Rated 4.4 out of 5 by 123
Rated 5.0 out of 5.0 by My 3 Sons Impressive
We were very happy with our stay in one of the suites....It was beautifully remodeled and was a great room for the price. The shuttle service to and from the airport was outstanding and the breakfast was wonderful. A lot of great values at this hotel! We will def. be back!
February 19, 2014
Rated 5.0 out of 5.0 by LLSMITHY Room Confortable
Staff was excellent . Great shuttle service. front door service actually made the trip enjoyable. not concerned about parking at mall and casino, I would go back again soon.
January 29, 2014
Rated 4.0 out of 5.0 by gobarski Great Shuttle service
Very helpful shuttle drivers. Will recommend and take you to local spots to eat, shop, etc. all staff at hotel very friendly and the property is clean and well maintained. Would definitley stay here again.
January 12, 2014
Rated 5.0 out of 5.0 by dabooch I Might Return To Baltimore Just To Stay Here
This place has it all......friendly staff, good rooms, great shuttle staff, nice breakfasts with a nice eating area. I am searching my mind for a "But". I can't find one. Thanks to everyone who I encountered during my unscheduled layover in Baltimore, BTW...there is a Denny's right next door.
January 6, 2014
Rated 5.0 out of 5.0 by Pleased2 Great Location & service
I was very pleased with the overall experience inclusive of the outside landscaping with flowering plants in the midst of winter;
The complimentary shuttle service from the BWI rail station, to and from the adjacent Outlet Mall, as well as the Airport was very much appreciated and the shuttle drivers were courteous and pleasant to talk with during the trips;
The exercise facilities met my needs as well;
The complimentary breakfast buffet was very good with a good selection;
The front desk staff were very well versed in the hotel offerings, and accommodating to my need for a late checkout;
I cant express how impressed I was with my overall stay experience and would highly recommend your hotel, based on:
location, quality of room, hallways, comfort, AND I plan to return to this hotel, to patronize the nearby outlet mall, even considerate of my residency in Washington, Dc nearby, as I found my over all stay to be outstanding!
January 4, 2014
Rated 5.0 out of 5.0 by Denise64 Great Experience!!
I don't often write hotel reviews but this hotel stands out for a very specific reason....the driving staff for the shuttles! I was on the way to the airport on Christmas Day when I realized I left my wedding ring in the room while rushing gloves and scarves on (it was 18 degrees!). Our wonderful driver "Al" offered to retrieve the ring and bring it back to the airport. The ring is a fake as I always travel with fake rings for this very reason, but I certainly didn't want to lose it. He brought it back as promised. Upon returning from out trip to Kansas City, "Ro", who worked the shuttle on New Years was every bit the gentleman as well....circled the airport once so my husband would have more time to get our checked luggage. This was such a memorable stay because of the great shuttle staff and I wanted everyone to know what great drivers this hotel has! This kind of service is hard to come by nowadays. Thanks Al and Ro...you guys are the best!
January 1, 2014
Rated 5.0 out of 5.0 by wom1 wom1
Everything was just as advertised. Left car there for 5 days. Bus to airport was on time. Driver was very helpful. Coming back, the bus was prompt and the driver again helpful. We will definitely use the hotel again.
January 1, 2014
Rated 4.0 out of 5.0 by HeGo -friendly and helpfull staff
quiet and clean rooms, early breakfast, friendly staff
December 12, 2013