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Rated 3.9 out of 5 by 58 reviewers.
Rated 5.0 out of 5.0 by Everything was good Nothing negative to mention about my stay. Everything was great. July 14, 2014
Rated 2.0 out of 5.0 by DECEPCIONADO Mi intencion en este viaje de fina de semana, era de descanso y compras, por lo regular me hospedo en brownsvill en el hotel holiday inn express & suites de 1985 N Expy, Brownsville, TX 78520, pero cuando llegue al front desk no habia habitaciones por lo que me tuve que transladar hasta herlengen, y la verdad me lleve una gran decepcion al llegar al hotel de 501 S P St, Harlingen, TX 78550, para empezar en recepcion no hablaban español, y esta a menos de 30 millas de la frontera (deberian tener personal bilingue sobre todo en la noche que solo hay una pesona, en segundo lugar, muy caro en comparacion del de brownsville y ni siquiera es una ciudad muy cosmopolita como para justificar el costo, en tercer lugar la alberca muy sucia, y para cerrar con broche de oro, y que fue lo que mas me molestó, fue el que NO HICIERON EL ASEO DE MI HABITACION, me hospede dos noches y NO ME VOLVERIA A HOSPEDAR EN HARLENGEN, tuve que llevar YO mismo toallas, papel sanitario, jabones, pañuelos faciales desde la recepciion hasta mi habitacion, porque no habia quien me los llevara a mi habitacion. La escusa que utilizaron fue que por la mañana yo habia puesto la tarjeta de NO MOLESTAR, que si la puse solo alrededor de 30 mi. mientras bajaba al desayuno en compañia de una de mis hijas y mis papás, CLARO QUE TENIA QUE PONER EL LETRERO en la habitacion tenia cosas de valor y no las podia cargar para solo ir a almorzar. En fin muy decepcionado del servicio, limpieza y precio July 4, 2014
Rated 5.0 out of 5.0 by Great Staff The staff at this Holiday Inn Express is the Best. They are great. I can go on and on. They make you feel that you are special. June 24, 2014
Rated 3.0 out of 5.0 by wifi connectivity Unable to connect to wifi while staying the week of 5-20-14. Reported the problem to the front desk staff and the told me they would have someone look into it. However, when I returned the week of 6-10-14, I still couldn't get connectivity. This is problematic when I have deadlines to meet and need to work online in the evening. Traveling business people need to be able to work from their hotel room in the evening. I don't know why it is so hard to get wifi in your room in the evening, especially since this is the majority of your business. June 16, 2014
Rated 5.0 out of 5.0 by Hidden Gem My wife and I went to Harlingen on a trip for work and stayed here. We really enjoyed our stay. The room was clean, the staff were great and the hot tub was relaxing! This was our first time in the Valley and we plan to come back with the kids next time. When we return it will be to the Holiday Inn Express! June 16, 2014
Rated 2.0 out of 5.0 by Staff issues I have stated the problems earlier and do not need to go into them further. The staff unfriendly and food quality poor. June 16, 2014
Rated 5.0 out of 5.0 by Great hotel and service Love the location, staff were friendly and provided good service, room was clean and price was good. May 25, 2014
Rated 5.0 out of 5.0 by Great Service Although doing some construction, the hotel was very quiet. The staff was friendly and helpful. April 21, 2014
Rated 4.0 out of 5.0 by Viaje a Mercedes Exelente opción de atención y servicio regresamos pronto April 20, 2014
Rated 5.0 out of 5.0 by Very clean bed, updated room with 5 star free hot breakfast Clean comfortable bed, excellent hot breakfast with muffins & gravy, pancakes, eggs, bacon, sausage, fruit, and best cinnamon rolls plus cereal, etc. Remodeled whole hotel with brand new lobby 60" TV. Can't say one bad thing all was just great!!! Vacationing from Minnesota. April 3, 2014
Rated 5.0 out of 5.0 by Shemya Even though the hotel was undergoing a major remodeling, the facility and staff were excellent in all respects! A pleasure to stay there. Thanks March 8, 2014
Rated 4.0 out of 5.0 by Remodeling Hotel lobby was being remodeled. I'm sure it will be better upon completion. February 16, 2014
Rated 5.0 out of 5.0 by Great service Got to know the manager and his staff during a happy hour time. Great idea to renew part of the hotel. February 7, 2014
Rated 1.0 out of 5.0 by room was very clean and breakfast setup was also clean and it look good. Employee were very helpful and property was clean . January 30, 2014
Rated 5.0 out of 5.0 by Great vallue This was our third time here, and it has allways been a great experience. January 3, 2014
Rated 1.0 out of 5.0 by Cold water My wife and I stayed here over a Saturday night. We both showered with plenty of steamy hot water that evening, but Sunday morning, there was no hot water at all. The girl at the front desk (who was alone on her first day) was no help. An hour and a half after calling, we settled on the grim reality that a cold shower was gonna be our fate. Upon checking out, I asked to see a manager. To my surprise, there wasn't one on duty. I later called for the manager, but he still was not available. Definitely would not recommend. December 18, 2013
