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Rated 4.7 out of 5 by 110 reviewers.
Rated 5.0 out of 5.0 by An Oasis just off I-40 between Knoxville and Nashville. We travel about 30% a year and the IHG property in Harriman, TN is very clean, comfortable, and accommodating. We found the staff to be very courteous and outgoing. Thank you for a safe, clean, and restful place to stay as we travel on I-40 between Knoxville and Nashville. Try it out! You will like it too! January 22, 2015
Rated 5.0 out of 5.0 by Nice Stay Very nice property, but hard to find on top of a steep hill with small hwy sign. Would stay again now that we know where it is! January 14, 2015
Rated 3.0 out of 5.0 by Needs New Matresses I am an IHG Platimum member and love staying in most Holiday Inn's and the other hotels in the IHG group. This one disappointed both my husband and myself. The lady at the front desk was friendly but didn't acknowledge my membership until I brought it up. She was obviously overworked and over tired during the holiday. The location was a little difficult to find and the hotel is located close to the train tracks. Train activity was frequent in the night and morning hours. The beds were not comfortable and made our stay a little less than desirable. The rooms were clean and everything worked properly though. I wish we had stayed in Knoxville, not Harriman. January 12, 2015
Rated 5.0 out of 5.0 by Harrriman, TN Holiday Inn and Express Great parking area, good channel selection, big rooms, very clean inside and outside. Great staff. January 11, 2015
Rated 5.0 out of 5.0 by Excellent Staff! The hotel staff are knowledgably and forthcoming with information about the area, including places to eat. The rooms were clean and check-in and check-out were easy! December 8, 2014
Rated 5.0 out of 5.0 by Great location and great service This hotel was just what we needed. We had two comfortable nights rest while visiting our granddaughter and great-grandaughters between. We recommend this hotel to everyone. November 29, 2014
Rated 4.0 out of 5.0 by Excellent service This hotel is what you would expect from a Holiday Inn Express; clean rooms, comfortable bed, decent continental breakfast. However, the reason I usually stay in this hotel when I'm in the area is because of the staff. They're very friendly, helpful, and accommodating. November 29, 2014
Rated 5.0 out of 5.0 by Great staff We arrived early after driving all night and although our room was not ready an upgraded room was provided for us early. The manager was just great! November 27, 2014
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