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Rated 4.6 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by Very clean,good value,nice staff. This was everything I would want in a motel. Very clean,good value,nice staff. August 7, 2014
Rated 5.0 out of 5.0 by Very cleen, Confortable beds and great service Customer service was outstanding at the minute I arrived at front desk. Refer all to the best restaurants in area. Knowledge of traffic route, histrionic sites were provided. August 6, 2014
Rated 5.0 out of 5.0 by Great acomodations excellent room & outstanding mgt. & service! The room was wonderful, the bed was great , love the bar setup. The only thing that would make this a five star acomodation is to improve the breakfast. It was just average which lowered the value. August 4, 2014
Rated 5.0 out of 5.0 by Easy on and off the highway Great Stay, Great Breakfast. Traveling to vacation and great place to stop for the night. Location is the best August 4, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, convenient This hotel provided a clean, comfortable, convenient , and secure stay for our trip to Hampton and War Memorial Stadium. August 2, 2014
Rated 5.0 out of 5.0 by A super experience I have stayed at a lot of Holiday Inn properties over the years, but this is one for the books. The hotel staff is great, the lobby clean and inviting. BUT the rooms: I wish all Holiday Inn Express properties looked like this one. Very homey, comfortable and excellent layout. When I travel back to this area, this property will be the only one I stay at. Thank you! July 28, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Everything was very nice with the hotel. The staff was very friendly and professional. The breakfast was fully stocked to handle the amount of people staying in the hotel. The pool was very small but not a deal breaker for a future stay. I will definitely return again. July 23, 2014
Rated 4.0 out of 5.0 by great night's sleep no problems at all during my stay. staff was very helpful and attentive. July 22, 2014
Rated 4.0 out of 5.0 by vacay Family and I had 2 rooms. Great experience during busy travel season and the staff did an excellant job with a full hotel. Would be 5 stars except for One distraction. The elevator seemed to need service because it was a little shakey on stopping at the right floor height on every floor. July 18, 2014
Rated 5.0 out of 5.0 by Outstanding staff and service Upon entering this establishment, we were warmly greeted by the desk staff. Little did we know that this set the stage for our visit. We were there for the jazz festival and I can truthfully say that this visit was most enjoyable because of our stay at this hotel. The staff went the extra mile to insure that our room was comfortable, the complimentary breakfast was delicious and, all our needs were met. We especially impressed by the professionalism of Tracey, Donna, Linda and the head maintenance man. July 16, 2014
Rated 5.0 out of 5.0 by Comfortable bed, hospitable service. I had a clean, quiet, and quite comfortable room during my stay. Staff were polite and accommodating. Only downside was disappointment in the indoor pool, which I was looking forward to using. It was quite small and shallow-good for small children, not for adults. July 16, 2014
Rated 5.0 out of 5.0 by Connie Hotel staff and accomodations were both great. I would definitely stay again July 16, 2014
Rated 5.0 out of 5.0 by comfort and frienliness my husband and i had a nice pleasant stay at the holiday inn express the staff at the front desk was very very friendly at check in and check out through out our stay everyone very nice and friendly helpful if needed anything Joe July 14, 2014
Rated 5.0 out of 5.0 by Great room and great service Everything great. I would like to see a little better breakfast bar. Better food choices. July 14, 2014
Rated 5.0 out of 5.0 by GREAT hotel We have stayed here twice now and will again soon- as it is close to the Veterans Medical Center in Hampton VA. The staff is SUPER- the rooms nice and clean- and they put us extra firm pillows in the room for us. The breakfast bar is wonderful- hot- fresh and always neat. The lady that takes care of it is great and keeps everything cleaned up- and filled up. The front desk staff is great and Sharon even remembered us from our first stay- she is great. The manager Lori took the time to come and chat while I was at breakfast- and she is kind and caring- yet professional. IF you need to be in the Hampton area- THIS is the place to stay- convenient- clean- comfortable- quiet- great nights sleep and stay. July 13, 2014
