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Rated 3.8 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by 性价比高,前台热情 杭州洲际很多,这家性价比很高,开店时间也长,各方面磨合比较到位,很适合商务出行,前台MM服务赞一个。 September 5, 2014
Rated 5.0 out of 5.0 服务一流 工作人员非常专业,从进门的第一刻开始就能感受到工作人员极佳的服务态度,床铺舒适,硬件条件非常好,酒店干净舒适,且当遇到问题的时候解决问题速度非常快。 August 31, 2014
Rated 5.0 out of 5.0 by 前台接待热情,房间舒适 前台接待很热情,办理入住和退房手续效率高,房间入住很舒适,各种用品很齐全,质量也还可以,早餐质量很好,种类很多,服务态度很好,很满意。 August 25, 2014
Rated 4.0 out of 5.0 预订 预订时,酒店预订部员工无法查询出我以前的入住记录和房费价格,沟通解释了很久才得到解决。希望能够改正,在下次我们客人报上名字之后就能查询到以前的入住记录及相应的价格。 August 23, 2014
Rated 3.0 out of 5.0 by 房间太吵,员工业务不熟。 1.因为南边靠近高架桥,北边靠近海外海皇冠的空调机组和厨房风机,噪音很大,因此窗户隔音措施应该进行加强。否则噪音太大了。 调换房间后,该房间烟味很重,服务人员解释该房间为吸烟房间,因此有烟味。后来我发现卫生间的换气扇已经损坏,根本没有办法将室内的空气向外排除、换气。 2.智选假日规定,可以免费为提供12岁以下儿童提供一份早餐。但是工作人员却要求我为小孩支付早餐费,称酒店规定6岁以上就需要支付餐费。希望酒店能将公司规定培训到位。 August 20, 2014
Rated 4.0 out of 5.0 by 位置一般,服务很好 酒店位置一般,离市中心区域有点远。床铺有点硬,睡得不是太舒服,但枕头很舒服。服务很好,但早餐可选择品种稍少,但也能满足需求。 August 12, 2014
Rated 4.0 out of 5.0 by 符合对HIX的预期 会员识别及时,送了饮料券,总的来说还可以,在酒店吃饭还可以打折,另外,以前住HIX可以免费用CP的泳池,现在不行了 August 12, 2014
Rated 5.0 out of 5.0 by 服务一流,房间雅致舒适 房间布置雅致,很清洁舒适。早餐简单但好味道。床铺干净舒服,洗沐间很清洁。前台服务效率高,还有欢迎赠饮。整体感觉不错。 August 5, 2014
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