Rated 4.0 out of 5.0 by MikeKent Very nice hotel, great location
I stayed here as went away for Birthday, hotel is in a good location close to all the shops / gym / leisure centre / takeways etc...
Rooms - Very clean, good space, good water pressure (excellent shower)
Staff - very friendly, new hotel so everyone delivering excellent service, friendly chatty,
Food - Nice selection and breakfast, all very nice for Express. Hotel offered evening meals but a bit expensive so ordered in takeaway - staff kindly sorted out plates and cutlery.
Parking- Nice onsite car park, this was free even though website there was a charge so that was a nice surprise
Wifi - Free wifi during stay, worked well, quick lasted 24 hours at a time.
May 14, 2013
Rated 5.0 out of 5.0 by Debbie247 Nice Hotel
I was pleasantly surprised by how modern and clean the hotel was. The bathroom was lovely and had a huge shower big enough for two. The staff was very helpful. The breakfast was average. I was given an early check-in and late check-out no problem. The only thing that I would have liked was free wifi. I was told that I would have to upgrade my priority membership in order to receive it but I didn't actually remember that I was a priority customer until I asked for wifi, I thought it was free for all guests. All in all definitely good value for money.
May 14, 2013
Rated 5.0 out of 5.0 by Sandra1815 Lovely welcome and very comfortable room.
This was a great experience from the welcome to the service on leaving. Only one small criticism the evening menu is quite limited.
May 7, 2013
Rated 5.0 out of 5.0 by Stan1948 Great experience
I have used this hotel since it opened last October and have seen the level of service and the collaboration of the team go from good to excellent.
The hotel Manager, Viktoria, has worked hard to develop a strong team who are totally customer focused. It is a pleasure to stay here.
There is just one downside and that is the small car park that quickly fills up, but there is an NCP immediately behind the hotel and you can pay the current overnight fee of £3.00 at the hotel reception.
May 6, 2013
Rated 4.0 out of 5.0 by Martchap Quick comfy stop
We needed a room prior to my wife's early flight to Rome from Stanstead (hence no breakfast rating). We were greeted warmly, given help with parking and we enjoyed a meal from the kitchen. The room was quiet, spacious and comfortable and we slept well. We did asoming so it was a good job we set our own alarm! Apart from that, a super stay.
May 4, 2013
Rated 3.0 out of 5.0 by Flooringboy Bar
The only problem was the warm beer due to the fact your coolers were not working
April 26, 2013
Rated 5.0 out of 5.0 by Pattiecake Excellent
Thoroughly enjoyed our stay in this clean bright hotel. The staff were extremely helpful and the room was very clean and comfortable.
April 19, 2013
Rated 5.0 out of 5.0 by COSMIC Good hotel that punches above its weight
I stay in Harlow during the week for business and have stayed here since January. The hotel is new so has a nice fresh feeling to it, the fittings/fixtures seem pretty robust so I expect it to still be good in a year or two's time. The bedrooms are comfortable and nicely decorated in a contemporary style, they are also a good size with a decent sized shower room that boasts a very large shower. The public areas are nice and comfortable with a 'lounge' area as well as an eating area with plenty of tables and chairs certainly enough for even the busiest of mornings for breakfast, which is more than adequate considering it's free.
the staff are excellent very courteous, friendly and always happy to help, they also have a discounted deal with a local private leisure centre which allows daily access for only a few pounds.
Yes as some reviewers noted it can be a challenge to find good quality restaurants close by, Harlow is not on the culinary map quite yet but there are some excellent foodie pubs a short drive/taxi away.
If you going to stay in Harlow it's about the best hotel there is
April 17, 2013