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Rated 4.6 out of 5 by 214 reviewers.
Rated 4.0 out of 5.0 Good with one exception Our room had some bugs, namely one very large cockroach! Where there is one, there are more. We were moved into another room, but that room had a hole in the wall behind a picture. October 7, 2014
Rated 5.0 out of 5.0 Friendly and convenient This hotel is conveniently located in the heart of Hampton, close to the coliseum central business district. It is beautifully designed and extremely comfortable. The staff is by far the most friendly I have ever contacted. They always maintained eye contact, smiled, and wished me a good day. The breakfast buffet was delectable and was fully stocked and cleaned frequently. October 3, 2014
Rated 5.0 out of 5.0 by Great Stay My husband and I really enjoyed our stay. The prices were very reasonable especially for the type of services we received . It is lose to anything you would like to do, eat. Drink, shop. movies night life you name it's there. October 1, 2014
Rated 5.0 out of 5.0 by Great Overall Extended Stay We really impressed with how well we were treated by the entire staff September 29, 2014
Rated 5.0 out of 5.0 by Wonderful staff and great service.I I will always have the fondest memories of my daughter's wedding because of your staff's kindness during my stay....It is great to have a delicious breakfast to start your day. The staff and the service is excellent. We are so thankful.. September 24, 2014
Rated 5.0 out of 5.0 by clean room good bed employees very freindly We arrived early and our room was ready, desk employee was very friendly and helpful, as were all employees we came in contact with. Rooms were nice very clean with good bed and nice furniture. Breakfast was good and had a good selection of food, the host was very friendly. The only thing we didn't like about the hotel and it's not that bad but someone should run sweeper in halls and in elevator they didn't seem clean. I would recommend this hotel . September 19, 2014
Rated 3.0 out of 5.0 by good overall stay breakfast was ok, but everything else was fine, pool and gym were ok as well September 19, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Great room with a very comfortable bed. Nice shower and great breakfast. September 17, 2014
Rated 5.0 out of 5.0 by Second time here, will stay again I visited Hampton to visit family and it's a nice place. Very close to Target & restaurants, staff was very courteous. My kids especially love the pancake a button and 2 hot pancakes in 1 minute. September 17, 2014
Rated 5.0 out of 5.0 by Nice Hotel for the price! The room was really nice and comforable. The only low scores i would have is for the work out area and one breakfast item. The treadmill was old and there was only one TV with no way to control volume. The other item I had as an issue was the turkey sausage in the morning, but this is just a personal preference. I would prefer normal breakfast sausage. September 15, 2014
Rated 4.0 out of 5.0 by Quick business stay An older but maintained property on the main strip of dining options near Langley AFB. Staff extremely friendly. Breakfast needs a little work since pancake machines make latex chewy flapjacks, eggbeater rollovers have been reheated until the cheddar is overdone, and the muffins were a little dense. Pool is on the small size but warm and never crowded. Rooms are clean and beds were very comfortable. Easy access coming off the interstate but a little tricky coming the other way. Definitely a preferred stop for air crew, train operators, and military. September 15, 2014
Rated 1.0 out of 5.0 by Worst HI Express property I am a platinum member and this is by far the worst HI Express property I have ever stayed in. It should be pulled from the brand and not allowed to continue. September 15, 2014
Rated 5.0 out of 5.0 by Great Staff I was most impressed by the welcoming friendly helpful staff. They all smiled! September 12, 2014
Rated 5.0 out of 5.0 by meets expectation nothing bad to say about my stay. clean hotel/rooms. friendly staff September 11, 2014
Rated 5.0 out of 5.0 by I enjoyed it I already booked my next stay! The hotel is in the middle of everything. You can walk to many restraunts and the coliseum. Even though we had a short stay - we had a great experience! September 10, 2014