Rated 3.0 out of 5.0 by Not a good visit I have stayed here several times with good results however this visit was not good. The a/c made a ticking sound all night, there was no hot water, the breakfast area was not being attended to and was very dirty. When we complained about no hot water to bath with the apology was insincere. December 16, 2013
Rated 5.0 out of 5.0 by Always a nice place to stay A place I usually try to stay when in town. Close to notable Texas landmark chain restaurant's like Rudy's and Whataburger and highway access. December 15, 2013
Rated 3.0 out of 5.0 by stay Confortable bed but hotel seems to be old. Breakfast with few things to select. Location ok. Parking area with no security or camaras to follow up any problem. December 5, 2013
Rated 4.0 out of 5.0 by Nice Stay Older hotel but it has been updated. The staff was friendly and helpfull. We stayed for 4 days for the bird festival. The hotel changed the breakfast time from 6 am to 5 am to accomidate the people who had early bird trips. My only complaint was that the room window would not open.so we could let some fresh air in. We contacted the desk who said they would have someone look at it. Guess they were not able to fix it. We would stay there aagin. November 14, 2013
Rated 5.0 out of 5.0 by One of the Best We stayed here while attending the RGV birding festival . The mgr met us as we were checking in and insisted we see some of the wild parakeets right outside the hotel. He then helped my husband take our luggage to our room. All of the hotel staff were very friendly and helpful, including the staff person who opened the breakfast area an hour early to accommodate the birders' schedule. It seemed that all the staff we encountered went out of their way to be welcoming. The happy hour was a nice touch that we have not encountered in other HI Express hotels. November 11, 2013
Rated 2.0 out of 5.0 by A little less than others Stayed at this Harlingen Holiday Inn Express after staying at 5 other HIE in the past 45 days. This one was not quite up to the standards as the others. Seems this one has not been updated and was not nearly as clean. Don't get me wrong, I have stayed in worse, but this one could use some help. October 3, 2013
Rated 4.0 out of 5.0 by Comfortable Bed Excellent experience over Labor Day Weekend. The staff was friendly and managed the numbers very well. September 5, 2013
Rated 5.0 out of 5.0 by Family Event My whole family stayed at the hotel for a weekend family event, the room and hotel was more then accommodating. Breakfast was fantastic with different options. Very please with the stay. September 4, 2013
Rated 4.0 out of 5.0 by Nice Stay Very friendly staff. Clean rooms and good AC. Breakfast was ok, eggs needs to be a bit warmer. Entire property look to be in good condition. September 4, 2013
Rated 2.0 out of 5.0 by Some of the staff are awful Most of the staff was great, but one particular person working at 7am was so consistently rude I had to move to another hotel. My stay would have been a month and a half but I only made it 9 days. August 23, 2013
Rated 5.0 out of 5.0 by Great service. Great place to relax after a hard days work. When I have to travel to the Rio Grande Valley for business purposes this location will be my first pic. Thank you ! August 17, 2013
Rated 5.0 out of 5.0 by Best in the RGV The front desk clerks are the best. They have worked there longer than any other HI Express I stay at. They are very helpful. The bartender that serves happy hour during the week is great!! I have been staying here on business for over a year and a half. He always serves up and very friendly. I will stay here when in the area. The rooms are clean and very comfortable. July 30, 2013
Rated 1.0 out of 5.0 by mildew/house cleaning My room had a bad smell like mildew. The staff new of this,because they put a dehumidifier in the room.I asked to be moved to a other room,and they offered me a other with the same smell. When leaving we where on the elevator,A house keeper pushed her cart with dirty bedding,and towels into my leg,then placed a big bag of trash in front on my wife feet.I asked her not to push her cart in to me.she then got mad and pushed her cart back to the hall way like she was mad at us. We will not stay at this hotel again! July 27, 2013
Rated 4.0 out of 5.0 by Very comfortable beds, breakfast was good and plentiful, service was average, and I would recommend this hotel to family and friends. I have stayed at this hotel before. I enjoy the location because I'm close to many places I enjoy going to. It's convenient. The service was good but not welcoming. That area could be improved. The rooms were clean and cleaned when needed. The swimming pool could have been kept up - too dirty. I travel quite a bit and sometimes need to fax paperwork. This is the first establishment that has ever charged me for faxing paperwork. Overall, I enjoyed my stay and will recommend this hotel to family and friends. July 21, 2013
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