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Rated 3.9 out of 5 by 61 reviewers.
Rated 2.0 out of 5.0 by No wifi at hotel rooms, not suitable for business trip. I stayed in the hotel during CNY after my stay in the Holiday In City Centre also in Hangzhou. While the price of both hotels are more or less the same, I moved to the The Holiday Inn Express Grand Canal for a trial. To my surprise, the Holiday Inn Express Grand Canal couldn't offer wifi at my hotel room even I have asked for assistance and suggested to change rooms to get a wifi ( because I read a review and noted that the hotel should have wife at their hotel rooms ( at least some of the rooms)). . Unfortunately the hotel staff couldn't help at all and so I have to do my work at the hotel lobby everyday. I think it is totally unacceptable. If the hotel can't offer wifi at their hotel rooms, they should better inform their customers at their website instead of hiding the information which caused a lot of trouble to their customers, in particular those at their business trip. February 9, 2014
Rated 4.0 out of 5.0 by Room is comfortable Room is comfortable and clear. That is good. Overall is ok. January 28, 2014
Rated 5.0 out of 5.0 by 值得推荐的快捷酒店 这家酒店和海外智选其它城市的总体水平差不多,我住的房间窗外正好是高楼,直接面对墙壁,视野差了点。周围不远就是居民生活区,用餐购物也很方便。 员工服务态度都很好,这家酒店的早餐比我以住住过智选酒店好很多,品种相对比较丰富,感觉新鲜且干净。需要提高是酒店的毛巾质量,毛巾略显陈旧。 January 28, 2014
Rated 4.0 out of 5.0 by There is no wifi in the room..... The place is good, beds are cozy. The only thing is there is no wifi available in the rooms, that was a bit trouble for me. But overall, it's a good place to go. January 1, 2014
Rated 5.0 out of 5.0 by 非常舒适的酒店 虽然在中河路高架旁边,但是房间内非常安静,无线网络很快。出行也比较,出租车多。入住可以享受旁边皇冠假日的健身房和泳池,非常好! December 31, 2013
Rated 3.0 out of 5.0 by 酒店房间太小 前台服务非常有效率,也主动提供饮料卷,不错的服务水平。酒店房间的装修与其它的智选假日一样,但就感觉房间好像是偏小一点,且地毯清洁不到位。 December 30, 2013
Rated 3.0 out of 5.0 by Average standard As a local, I think the posion is moderate, quite close to everything, but Im afraid the standard is below Holiday Inn Express level, though the reception staff performed quite satisfatory, friendly and move steady to do everything. However, the staff in the canteen was not as good as I anticepated, very week voice and not be welcomed as I felt. Room was small but simplely with everything. Room acilities were not good quality stuff with nice brands, furthermore the sleeping experience was not that good. As long as I have stayed in several Express title hotels, the Grand Canal was really the furthest one from IC label. December 27, 2013
Rated 4.0 out of 5.0 by 两边房间都是噪音 强烈要求所有客房加装双层隔噪玻璃 这家智选假日其实按地段来说是不错的,有以前海外海宾馆的模子在,基础本身就可以,客房内部隔音,客房大小什么的都尚可,酒店就在皇冠旁边。 同样都是大床房朝南的房间要比朝北的房间大出很多,而且南边的大床房的沙发应该是可以延展成沙发床。不过南边的房间除了大没有比北面的房间有更多的优势,因为窗户外面7-8米就是CP的大楼和两家酒店的后勤用房,风机的声音大到不行!然后大白天也没啥阳光可言,所以这南边的房间真的是可惜了! 这次入住前台本身给我安排在六楼背面的房间,但是进去后发现还是有德胜路马路和隔壁上塘高架的汽车噪音,因为这里是德胜立交的口子上,两大高架的车流想必是很大的,所以对于我这样睡眠很敏感的人来说,这些车辆忽闪忽闪的噪声我实在受不了,虽然我知道南边也有噪音,但是因为风机的声音相对是稳定的,所以我请求房间换到了对面。 不过南边这次入住,到了早上5点,有垃圾车来收垃圾,声音超响!为什么!一次好的睡眠是那么的奢侈? 这也是我要求为什么这家酒店不管朝南朝北的房间都要加装双层玻璃来隔噪的原因了!真的,除了噪音,其他什么都OK~ December 26, 2013
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