Rated 5.0 out of 5.0 by What a great hotel! I spent one night to attend a USTA tennis tournament in Newport News. Access to the hotel was easy (one turn off of I-64), it is clean, lots of breakfast options, hotel staff very professional and helpful. It was perfect. I checked in early and my room was not ready, so they asked if I needed the 2 double beds reserved. I said no, and they upgraded me to a King. One suggestion - ask if your room has an adjoining room door. That door was not sound proof, so I could hear more from the next room than I would have preferred. But that was a minor issue. Overall it was the right price and a great stay. September 10, 2014
Rated 4.0 out of 5.0 by Bathroom Could not possibly take a warm much less hot shower. No A/C in the bathroom, no exhaust fan. Mirror fogged up 100 %. Once you shut the bathroom door, it was essentially worthless, taking a shower. September 9, 2014
Rated 3.0 out of 5.0 by Stay to move Our stay here was temporary, as we were waiting for our new house to be ready for move-in. The hotel was nice looking from the outside. The breakfast was the same every morning. The rooms were dirty and the bath had mold/mildew in every corner you looked. The floor of the bathroom was dirty and asking for more towels for each member to bathe with was like pulling teeth. The first night, we called 4 times, before we received the towels. There is not a place for guests to do laundry. We were not greeted as rewards members. September 9, 2014
Rated 5.0 out of 5.0 by Great services Hotel works are very nice. Room was clean and comfortable. Breakfast was sufficient and good. September 8, 2014
Rated 5.0 out of 5.0 by Comfortable and Great Service This location was great! There is so much to do just across the street. September 5, 2014
Rated 5.0 out of 5.0 位置极佳,服务周到 处在williamsburg和virginia beach之间,是一个很好的休闲驿站,酒店干净,服务态度也很好,非常推荐,价格也不贵,早饭和网络都可以 September 4, 2014
Rated 5.0 out of 5.0 by Excellence!!! I am also in a business of "Customer Satisfaction" and to say the least, the staff is wonderful and was extremely diligent in going "Above and Beyond" to make sure things were great . Please Thank the staff again for their hospitality after our 6 hour drive and be sure to know, we will not consider staying anywhere else when we are in the area while our son attends Hampton University for the next four years. Please be sure to pass along our compliments and "Thank you" once again for GREAT service. September 4, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service I always choose Holiday Inn Express when im traveling for a few days. This is the perfect place to relax and the service is great! September 4, 2014
Rated 5.0 out of 5.0 by Always at home The staff was as always accommodating and friendly. They ensured my stay was excellent as always. September 3, 2014
Rated 5.0 out of 5.0 by Nice Hotel! Very pleased. Excellent service, breakfast buffet and location. September 3, 2014
Rated 5.0 out of 5.0 by Hampton Va All and all was a good trip need to work on the elevator, really slow. September 1, 2014
Rated 5.0 out of 5.0 Great Stay The hotel was just what we needed for a one night stay. The breakfast in the morning was great definitely what I need to with two picky eaters. They had something for everyone. September 1, 2014
Rated 5.0 out of 5.0 by Great Service The staff was very welcoming, food was great and the room was clean and comfortable. Will come back soon August 29, 2014
Rated 5.0 out of 5.0 by Great Location and great service Great Location, Personable Staff, Housekeeper was very accommodated, very clean and I enjoyed the washer and dryer is a great feature and very convenient. I didn't have to come home with dirty clothes. Computer access was also a great convenient with the option to print your files out which this was very helpful since I was enrolling my daughter into college. This hotel is in a class by itself and upholds the Holiday Inn standards. Don't pass this hotel up because it will enhance your experience in Virginia. August 28, 2014
Rated 5.0 out of 5.0 by A getaway weekend We went to Hampton just for a relaxing weekend. We got just that at the Holiday Inn Express. The room was clean and maintained. The mattress and the pillows were to die for! The best night sleep I have had in a long time. We inquired about purchasing the pillows but, found that they were not for sale! When we travel, we always stay at a Holiday Inn Express. I am in the Maryland area and will be hosting an event at the Holiday Inn in October. The remodels in all of the facilities prove to be a great addition to their already consumer friendly brands. August 28, 2014
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