Rated 4.5 out of 5 by 75
Rated 1.0 out of 5.0 by newcity47 Roach Motel fair service
This facility fell short of our expectations in several areas: No hot
water during the night and early mornings. The breakfast choices and quality were poor. The overall stay and price were not compatable. There were roaches present in the bathroom .I would not recommend this hotel.
July 4, 2013
Rated 4.0 out of 5.0 by tld56 Great staff!!
All staff were very friendly and accommodating. The room itself was a bit small - not much room to move around.
July 3, 2013
Rated 4.0 out of 5.0 by TiredofTraveling Great Stay
I was in town for a business trip and the hotel was able to accomodate all of my needs. It is located right off of the interstate and easy to find, close to shopping and restaurants, pool and fitness center and most important free wi-fi. I didn't rate the breakfast since I never had time to eat but whenever I went through the lobby it was alway full of guests so I am assuming the food was good.
July 2, 2013
Rated 5.0 out of 5.0 by Ericha03 Enjoyable Stay!
My recent stay at this hotel was excellent. The staff was accessible, courteous and responsive. The facility as well as the rooms were clean and inviting. My only complaint was that there were a few pieces of equipment in the fitness center that was not functional.
June 18, 2013
Rated 4.0 out of 5.0 by sportsmom2013 Bed
The beds where nice and comfortable. The lobby was clean and the staff friendly. I plan to return, thanks for the great night stay.
June 10, 2013
Rated 5.0 out of 5.0 by WinchesterJosh Great Service
I'm a GM of a hotel in a different area and was in town for the weekend for a basketball tournament. The service the front desk staff and housekeepers provided was very good! Front desk made sure flowers I had delivered were in the room before we checked in. They provided extra towels as we requested since we didn't have housekeeping clean one of the days we were there. They also allowed us to have a late check out so we could enjoy the beach in the morning and come back to shower before the long drive home. Rooms were clean and everything in the room worked. Only thing that wasn't great the entire stay was the breakfast and I don't feel its this specific hotels fault. I feel it is the brands fault. We didn't care for the options or the quality, both of which I'm sure were brand standards and not the hotels choice. We plan on staying here again in July for another tournament in the area!
June 8, 2013
Rated 5.0 out of 5.0 by Bowlers2013 Excellent Service
I booked several rooms for an event and had to make several changes prior to arriving. Every time I called it seems Charles was almost always the person I or individuals in my group spoke to. He was able to help us with everything from individuals paying separately to cancellations to changing names on accounts. He, as well as the other staff members, are a credit to this facility and the company. Would stay here again if in the area.
June 7, 2013
Rated 5.0 out of 5.0 by SoloMom Great hotel
This was a very nice hotel. The room was modern, well-maintained and very clean.
June 5, 2013
Rated 5.0 out of 5.0 by CM87 Great hotel, Great Staff
We were in town for a bowling tournament and had a total of 4 rooms. Check in & Check out were a breeze :) The room was very clean and comfortable and well stocked. We played a game downstairs in the lobby that evening and a very sweet girl came to check on us and we invited her to play (wish the manager would have let her ;) ). The GM (I believe) is a very kind woman with an incredible heart. The ONLY complaints I have is that I have an egg allergy and whereas I dont expect places to have a lot of choices for me, the staff had thrown away most boxes so I couldn't even check the lables. Again, I could have come prepared so by no means do I feel as if it was their fault. The other thing was the pool was a bit small and the room it was in was HOT! All in all, it was a wonderful stay!
May 24, 2013
Rated 5.0 out of 5.0 by Ladie2 Staff was great and the service
My family and I were in Hampton for a funeral and the front end person Sharon was wonderful about getting us checked in early so that we could shower and get dresses.
They were just wonderful.
Thanks Mrs. D
May 21, 2013
Rated 5.0 out of 5.0 by Jacque50 Great Great Great Hotel!
The stay was wonderful-I will stay here every time I'm in this area
May 19, 2013
Rated 4.0 out of 5.0 by didaw dee
very good customer service,breakfast choices were good and the room was very comfortable(had a king size bed),very close to all dining and shopping areas
May 13, 2013
Rated 2.0 out of 5.0 by MsEllie Noisy
The AC/Heating unit was noisy where I had to sleep with it turned off. Also, a noise kept coming from the bathroom all day sounding like the toilet had just been flushed. If you are tired and really need a good night's sleep, I would no stay at thisvHilton Express.
