Rated 3.9 out of 5 by 61
Rated 2.0 out of 5.0 by Disabled IT No wifi at hotel rooms, not suitable for business trip.
I stayed in the hotel during CNY after my stay in the Holiday In City Centre also in Hangzhou. While the price of both hotels are more or less the same, I moved to the The Holiday Inn Express Grand Canal for a trial. To my surprise, the Holiday Inn Express Grand Canal
couldn't offer wifi at my hotel room even I have asked for assistance and suggested to change rooms to get a wifi ( because I read a review and noted that the hotel should have wife at their hotel rooms ( at least some of the rooms)). . Unfortunately the hotel staff couldn't help at all and so I have to do my work at the hotel lobby everyday. I think it is totally unacceptable. If the hotel can't offer wifi at their hotel rooms, they should better inform their customers at their website instead of hiding the information which caused a lot of trouble to their customers, in particular those at their business trip.
February 9, 2014
Rated 4.0 out of 5.0 by Scp8 Room is comfortable
Room is comfortable and clear. That is good. Overall is ok.
January 28, 2014
Rated 5.0 out of 5.0 by EchoZ 值得推荐的快捷酒店
January 28, 2014
Rated 4.0 out of 5.0 by DeanDean2014 There is no wifi in the room.....
The place is good, beds are cozy.
The only thing is there is no wifi available in the rooms, that was a bit trouble for me. But overall, it's a good place to go.
January 1, 2014
Rated 5.0 out of 5.0 by shknight 非常舒适的酒店
December 31, 2013
Rated 3.0 out of 5.0 by chuen 酒店房间太小
December 30, 2013
Rated 3.0 out of 5.0 by Tinlee Average standard
As a local, I think the posion is moderate, quite close to everything, but Im afraid the standard is below Holiday Inn Express level, though the reception staff performed quite satisfatory, friendly and move steady to do everything.
However, the staff in the canteen was not as good as I anticepated, very week voice and not be welcomed as I felt. Room was small but simplely with everything. Room acilities were not good quality stuff with nice brands, furthermore the sleeping experience was not that good. As long as I have stayed in several Express title hotels, the Grand Canal was really the furthest one from IC label.
December 27, 2013
Rated 4.0 out of 5.0 by JasonLu 两边房间都是噪音 强烈要求所有客房加装双层隔噪玻璃
December 26, 2013