Rated 4.0 out of 5.0 by didaw dee
very good customer service,breakfast choices were good and the room was very comfortable(had a king size bed),very close to all dining and shopping areas
May 13, 2013
Rated 2.0 out of 5.0 by MsEllie Noisy
The AC/Heating unit was noisy where I had to sleep with it turned off. Also, a noise kept coming from the bathroom all day sounding like the toilet had just been flushed. If you are tired and really need a good night's sleep, I would no stay at thisvHilton Express.
May 13, 2013
Rated 2.0 out of 5.0 by Ladybugsmomma Poorly supplied, but staff was redeeming
The rooms were poorly supplied, and very small, the beds even smaller. We had to be moved due to plumbing problems that should have been noticed upon proper cleaning of the bathroom. Then the refrigerator didnt work. Then, the card keys for the room kept malfunctioning, so we had to repeatedly go to the front desk for replacements. he breakfast was very good, and the front desk staff were all very pleasant and helpful; they were, in fact, the redeeming quality for the hotel. The price was rather high for the accomodations. Our family will find alternate accomodations on our next visit to Hampton.
May 10, 2013
Rated 5.0 out of 5.0 by Patsy41 Comfortable bed and Great Staff
The rooms were really nice and the staff could not have been more helpful. Breakfast was great with plenty of hot and cold choices.We received excellent service and the room was very comfortable and met all our needs.
May 2, 2013
Rated 5.0 out of 5.0 by PJ21 Staff
Your Management team and all personnel at this hotel was superb. We brought our basketball team and they did all they could do to make our stay the best it could be. The manager was energetic and always willing to help. We could not have had a better experience.
April 19, 2013
Rated 5.0 out of 5.0 by Dedra12 Hampton University
Clean comfortable great location Highly recommend!
April 8, 2013
Rated 4.0 out of 5.0 by mayhem85 Moved
I recommend this place to family who are moving. Staff here went out of their way to accommodate my family by meeting our need. Even if the building was needing a few change. The room we stayed felt homey which didn't feel to hotel. The entrance and exit was a little tricky. Location is convenient for the surrounding area.
March 30, 2013
Rated 5.0 out of 5.0 by EDDN Staff Makes the Place
EXCELLENT STAFF, NICE TO EVERYONE COURTIOUS EVEN TO EACH OTHER
March 27, 2013