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Rated 4.6 out of 5 by 194 reviewers.
Rated 5.0 out of 5.0 Friendly and great customer service I was very impressed (as a former hotel worker) how great the customer service was at this hotel. Some of the highlights are: 1) The General Manager was in the breakfast area every morning greeting guests and assisting with the service of breakfast 2) The front desk people, Seneda and Darryl, were informative and helpful. 3) Our housekeeper, remembered who were were the next day and greeted us at breakfast like we were old friends (love it!!!) 4) Lori, the Director of Sales, was a great listener and very helpful in addresses our issue. 5) The strength and helpfulness of the maintenance men was greatly appreciated!!!! I also love the location - the hotel is right off the freeway. It is located by any restaurant you could think of and there is a movie theater and Wal-Mart close to the hotel. My husband and I would visit this hotel again! October 27, 2014
Rated 5.0 out of 5.0 by A welcome stay after a long day We stayed here after a delayed arrival at PHF, due to airline problems. I booked it at the last minute, but the staff treated me like family. The Holiday Inn is like an old friend that I can always trust to provide me with a good bed and hot breakfast. October 25, 2014
Rated 4.0 out of 5.0 by very good breakfasts' Even though the elevator was not working, the staff accommodated us by putting us on the 2nd floor with a room close to the stairs. It was not a problem, especially for my husband, who is 80. The staff was great, especially Donna. We became friends instantly. We will be back. October 24, 2014
Rated 5.0 out of 5.0 by Great Stay Beautiful and comfortable rooms. Will stay here again. October 23, 2014
Rated 5.0 out of 5.0 by Mr.Hicks Great staff and great hotel!!! Will return again each year October 19, 2014
Rated 5.0 out of 5.0 by Great Service Being a southerner I am use to a certain level of courtesy and hospitality and this hotel exceeded my expectations. The phone call a couple hours after check in to make sure everything was going well to every employee greeting me when they saw me to the obvious attention to making sure all customers feel welcomed all made me feel relaxed and able to enjoy my weekend. I will definitely stay here again the next time I am in the area. October 16, 2014
Rated 5.0 out of 5.0 by Great Stay This hotel is Very nice, clean and updated. The breakfast was delicious. I'm very glad I chose this place and hope we have another baseball tourn. there again so I can stay here again!!!!! highly recommend!!. October 16, 2014
Rated 4.0 out of 5.0 by Very Nice Hotel Nice hotel, friendly staff, would stay there again... October 16, 2014
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