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Rated 4.5 out of 5 by 420 reviewers.
Rated 5.0 out of 5.0 by Great service, comfort and Value If you want a comfortable carefree enjoyable hotel experience and a good nights' rest. Choose Holiday Inn Express BWI West. July 3, 2015
Rated 4.0 out of 5.0 by Good Location We had an early flight so the location of this hotel is great. As a platinum elite IHG member, this was the first time I wasn't offered points or water, but I thought since I used points for the stay, perhaps I was't eligible for either?? July 1, 2015
Rated 5.0 out of 5.0 by Comfortable stay Our softball team is using this hotel for our travel tournaments and we have enjoyed our stay each time we come. The staff is always very courteous and helpful. Our rooms are clean and sometimes we've been able to get an early check-in. We have had a pleasureable experience using this hotel and look forward to staying here next year. July 1, 2015
Rated 5.0 out of 5.0 by Good stay Clean and quiet rooms. Nice size. Great breakfast. The shower and bathroom was huge, which I like. The old style AC unit in the room was a little odd because it blew the curtains like a ghost - but worked fine. June 30, 2015
Rated 4.0 out of 5.0 by Good stay overall This hotel is your typical Holiday Inn Express. It was relatively clean, comfortable, and offered a nice, free breakfast selection. Beds were quite comfortable other than the fact they were small--I had a room with two double beds but would have preferred queens. The bathroom was nice enough with granite countertops and adequate lighting, but there was some mold in the shower. The room could have been a little cleaner but was sufficient. I loved that there was refrigerator and microwave in the room--that was an added and unexpected bonus. The hotel was quiet and peaceful. My kids enjoyed the swimming pool, and I was surprised to find they had a lifeguard on duty (another added and unexpected bonus). Overall, it was a good stay and value was decent for the price paid. I would return if I were staying in the area again. June 24, 2015
Rated 5.0 out of 5.0 by Easy checkin , great shuttle service We were here to spend an evening at the Maryland Live casino so we didn't use many of the amenities except for the shuttle service to and from the casino. It was great to be able to use it both ways , usually we have to get a taxi back. When we called to be picked up at the casino we only waited a few minutes to be picked up and both gentlemen that were doing the shuttle serve were very friendly. June 24, 2015
Rated 5.0 out of 5.0 by comfortable bed and pillow Nice place to stay over during business trip. Short distance from airport, restaurants, mall. casino and to city. Hotel provides shuttle service with no wait time. June 22, 2015
Rated 5.0 out of 5.0 by Best Stay Ever -The Staff was great from Check-In to Check-Out. The room was clean. Breakfast was hot. Over all a great stay. June 22, 2015
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