Rated 3.8 out of 5 by 58
Rated 3.0 out of 5.0 by Vinh13 Not up to par with other Holiday Inn Express
Not as clean as other Holiday Inn Expresses.
As with any Holiday Inn Expresses, it present value with free wifi and breakfast. This location not as clean (room) as others.
October 15, 2013
Rated 1.0 out of 5.0 by TandBJ Never Stay Here!!!!
This was the worst experience at a Holiday Inn Express ever.
Staff was not courteous when we checked in. They did not mention that I was a Priority member. I asked for directions for a restaurant and after 10 miles I realized I was given the wrong directions. NOT complicated, just either take a right or left out of the parking lot. Her response was "not sure, take a left and go until you see it".
They were checking in people with dogs!! Usually this is a no-no with HIE, the reason we stay at HIE. The last thing I want is to share a room where dogs are staying.
Breakfast was horrible. The cereal was stale, the bananas were way over ripe to the point of rotten, and the staff was unresponsive. When my wife said hello (Or Good morning) to one of the staff, they just walked by.
October 11, 2013
Rated 5.0 out of 5.0 by Travelers88 Nice location
Stopped at about 10 pm because we were done driving for the day. We didn't have a reservation, but when the front desk person entered my information, I was greeted as a Rewards member.
The place was clean and the bed was super comfortable! Breakfast was good and the coffee was plentiful. I like how it backed up to the woods and that they have bird feeders outside the window of the breakfast room. We were able to sit and watch the birds as we drank our morning coffee!
Conveniently located next to a service station and easy access off and on I-95 was a plus. A bit over priced for the location, but the positive experience made it worth paying.
October 11, 2013
Rated 5.0 out of 5.0 by Snowbird115 Clean and quiet
Stayed here one night on way to Florida. Lobby, halls, food area and room all very clean and attractive. Our room faced wooded area in back - very quiet. We did not hear passing trains except when we were already awake - no problems sleeping.
Love the high quality towels, sheets, pillows and good furniture. Excellent reading chair with a good light!
Food choices tasty, varied and all well stocked. Food service personnel very helpful.
Receptionists were not as pleasant and welcoming as they should have been. I know that some guests may be demanding and unpleasant, but no hotel employee should be "snippy" or curt to a courteous customer.
October 11, 2013
Rated 4.0 out of 5.0 by laulee Nice hotel
Room was nice, clean and comfortable. The only negative comment I have is we were next to the laundry room on the 2nd floor and the staff was having a very long conversation VERY early in the morning. Just remind the staff people are still sleeping when they come to work.
October 4, 2013
Rated 5.0 out of 5.0 by Marianne21 great service
the woman at the desk named Keishawna was wonderful, extremely helpful,
October 3, 2013
Rated 5.0 out of 5.0 by JAGS05 easy accessible from hwy 95
Easy accessible from highway, clean and comfortable,
great mid point to get to florida
September 30, 2013
Rated 4.0 out of 5.0 by Klondike01 Needs a little work
The staff seemed more interested in eating the cookies then in helping out customers. The coffee was cold and when told about it they seemed less than interested.
September 29, 2013
Rated 5.0 out of 5.0 by traveler02 traveler 2
We were greeted with a smile and friendly welcome. After registering we were given a welcome bags including a bottled water and peanut butter crackers. The room was clean and the bed was comfortable. We enjoyed our stay.
September 27, 2013
Rated 5.0 out of 5.0 by MarcoIsland Very clean we all ways stay at this location on are way to Fla
Great place to stay...clean comfortable beds and the is a refrigerator in the room and dog friendly.All ways stay at this location
September 20, 2013
Rated 3.0 out of 5.0 by 4fogies room ok - pool area in bad shape
The room was acceptable - nothing special but clean and comfortable beds. However, the pool area was shabby with plaster falling off walls and laying on the floor. The floor of the hot tub did not look too clean. The room had some fallen plaster in the bath, but the pool area was truly pitiful!
September 1, 2013
Rated 4.0 out of 5.0 by Debe3 Clean and Safe
BUT, we had NO hot water 2 of the 4 days there. Excused it the first day because we saw a bus full of people. But the third night - no excuse. Went to front desk after, they went in back, did something and we had hot water the last day. Breakfast was wonderful - better than expected.
August 29, 2013
Rated 5.0 out of 5.0 by Josh24 Great Staff
The staff was extremely helpful and friendly and the customer service was excellent.
August 19, 2013
Rated 4.0 out of 5.0 by Junglejim Friendly staff great location
Not a bad stay, but I was a little disappointed with the cleanliness of the room. I stay in HIE many times and they are always spotless but this time there was hair in the sink and some type of beverage spilled in the bathroom. Otherwise is was a great place to stay.
August 16, 2013
Rated 5.0 out of 5.0 by HertzCar66 Excellent Rest Stop
Our stop in Hardeeville was unplanned, but upon the friendly reception from Shaniqua at the front desk we knew you had something special. We were right! It was a wonderful and clean and quiet room with great beds. Everything you want from a hotel but rarely find. The family slept through breakfast but I thought the Breakfast spread was great. We got back on the road with some good coffee and memories of a great stay.
We only stayed one night but plan to return next year. Great location with all the necessities at the service station next door.
Thanks again Shaniqua.
July 26, 2013
Rated 4.0 out of 5.0 by ErnieG13 Good stay
We were passing through and it was a decent hotel. The issues that we had were not with the hotel, they were with local restaurants that wouldn't deliver. Who ever hear of a Pizza Hut that wouldn't deliver??? We were too tired to go out and since its not a city, eating options were not great. Breakfast in the hotel was good.
