Rated 5.0 out of 5.0 by PattyLou Oasis in time of need
We experienced car trouble on our way from Dallas to South Padre. Fortunately we were able to "limp into" Harlingen. After trying to obtain a last minute reservation at another hotel, I was blessed to find this hotel. The gentleman who took my frantic call and then checked us in was amazing.
A great night's sleep in pleasant surroundings made for more rational decisions the following morning.
January 22, 2013
Rated 5.0 out of 5.0 by Tattoo Harlingen
Hotel was very clean. Staff very freindly. Did not partake of breafast so cannot comment on it.
King size bed was very comfortable.
January 16, 2013
Rated 5.0 out of 5.0 by Geraldine Nice hotel with friendly staff
I enjoyed my stay while doing business in the Valley. Rooms are spacious and clean. Nice lobby and friendly staff. Enjoyed breakfast and evening social hour with drinks and snacks.
January 15, 2013
Rated 1.0 out of 5.0 by Juvimom22 Worst Customer Service
I was mischarged during a stay at this location a couple of weeks ago and am STILL trying to get it resolved. Their mistake caused all kinds of problems in my bank account and the only response I have received from Robert (their accountant) is that I am wrong and they did not make a mistake. I am extremely frustrated with their lack of concern or willingness to review the proof I have submitted and issue a credit to my account. To say that this hotel has been fired is an understatement. If you stay here be very careful and double check your credit card statement.
January 4, 2013
Rated 3.0 out of 5.0 by Ivy2013 Rooms ok, not enough breakfast
I have visited Harlingen on Dec 27,2012, Rooms at Holiday Inn are very nice but smaller compared to other Holiday Inn hotels. I have asked for a crib and it was already at the room when we arrived. I did not like that breakfast ends at 9:30am very early if you are in vacations with a 8 month old, I arrived to the breakfast are at 9:15am asking for a banana for my baby, there were no more bananas. Lady in charge of breakfast area was with a very bad attitude saying that she cant do nothing, lady at the reception was trying to help, but there were no more food for my baby. Hotel staff should be prepared with enough food when the hotel is crowded.
January 3, 2013
Rated 1.0 out of 5.0 by lflood Never again!!!!!!!
The service was atrocious, the staff incompetent and I was double charged and my company was charged even after bringing the billing information to the attention of the front desk.
Breakfast was late and cold. the rooms were still unmade after i returned from my scheduled appointments
November 25, 2012
Rated 3.0 out of 5.0 Fitness room and breakfast
Fitness room needs to be improved. Had power failure couple of times due to overload.
Breakfast choice needs to be improved for vegetarian
November 21, 2012
Rated 5.0 out of 5.0 by SandyKC great place to stay and wonderful service
The staff was absolutely fantastic. Everyone was helpful and pleasant. The room was lovely and was very quiet. We also enjoyed the complimentary cocktail time in the evening. The bartender was fun and made great margaritas! We are very pleased with the whole experience of staying here -- in fact, we extended a couple days (came in early one day and asked to stay one extra day at the end of our stay). Harlingen was a great place to visit and this is a super place to stay during the visit. Thanks for everything!
November 16, 2012
Rated 5.0 out of 5.0 by Checolin67 My home in Harlingen since 1990
This is a very nice hotel. Always clean. Always with personal that cares about all your needs.
Just the very best in my opinion.
October 29, 2012
Rated 5.0 out of 5.0 by comrade Great Stay
My recent stay at your Harlingen property was excellent in every respect. The staff there is as good as gets for hotels in this price range. I don't think they could improve on their performance. Absolutely no complaints.
October 16, 2012
Rated 5.0 out of 5.0 by fwdgrandma Close to Home
My family lives in that area and we find this hotel to be the best one for our convernience. We do love the breakfasts.
October 6, 2012