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Rated 4.3 out of 5 by 219 reviewers.
Rated 5.0 out of 5.0 by Highest quality service Whenever I am in the area I use HIE, Harlow, where I always receive a very warm welcome from the staff team. The food at dinner was excellent, as always, as was the breakfast selection. The staff working in the dining room ensure the area is always inviting and guests are made welcome. I forgot to request feather pillows when I booked but there they were in my room on arrival. Another example of how the management and staff of this HIE go to every length possible to ensure guests needs are met. I recommend HIE, Harlow to IHG members without reservation, in the certain knowledge that they will enjoy their visit to this excellent hotel. December 12, 2014
Rated 4.0 out of 5.0 by Great value Great value, including free breakfast, parking and wi-fi December 12, 2014
Rated 5.0 out of 5.0 by Very pleased The rooms are comfortable and I was very pleased with the hotel, particularly impressed by the staff who were friendly, polite and very helpful. Very good value and the only thing I would change is to have a bath in the room rather than a shower. December 11, 2014
Rated 5.0 out of 5.0 by Excellent hotel Nice big comfortable room and great choice at breakfast. Staff were very friendly. Only minor complaints, wi fi cut out a couple of times and would have been nice to have some ale at the bar! December 11, 2014
Rated 5.0 out of 5.0 by live sport on a business trip it would have been nice to stay in the hotel bar and watch champions league rather than go and look for a pub December 8, 2014
Rated 4.0 out of 5.0 by normal holiday inn express Typical HI Express, staff very friendly only down side the car park is a bit moody December 8, 2014
Rated 5.0 out of 5.0 by good service it was a very good stay staff arealways excellent at this hotel December 4, 2014
Rated 4.0 out of 5.0 by Second Stay Stayed for second time. Hotel is very clean & modern. Would like bigger bed but can see that there would not be room for sofa (childrens bed) if bed was king size not double. Double bed was very comfortable though. Love the large walk in shower & modern bathroom. Hotel was warm & comfortable. Not keen on the cooked offerings at breakfast in any of the HI chain but the continental choice is quite good. Agree that parking is not ideal & they have now started to charge £3 per day when it was oreviously free but I would still stay there again when next in Harlow December 3, 2014
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