Rated 3.7 out of 5 by 52
Rated 4.0 out of 5.0 by Norskie40 Third Time
This was our third time staying at this property and all stays have been pleasant. This visit the desk clerk failed to give us our IHG treats, but the morning clerk corrected the issue.
September 11, 2013
Rated 1.0 out of 5.0 by wvf1 dirty room
The staff was very nice and breakfast was good. The room was dirty. The carpet had very bad stains and smelled. The bed was really hard and stains on the sheets. I have stayed at many Holiday Inn express properties and never seen one in this shape.
September 11, 2013
Rated 1.0 out of 5.0 by FloridaTraveler Hotel Filled with Second Hand Smoke
This is an older building that has been remodeled. That is the good news!
The bad news is that the no smoking floor and room was filled with second hand smoke. The floor below was smoking and this non-smoking floor got all the second hand smoke thru cracks or ventilation or whatever, but the smoke was awful!!
The entire hotel smells of second hand smoke.
Don't stay there if smoke bother you!!!
September 7, 2013
Rated 5.0 out of 5.0 by Tejano Great place to take the Wife
Room was great and the sauna was awesome and clean and quite. Great place for a weekend get away.
September 7, 2013
Rated 4.0 out of 5.0 by JoysToy04 Good Location
Good location with easy access. Go for the executive king room, nice couch and includes refrig and microwave not in other rooms.
September 1, 2013
Rated 3.0 out of 5.0 Confortable Room
The room was comfortable. The only con was that it didn't have a refrigerator, neither a Microwave. Other than that; it was clean, quiet and confortable. The TV guide is good, but it will improve if they include a Guide Button to see whats on in all the channels instead of going one by one. Internet Connection was good, but they change the access psw on Thursday without sending a note. Small opportunities to improve, but overall, good.
August 26, 2013
Rated 4.0 out of 5.0 by RJTJL2008 Relaxing Stay
After a bad night at a holiday inn in Rock Island the night prior myself and my 3 boys ages 3 - 8- 13 stayed in Hannibal - it was nice to have a friendly staff that knew of locations and offered us free bottles of water and a snack at check in. Internet was great with no issues and the pool was relaxing and not busy so my kids had a blast relaxing and being their playful selves. The only issue I had was that there was no refridge or microwave in the room - being that most of us now are such tight budgets it would've been nice to have but really no complaints. Slept great the night of our stay in queen sized beds unlike the more expensive night in Rock Island where they only offer double beds. I would recommend this place in the future!
August 21, 2013
Rated 4.0 out of 5.0 by JJPEngr Good Business Stay
Hotel staff was very courteous and helpful. It would have been nice to have small refrigerator in the room. Bathroom space was small and sink area did not have much room. Closet was small. Not as good as some other Holiday Inn Express locations I have stayed at.
August 20, 2013
Rated 2.0 out of 5.0 by cominghome23 Substandard
Our room had not been serviced in quite a while judging by the amount of dust on the surfaces. There was no shampoo provided. The facility felt mis-managed - not a lot of assistance available at the front desk (often absent attendant). Opened the window for fresh air only to find the front desk person sitting on a bench under our window smoking. Not a pleasant stay or at all what I expected from the other reviews.
Location was not great.
August 20, 2013
Rated 3.0 out of 5.0 by Sherri63 shower was hairy
There was long black hairs in the soap dish & on the shower wall.
The staffs shirts were wrinkled & didn't look very professional.
The breakfast choices were not like the other two places we had stayed at before this one.
August 19, 2013
Rated 2.0 out of 5.0 by noonjava66 below standards
I was disappointed by the Hannibal property as well as the staff. Upon checking in, I was not acknowledged as a Gold Rewards member at all. The front desk clerk, who was identified as the assistant manager, was more interesting in checking his facebook status on his phone than answering my companions' questions.
The Breakfast area was rather small. The folks which I was traveling were geared up for fresh hot pancakes. The machine had an error message about needing more batter. WHen I asked one of the breakfast hostess' who was standing around talking with other staff, if the machine was working or did it need more batter?.... Her reply was "Not sure...think it may be broke."
Really... think it may be broke? What the heck?
Luckily when we arrived at our final destination Holiday Inn Express Westport Kansas City.... we were happy the standard of That property was up to the usual standards of which I am used to.
August 14, 2013
Rated 4.0 out of 5.0 by Robsalle Very comfortable bed and average service
Overall we had a good experience. However, the front desk employee was not very friendly.
August 12, 2013
Rated 3.0 out of 5.0 by KKT55 Average place
Not much to say, either good or bad. It was a place to put our heads at night and have a little breakfast in the morning before heading out.
August 2, 2013
Rated 5.0 out of 5.0 by HonestSaint1 convenience to town and great bed
Motel was a very convenient location with easy access to town and the beds and staff were great
July 31, 2013
Rated 4.0 out of 5.0 by Waynesville1 Hannibal Tom Sawyer Days Stay
Always a nice stay at this Inn! Love the fact that the A/C fan can be left on continuously to create "white noise", and cover some of the sounds of people walking by the door, etc. Breakfast was well-stocked by an efficient and pleasant hostess. Only negative was the front desk clerk calling about 10:45 PM, after I was asleep, about a registration issue (easily fixed the next morning).
I plan to stay here again in the fall!
July 12, 2013
Rated 4.0 out of 5.0 by James1948 Hannibal Mo Stay
Thank you again for providing a good stay
My only comment, is it would seem that the overall construction of the building is not similar to other properties. The floor's that separate the rooms, seemed not to be of the standard noise abatement quality of all the other facilities that we have stayed.