May 13, 2013
Rated 2.0 out of 5.0 by Ladybugsmomma Poorly supplied, but staff was redeeming
The rooms were poorly supplied, and very small, the beds even smaller. We had to be moved due to plumbing problems that should have been noticed upon proper cleaning of the bathroom. Then the refrigerator didnt work. Then, the card keys for the room kept malfunctioning, so we had to repeatedly go to the front desk for replacements. he breakfast was very good, and the front desk staff were all very pleasant and helpful; they were, in fact, the redeeming quality for the hotel. The price was rather high for the accomodations. Our family will find alternate accomodations on our next visit to Hampton.
May 10, 2013
Rated 5.0 out of 5.0 by Patsy41 Comfortable bed and Great Staff
The rooms were really nice and the staff could not have been more helpful. Breakfast was great with plenty of hot and cold choices.We received excellent service and the room was very comfortable and met all our needs.
May 2, 2013
Rated 5.0 out of 5.0 by PJ21 Staff
Your Management team and all personnel at this hotel was superb. We brought our basketball team and they did all they could do to make our stay the best it could be. The manager was energetic and always willing to help. We could not have had a better experience.
April 19, 2013
Rated 5.0 out of 5.0 by Dedra12 Hampton University
Clean comfortable great location Highly recommend!
April 8, 2013
Rated 4.0 out of 5.0 by mayhem85 Moved
I recommend this place to family who are moving. Staff here went out of their way to accommodate my family by meeting our need. Even if the building was needing a few change. The room we stayed felt homey which didn't feel to hotel. The entrance and exit was a little tricky. Location is convenient for the surrounding area.
March 30, 2013
Rated 5.0 out of 5.0 by EDDN Staff Makes the Place
EXCELLENT STAFF, NICE TO EVERYONE COURTIOUS EVEN TO EACH OTHER
March 27, 2013
Rated 5.0 out of 5.0 by LadyDM1 Nice Hotel and Great Value
Very nice hotel and convenient location since it's right off the highway.
March 21, 2013
Rated 5.0 out of 5.0 by Capt64 Very Convenient
My stay at the Holiday Inn / Hampton was convenient to the Interstate and resturants.
March 21, 2013
Rated 5.0 out of 5.0 by jimjbd Very Nice!
Beautiful property...room a bit small...but adequate.
March 12, 2013
Rated 5.0 out of 5.0 by TravelingGirl Comfort and relaxing
The staff was great and friendly--made you feel very welcomed and very clean and brightly lit.
March 7, 2013
Rated 5.0 out of 5.0 by Laura54 Very friendly helpful staff, nice room
Everyone was so friendly and nice, they went out of their way to answer questions. The rooms were very nice, clean and comfortable. I would recommend it to anyone.
February 28, 2013
Rated 4.0 out of 5.0 by warmpuppy620 good value
The room is a little small, and the desk chair is low, but it was spotless and the staff could not be nicer. It was a pleasant stay for the price. Breakfast is just so so...but, again the price is right. I would stay there again.
February 28, 2013
Rated 5.0 out of 5.0 by escondido Super great service
The entire staff was super great to our needs and the food area was super also, very well done, Thanks Guys.
February 24, 2013
Rated 5.0 out of 5.0 by megabitevic MY home away from home
every Monday this is my home love the people there
February 12, 2013
Rated 5.0 out of 5.0 by Larry948 Great staff
The staff are as good as it gets for a hotel. I will return because of the great staff
January 16, 2013
Rated 5.0 out of 5.0 by 150nights Location x 3
Location, location, location. This site has it all for the business or leisure traveler. Lots of dining choices and assorted shopping nearby. Easy access to the greater Norfolk area. The rooms are smaller than I'd expected, but the desk and chair were fine and the property is fresh feeling.
January 15, 2013
Rated 5.0 out of 5.0 by pele Great stay
Spent two nights here. Easy on and off I64 N or S. Great staff and service. Accom. super. Highly recommend
December 7, 2012