Rated 5.0 out of 5.0 by customer service They we very friendly and quick check in even though I was early! I only hit one star for food but that was a accident. Food was pretty good. Could be just a little warmer but good variety! July 13, 2014
Rated 5.0 out of 5.0 by Great Choice for Area Stay This HI Express epitomizes the Holiday Inn brand. It was everything we expected - all the amenities and service we assumed would be provided. We look for Holiday Inn Express in many of the cities we go to because we know ahead of time that it will be a good stay. This particular hotel lived up to what we always expect. July 12, 2014
Rated 5.0 out of 5.0 by Great Customer Service Outstanding staff throughout the hotel.they were courteous and sttentive my requests and resolved any issues I had. July 11, 2014
Rated 5.0 out of 5.0 by Management and Staff Having stayed at this ficility many times, The attitude of management and staff remains outstanding. This forms the basis of a pleasant experience for me. July 7, 2014
Rated 5.0 out of 5.0 by RELAXING, The staff was approachable and very attentive to my needs. The persons that I had contact with made me feel at home and provide me with information that was very helpful .I would like to thank the staff for their professionlism and courtesey Thanks to Charlie and Darrell. July 5, 2014
Rated 5.0 out of 5.0 by Good breakfast choices Comfortable room, close to the conference site. Staff was excellent. July 5, 2014
Rated 5.0 out of 5.0 by Good value for business trip Quality hotel with very clean, comfortable rooms. Staff was very welcoming on my check-in and my check-out was a breeze. Standard contintental breakfast was well stocked and appetizing. The only down side was the fitness center. The equipment was worn and outdated. July 1, 2014
Rated 5.0 out of 5.0 by Caring Staff Everyone was very caring and attentive to guest's needs. June 26, 2014
Rated 4.0 out of 5.0 by Hampton Wedding We thoroughly enjoyed our visit to Hampton, VA (June 18-20, 2014) for our niece's wedding. The Hol. Inn Express is our "go to" hotel when we are travelling. We can depend on great service from the staff & great breakfasts, & this hotel was no exception. June 23, 2014
Rated 5.0 out of 5.0 by Nice room decor The hotel was a "last minute" book so we could be closer to family. We were welcomed in a friendly manner. When I needed to inquire where something was located in town, the staff gave excellent directions. I really liked the room decor as the "closet" was a real closet and the fridge was hidden behind a nice door that was built in with the closet. The only "down" side if you want to consider it would be no Disney Channel on the TV for little ones. Nickelodeon and PBS were available. If you don't have little ones it's not an issue. The overall hotel experience was 100% and we had stayed in 3 other hotel chains during our 2 week trip on the east coast. June 23, 2014
Rated 5.0 out of 5.0 by wonderful hotel The hotel is beautiful and very clean. Breakfast was amazing with fresh fruit juice that was not watered down . Thank you for an amazing stay. June 22, 2014
Rated 4.0 out of 5.0 by Convenience Hotel in a very convenient location to shopping areas, coliseum and university. Easy to find from the interstate June 21, 2014
Rated 5.0 out of 5.0 by great service the front desk crew are the best especially sharon, her energy is contagious. June 19, 2014
Rated 4.0 out of 5.0 by Friendly Staff and Good Location Halls and room were a bit cramped, but otherwise, it was a good hotel. Breakfast is popular; seating can get sparse. June 19, 2014
Rated 4.0 out of 5.0 by Comfortable stay for reasonable price The room was clean and comfortable, bathroom well supplied. The iron in the room had some melted fabric on its surface, but upon request was quickly exchanged for one that was clean and usable. The breakfast was forgettable -- eggs looked sad and tasted artificial, and even the hard-boiled eggs weren't fresh but frozen. Minimal gluten-free options -- if you must eat GF, bring your own food. June 19, 2014
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