July 26, 2013
Rated 5.0 out of 5.0 by PallidusTigris Great one day stay.
Everything about my stay was great. I would recommend to management, that they remind employees taking a break on the lower floor, to keep it down so guest can rest during the day. Aside from that, everything about the hotel, the people, and services was better that I had expected. I would not hesitate to stay there again.
July 25, 2013
Rated 3.0 out of 5.0 by withease23 Not On My List Of Repeat Business
The room was not properly cleaned. The bathroom tub had grim around the edges. A wash cloth had holes in it. As a Priority Club Member and paying top dollar for our room, I would have expected a room as far away from the railroad tracks as possible. I would not stay there again.
July 4, 2013
Rated 4.0 out of 5.0 by Affi Good Hotel
Had a good experience with this Hotel. Enjoyed our Stay here.
July 3, 2013
Rated 5.0 out of 5.0 by 1of6travelers Very clean, friendly staff, nice breakfast and most importantly ---Great Price!
We had a suite for the night after a long day traveling with six total. The pool and hot tub were a welcome relief. The complimentary shampoo and conditioner- Citrus by Bath and Body brand were so refreshing. Actually I have gone to our local store, but they didn't carry it in shampoo and conditioner. (Can I buy some from you?) The only down thing I can say is that the pull-out couch was not comfortable- lumpy. And we had to make-it up ourselves. Otherwise, a good experience.
June 24, 2013
Rated 5.0 out of 5.0 by armymom9 Great place to stay
We were coming home from VA and stopped for the night. The place was clean, staff friendly. The boys enjoyed the pool. We would stop again!!
June 3, 2013
Rated 4.0 out of 5.0 by dj44 good stay
great place to spend the night.....staff was friendly.....quiet....just a good place to stay
May 13, 2013
Rated 5.0 out of 5.0 by dd18 Great place to stay!!
We stay here at least once a year and have never been disappointed.
April 23, 2013
Rated 5.0 out of 5.0 by Warren10 Parris Island Discount
We are frequent guest of Holiday Inn Express and other IH properties. This is the first time we stayed at Hardeeville. It is an easy drive to Hilton Head and Parris Island we even used it as our base for a trip to Savannah. I mentioned we were attending a Marine graduation and was afford a substantial discount. Our room was very comfortable and the staff was very pleasant. We had a problem with a slow drain in the bathroom and it was fixed on a timely basis. We will stay at this property again when we are in the area.
April 12, 2013
Rated 5.0 out of 5.0 by Audrey57 Great Stay
This hotel is as outstanding as all of the Holiday Inn Express hotels we've stayed in. They never fail to impress us with cleanliness and comfort.
April 6, 2013
Rated 1.0 out of 5.0 by Tobytoo Very Disappointed
We have always found Holiday Inn properties to offer us all the amenities that we require as we drive to Florida...this property was extremely disappointing. Unfortunately the nearness of the train line was a problem...we did not know that the train would blow its whistle all night long and as a result our sleep was disturbed. Upon our arrival when I went to have a shower, there was no hot water. I presumed this was because it was late in the evening and as a result did not report this to the front desk...my mistake! The next morning once again there was no hot water. As we had another long day of driving ahead of us, we could not wait for someone to repair the problem. The main issue for me however was the surly and discourteous manner of the desk clerk when I mentioned these issues upon check out. I was advised that my concerns would be brought to the hotel manager...I am still waiting to hear anything. I did send a report to the corporate office and have had a response from them advising that they forwarded my concerns to the hotel manager, After reading other reviews of this property, I can see that I am not alone in having a bad experience...as I say, "very disappointed"!
April 3, 2013
Rated 1.0 out of 5.0 by LeReid Holiday Inn Express, Hardeeville, SC
Overall a great place to stay. Unfortunately, the thermostat in our room did not work properly. We had air-conditioning and heat, but it was not possible to regulate the temperature. In heat mode the maximum setting was only 69 degrees.
Otherwise the room was very comfortable and we will stay there again.
March 28, 2013
Rated 5.0 out of 5.0 by daddyed53 Great staff! Great location!
We enjoyed our 2 day stay, and were very comfortable. I would recommend this hotel to everyone. Thank You!
March 22, 2013
Rated 2.0 out of 5.0 by Nancy71 Did not meet expectations for Holiday Inn Express
When traveling to unknown areas we like to stay at Holiday Inn Express as we know we can expect exceptional cleanliness, friendly & helpful staff, and amenities that we enjoy. However, this one did NOT meet ANY of our expectations. Hot tub did not work, pool and pool room were dirty and staff were not attentive or caring about our concerns when mentioned! Found hairband on floor nex to bed, and carpet in hallways were stained, and heard dogs in rooms! Will NOT stay in this one again! Very disappointed!!
March 17, 2013
Rated 3.0 out of 5.0 by AOPKT dirty socks
One would question how well a room has been cleaned when you fine a pair of dirty socks on the floor.
The girl at the counter on check in was mechanicaly polite, but seemed distracted and not very attentive.
At check out I was going to tell them about the dirty socks, but there was a sign on the counter that they would be back shortly and I did not wish to wait.
The referigerator in the room rattled when it ran. A little distracting.
Holiday Inn Express usually has fairly comfortable pillows, but these needed to be replaced
Hotel seemed busy but the girl at breakfast did a good job keeping up with the rush.
Hotel was average for normal travel compairing to other chains, but below the standard I would expect from Holiday Inn Express.
March 16, 2013