
December 18, 2012
Rated 5.0 out of 5.0 by TVR2 Nice Property, overall great stay.
I usually stay elsewhere in the Hamilton area when I come to Canada, but decided to stay here on this business trip. It was a very good experience, compared to my past stays nearby. The property is well kept, with comfy beds, clean rooms and surrounding areas. Breakfast was standard choices, even being gluten free, I did not go away hungry. The only issue could be finding the entrance. But if you remember it is across from the new Walmart, it is easier to find. I reserved for 2 nights, but had to leave early and it was no problem to check out a day early. I'll certainly remember this customer service in choosing my next stay.
December 10, 2012
Rated 1.0 out of 5.0 by Joanne40 Poor Service and Lack of Trust
I stay in hotels quite frequently and would never recommend this hotel. Right after I vacated the hotel, I left an expensive outfit behind the bathroom door, and was advised by housekeeping that it was not found. I'm 150% sure I left it there 1 hour prior. I called again and asked to speak with a Manager, was put through to Housekeeping Manager whom is yet to return my call. I question the bondability and lack of trust of staff and customer service
November 23, 2012
Rated 1.0 out of 5.0 by ARST Rennovations, Rennovations, Rennovations
The room codition and furniture comes from the last century.
The smell of old is everywhere.
November 7, 2012
Rated 4.0 out of 5.0 by Mary65 Very nice room and excelent service
It was a pleasant week end staying at this property.
I am looking for the next opportunity.
October 26, 2012
Rated 5.0 out of 5.0 by Steve14 Great Stay
I would recommend this hotel. All the staff I met over my week long stay were extremely friendly and helpful. The rooms were nice, bed was comfy and internet speed was fast.
October 19, 2012
Rated 5.0 out of 5.0 by kazoo23 Hamilton Holiday Inn
Great service and the manager helped me with a business rate that saved me money. You can't get any better than that.
October 6, 2012