Rated 3.9 out of 5 by 51
Rated 3.0 out of 5.0 by VictoriaM Pretty hotel, room was disappointing
The staff was friendly, check in was fine. My room was not the cleanest. Found a french fry under the bed and a few peanuts in the bathroom behind the toilet. I try not to look for things, but those are hard to over look.
Also its the little things, why don't you have a little shop? I don't have quarters for a vending machine. And honestly as a platinum member who spends 2-3 nights a week in a hotel if I ask for a bottle of water "we only have a vending machine on the 3rd floor available" is not something I want to hear.
Fitness room has a few good options.
July 27, 2014
Rated 5.0 out of 5.0 by RNegron Everything was good
Nothing negative to mention about my stay. Everything was great.
July 14, 2014
Rated 2.0 out of 5.0 by danko DECEPCIONADO
Mi intencion en este viaje de fina de semana, era de descanso y compras, por lo regular me hospedo en brownsvill en el hotel holiday inn express & suites de 1985 N Expy, Brownsville, TX 78520, pero cuando llegue al front desk no habia habitaciones por lo que me tuve que transladar hasta herlengen, y la verdad me lleve una gran decepcion al llegar al hotel de 501 S P St, Harlingen, TX 78550, para empezar en recepcion no hablaban español, y esta a menos de 30 millas de la frontera (deberian tener personal bilingue sobre todo en la noche que solo hay una pesona, en segundo lugar, muy caro en comparacion del de brownsville y ni siquiera es una ciudad muy cosmopolita como para justificar el costo, en tercer lugar la alberca muy sucia, y para cerrar con broche de oro, y que fue lo que mas me molestó, fue el que NO HICIERON EL ASEO DE MI HABITACION, me hospede dos noches y NO ME VOLVERIA A HOSPEDAR EN HARLENGEN, tuve que llevar YO mismo toallas, papel sanitario, jabones, pañuelos faciales desde la recepciion hasta mi habitacion, porque no habia quien me los llevara a mi habitacion. La escusa que utilizaron fue que por la mañana yo habia puesto la tarjeta de NO MOLESTAR, que si la puse solo alrededor de 30 mi. mientras bajaba al desayuno en compañia de una de mis hijas y mis papás, CLARO QUE TENIA QUE PONER EL LETRERO en la habitacion tenia cosas de valor y no las podia cargar para solo ir a almorzar.
En fin muy decepcionado del servicio, limpieza y precio
July 4, 2014
Rated 5.0 out of 5.0 by RML57 Great Staff
The staff at this Holiday Inn Express is the Best. They are great. I can go on and on. They make you feel that you are special.
June 24, 2014
Rated 3.0 out of 5.0 by myrmark70 wifi connectivity
Unable to connect to wifi while staying the week of 5-20-14. Reported the problem to the front desk staff and the told me they would have someone look into it. However, when I returned the week of 6-10-14, I still couldn't get connectivity. This is problematic when I have deadlines to meet and need to work online in the evening.
Traveling business people need to be able to work from their hotel room in the evening. I don't know why it is so hard to get wifi in your room in the evening, especially since this is the majority of your business.
June 16, 2014
Rated 5.0 out of 5.0 by A Yankee in Mississippi Hidden Gem
My wife and I went to Harlingen on a trip for work and stayed here. We really enjoyed our stay. The room was clean, the staff were great and the hot tub was relaxing! This was our first time in the Valley and we plan to come back with the kids next time. When we return it will be to the Holiday Inn Express!
June 16, 2014
Rated 2.0 out of 5.0 by Roger88 Staff issues
I have stated the problems earlier and do not need to go into them further. The staff unfriendly and food quality poor.
June 16, 2014
Rated 5.0 out of 5.0 by Raaj759 Great hotel and service
Love the location, staff were friendly and provided good service, room was clean and price was good.
May 25, 2014