Staff was fairly knowledgeable of the area...could learn a bit more about the type of restaurants in the area.
I would always recommend a Holiday Inn.
July 11, 2013
Rated 4.0 out of 5.0 by Larrydee Hanibal - Good
Thanks for a good nights rest. I think this sums it up but the survey tells me I have to write more words.
July 7, 2013
Rated 5.0 out of 5.0 by Bambam78 Great Staff!
We were greeted in the lobby by two very pleasant staff members. Our check-in and check-out were easy and our stay was relaxing. This is the second-time we have stayed at this property and we look forward to coming back!
July 5, 2013
Rated 4.0 out of 5.0 by ShellyfromLouisiana Breakfast Area Small & Hotel smelled of Stale Smoke
The Hannibal Holiday Inn Express was chosen because it was a Holiday Inn Express (We have stayed at them before every year on our vacations and love them) and it was almost midnight when we were driving in for a Mark Twain River Boat Ride with my parents, niece (7 years old) and nephew (12 years old) and I called 30 min. out and they had a room to fit our needs.
The clerk was very nice, as well as all of the hotel staff that we encountered. The Hotel appeared to be clean and well taken care of. The only two complaint we have is that you could smell stale cigarette smoke throughout the hotel and the breakfast area was really tight. I kinda got the feeling that they were hosting something because there was a door that people kept going in and out of and the area where the tables were located for breakfast was packed with guests trying to eat breakfast.
June 19, 2013
Rated 5.0 out of 5.0 by Val83 Best Holiday Inn!!
I stay at this Holiday Inn frequently for business and the staff is always very friendly and accomodating. On this recent trip I lost my business card case in the parking lot and the staff was kind enough to mail it back to me intact and it even had my $20 bill in it!!
June 17, 2013
Rated 5.0 out of 5.0 by RoyalGranny Great service!
Through a miscalculation on my part, we arrived at our destination a day early. The staff was very accommodating and assigned our room without hesitation! We were able to spend 4 great days in Hannibal, searching out our ancestors' places and enjoying the riverboat ride and downtown street fair. Thanks for a great stay!
June 1, 2013
Rated 2.0 out of 5.0 by HLA7 Gave our room to someone else
We showed up with our confirmation number to find out they had given our room to someone else. What bothers me most is that my name and credit card number was on the reservation that someone else had signed their name. They were able to find us a room in about an hour.
May 29, 2013
Rated 4.0 out of 5.0 by PJJS Good stay, even as storm rolled in!
We had made reservations for this hotel and as we arrived a tornado had been spotted on the ground. The evening manager had everyone downstairs and had everyone calm and all under control. The storm passed with no incident in our area. Power remained on, even though it had was out over most of the rest of the town. We could not have had a better stay through a night of storm activity. Kudos to the evening manager. She was "on it!"
May 27, 2013
Rated 4.0 out of 5.0 by Irishpapa60 On the way
Works well for us. We will be back in the fall that is all I have to say.
May 20, 2013
Rated 5.0 out of 5.0 by MWM61 Comfortable room
We enjoyed our stay in Hannibal. We were traveling home to MN after a 2-week road trip. We appreciated the happy hour snacks/drinks just after we checked in. Breakfast included delicious cinnamon rolls! Thanks for a comfortable stay.
May 18, 2013
Rated 5.0 out of 5.0 by d02373 Shower
I had to call the front desk to ask how the shower worked - some instructions would have been nice as I have never encountered this type of shower before.
This was the first time on my trip that I noticed the towel were soft and not scratchy. I also liked the size of the vanity, there was plenty of room for me.
May 17, 2013
Rated 4.0 out of 5.0 by JoysToy04 Nice Location, typical HI Express
Easy location from major North/South Highway. Friendly staff, easy parking. Only odd thing I can report is at both check-in and check-out there was no one "manning" the front desk and I had to wait for someone to come and assist me. Also, only vending/ice was on main floor. Slow elevator.
May 6, 2013
Rated 5.0 out of 5.0 by polo88dave Friendly and lots of premium movie channels.
no problems loved it. Very friendly peopl work here.
May 1, 2013
Rated 4.0 out of 5.0 by bob27 Nice size room, well appointed.
The staff was very friendly and helpful. The room had everything we needed. The bed was confortable. The shower was above average for a motel room. It was quiet all night and we weren't disturbed.
We will go back.
April 18, 2013
Rated 4.0 out of 5.0 by KCRacin Found it!
GPS is a funny thing. I knew where the hotel was, right off 61 easy to find, My GPS had me cutting through every back alley in town. But I said hey look it says its up here on the right.... IT was. Just a route I wouldn't have chosen.
Staff on checkin was nice I stopped by as I was putting up fence and thought I might get out late and there was no problem checking in early (it was only 30 minutes) they handed me a bottle of water and said see ya later. I came back to a comfy room with a quiet A/C heater and slept well. Got up the next morning and OK there was a housekeeping issue that I have informed the management about Not a big deal just a little oversight on getting all the washcloths out of the bathroom from the previous guest. Like I sid I have had worse MUCH WORSE! And reading other reviews I must say CINNAMON ROLLS. Geesh we took off and left and didn't even get one. Guess I will have to start staying there every time I am in town. The other Hotels I have stayed are good but this place is Holiday Inn good. Thanks guys see ya soon when I get word I have my first grandchild in July. I'll be back
April 12, 2013